Equity does great work. Their workmanship is top notch and their prices are reasonable . They…read moredesigned my space beautifully and finished on time and on budget.

Great level of responsiveness and professionalism. Would hire Ray and team in the future!read more

Doesn't get back to you on quotes, disorganized staff. Took my business elsewhere...lmfao.read more

We had a wonderful experience working with Emily Fasano this morning. She was very helpful and…read moreknowledgeable about the products Torrco has to offer. She took time to understand what we were looking for and made suggestions, so that we were able to decide on just what we needed for our new home. Ultimately, we ordered a whirlpool tub, pedestal sink, toilet and a one piece shower unit. We were very pleased with her outstanding customer service. Jim & Angie Marshall

Call Al's on Saturday to repair basement faucets for washing machine. They offered to come on…read moreSunday, but I scheduled for Monday to avoid the weekend. Repair went well. Mike, the plumber did a quick, neat job. I did have a dispute about the cost. I sent an email to the company, which the responded promptly to. The dispute was resolved amicably.

Make sure you discuss pricing in advance before you receive a big surprise like I did. They arrived…read moreto my house in an ambulance and charged me an incredibly high amount. They weren't able to finish the work for reasons beyond my control and weren't flexible in working with me at all. Definitely would not recommend.

Creative had previously done our bathroom vanity. We were able to work with Greg on the redesign of…read moreour kitchen which was a total rehab. A good selection of cabinetry and countertop materials for what we needed. One of the advantages of working with this company is they provide an all in price which includes design, fabrication, demolition, electric and plumbing work, drywall, installations of cabinets and all appliances as well as paint. They coordinate everything. Agreed on a schedule and they kept it. No issues with "extra" work coming up during construction either. They are very interested in customer satisfaction. There were some crossed signals on communication but we were flexible so no big deal. Recommend them for kitchen bath work large or small.

TL;DR - Just don't do it. Especially if you are having them install countertops. The lack of…read morecommunication is infuriating during a process that many aren't familiar with. They don't answer (phone calls, texts, emails - you can't leave a VM for either Howard or Jose) and I had 2 no-shows during this arduous process. Well you have called me 2xs and texted me 2xs asking for my review...here you go. I went to the showroom to look and discuss countertops on February 18th, met Howard gave him my measurements of my kitchen, told them we wanted a waterfall. Not once did he mention my island was too large and told me we would need 2 slabs. He did mention my upper cabinets were high, but that during template they would double check (I told him, yeah the design has our upper cabinets higher than standard due to having vaulted ceilings in our home). He recommend I check out Nash Stone (loved them and their selection. Gabby was super responsive, Nash has great customer service!) I picked out 3 stones and by February 25th (a week later) emailed Howard with pictures and asked for price quotes...AND AGAIN GAVE ALL MY MEASUREMENTS + plus the measurements for A WATERFALL. Still did not mention my island is too large. Had to stay on top of him into March but did get a price quote to which I was told I needed to send in the check to hold the stone. When I sent the check in March, Howard just ghosts all calls or texts until early April. By then the stone I wanted was gone, so I had to run back to Nash and picked out a new stone on April 1st. He wakes up April 5th and tells me April 10th they will come to template. They never show. I was told they forgot my house and finished for the day, cool. So they show up to template on April 11th (take my sink at this time too- we will come back to this) and this is when I am now told my island is way too large. Can't accommodate an a waterfall edge, would need a seam for the stone and they recommend taking out 2 cabinets out of island. I emailed Howard that night, and he never ends up getting back to me. In fact, no one will answer me. Can't leave a voicemail his inbox is full. My husband ends up calling...using a different number and wow would you guess who picks up...Howard. He then pushes us off to work with a different designer, Jose. Real nice and super professional move (*I'm being sarcastic here). Jose does come to our house, and explains that we will need to take out the 2 cabinets. Which honestly is just so frustrating to get to this point and learn this. He also mentions several ways he would have designed our kitchen differently, cool super helpful. My contractor comes back rips out the 2 cabinets (goodbye $1000) they come re-template. Now we are well into the middle of May, we get a call on Sunday 5/21 to set up for install saying it will be Tuesday 5/23 and Wednesday 5/24. MONDAY NIGHT AT 6PM, night before install, Jose is rapidly calling us to tell us, our sink is too large. The sink they have had SINCE APRIL 11TH. He is trying to push us to buy a sink off of them, by some luck my husband finds a new sink in the "correct" size (we wanted a workstation sink) and since they have had this sink since April 11th, I now cannot return the sink (goodbye $614.81). They come and do the backsplash that Tuesday 5/24 and then DO NOT SHOW (no phone call, no text nothing, which I took off of work to be there) on Wednesday. You would think they would of said something that Tuesday that they wouldn't be there, or ask for the new sink? I call 4pm on Wednesday the main phone number asking why no one has come and the woman does not have an answer but tells me they need the new sink delivered by 5pm to either Selden or East Northport location. The lack of communication, professionalism, and customer service is a COMPLETE JOKE with this company. I guess if you are not having a full kitchen design you are not a worthy of their time. Thank you for adding an additional 3 months + wasting $1,600 to my renovation that did not need to be. I will not be recommending this company, ever.