Bed Bug Burners was contracted to both Chore Services & cockroach removal paid for by my Medicaid waiver. They were paid for what's termed a "big job that would take 2 to 4 days. WRONG on both counts: cleaning my house was deemed entirely house but the company insisted the basement was separate from doing the WHOLE HOUSE. They kind of cleaned the kitchen, not the appliances or cabinets. They used Catchmaster Roach traps, a total of four cardboard traps. They left after three or four hours, promising to call me with a Return to finish and more "cold" Roach treatments. They called two days later to inform me the Whole House Cleaning was done, which it wasn't. I took pictures of their work & compared it to mine. Medicaid waiver was curious about how sloppy the whole thing was handled. I'm going to do it myself with the help of family and friends. This company is the reason Medicaid is in trouble because disabled seniors get robbed by a VERY poorly monitored system that goes cheap over effective cost of services. I'm 71 years old, I have COPD, CHF, & Multiple Sclerosis along with Complex PTSD. The company did a good job on my garage, but failed miserably on everything else. If you need bug treatments and/or Chore Services, and if you have family and friends, use them first, or just get the equipment & do it yourself. This company has by far, really REALLY bad reviews and should be taken off the Medicaid waiver program. To me, the "company" is run MORE like a hobby, not a business. read more
