Deceptive sales practices and language barrier exploitation - Beware! (Prácticas de venta engañosas…read morey explotación de la barrera del idioma - ¡Cuidado!) "I am extremely disappointed and frustrated with the deceptive sales practices at this Floor & Decor location in Mansfield, TX. On August 11, 2024, my wife visited this store to purchase materials. Since she doesn't speak English, she was assisted by a Spanish-speaking employee. To convince her to buy a larger amount of product, the employee offered her a special promotional financing plan of 24 months with zero interest through Synchrony Bank. My wife met the purchase requirements and trusted the employee's word. My wife has been making automatic payments responsibly. However, on March 11, we noticed a massive charge of $1,421 in interest, plus extra monthly fees. When we called Synchrony Bank to dispute this, they informed us that the contract signed in the store was only for 18 months, not the 24 months we were promised in Spanish. The store employee completely took advantage of my wife's language barrier to lock her into a shorter contract just to make a sale. This is an unethical, misleading, and predatory way to treat customers. We are currently demanding that management takes responsibility for their employee's false promises and helps us resolve this issue with the bank. Do not trust what the sales associates promise you verbally at this store!"

I had a very good experience with this store. Belle the designer did a great job helping me…read morecoordinate tile for a master bathroom overhaul. I like the look of the tile, but had a little problem with the tile being out of square slightly. My tile guy was able to work around it and it looks great. My materials were ready on time in coordination with a separate company that was installing the granite countertop and tile. I had no trouble returning excess material. There was a huge selection and Belle helped me special order purple tile as an accent. I would shop here again.

Never did a good job! They are awful people for starters. They misaligned three faucets in the…read morebathroom's granite , did a bad job on the tile grout, and sold a whole slab of granite that we paid for future use without contacting us. We are doing another project so therefore we do not have matching granite. If we had not already paid for it and just hoped it would still be around that would be one thing. And three faucets not correctly spaced? One maybe but all 3? We are now having trouble picking out fixtures because of the odd distances between handles. No apologies just excuses! That should be their motto "substandard work with no apologies"

I had them do my kitchen countertops and they are beautiful. The men were very respectful and…read morequick. One of my cabinets was a little off and they adjusted it to fit. I would definitely use them again.

Very highly Recommend. We live in an older home and both of our porcelain finish on the tubs were…read morepast horrid. Joseph was fabulous! He was resurfaced the tub til wall. Now both of our bathrooms look brand new. Joseph was on time, cleaned up his work area and took those tubs from horrid to beautiful in just a few hours.

Once again Bradley came out and did an amazing job! He was polite, fast and proficient.read more

H-E-B at 1670 E Broad St, Mansfield, TX 76063…read more Hold up, wait a minute This is a grocery store on the next level. Very busy with a lot of people here. I know it's the holidays but this seems like a normal Sunday to them. Starting from getting my basket outside to get it in the store and seeing a barbecue restaurant in the store. A car wash on the property with a gas station on the property. This is an all-in-one grocery store food chain. I see it's very popular here in Texas and this is my first time truly experiencing the H-E-B moment. Really some of the highlights is they have a lot of people checking you out. It's actually real people, they have baggers that bag your grocery up. They will help escort you to your vehicle. This is old school customer service type grocery store and the prices are just the same as anywhere else if not a better deal. I definitely understand why my sister, friends and family have all talked so good about this store and I am proud to see them in the DFW area growing tremendously. Please keep up the good work. In these days of A.I. and everything artificial. It's excellent to see a store doing this type of service in the community.

They're building a new H-E-B in Euless, I can't WAIT!…read more One of our doctors ordered delivery one evening, and that piqued my interest, so I did the same. With the prices increasing, I've started to spread my wings and look at other places for my weekly shopping. I visit Walmart, Aldi, and now H-E-B. Like gas, many of us are now shopping where we can find the best deals, even if that means splitting up our shopping lists. I don't know if with this store, you can pay for a membership that will waive delivery fees; if so, I may do that when the store in Euless opens. Since COVID, I've been glued to delivery. Some stores I will visit (Aldi, Central Market, H-E-B, etc.), but I'm mostly a delivery gal. I took a chance and ordered strawberries, and it was a chance worth making. They are delicious and were chosen well. Placing my order online was very easy, and even with my delivery being done in the evening, they still had everything in stock. If I may add, I did get one of their famous iced croissants, and it was worth the hype. I love H-E-B!

My experience with Moore Supply is based on my water heater warranty. Our water heater was leaking…read morefrom inside the unit and spilling into our garage. When we called our plumber they told us we had to wait four days! There's no way we can wait four days without water. So we did the work ourselves. The problem is we didn't know we had to exchange the old for a new for it to be covered through Moore. Which isn't their fault! We had bought a water heater from HD, then called to get it credited. However, Moore Supply kindly told us they can't do that. Oh well for us. Friendly customer service though!

Showroom was super friendly and very helpful. It gets busy sometimes though so make sure to book an…read moreappointment if you need help browsing or have questions.

This Morning we went to your Grand Prairie store location & Disappointed on, your false advertising…read moreon ; In addition to our everyday smart pricing which offers top-quality products at a low price, we will beat competitor prices by 10% The manager told us he would price match but no additional discount as to this doesn't apply because you wouldn't be making money-- Disappointed !

Tons of stuff at good prices. Went in to look at vanities and was surprised at some other items…read morethey had. Definitely worth checking out.

I've used them several times over the years. One time was to do some counter top replacements so I…read morecould update a kitchen in an older home I was about to sell, and a couple of times to replace some marble when I was trying to keep costs down. They did a good job of sourcing the marble needed to blend in with what was already there. On the house I sold, I looked it over pretty good, and was happy that I saw straight grout lines. No little chips in the marble anywhere, it was a good job. They get in and get work done. I've never had any problem with them flaking out on when they are supposed to show up for work. They have most of the stuff prepared, so when they get there, it's more a matter of installing it, and not spending time "trying to get stuff to fit". The guys that have done work have always been nice, and they've answered any questions or concerns I had, even when I was probably just being an idiot about what I was asking. Last time I used them, they had just moved to a place in Burleson where they said they opened a showroom. I didn't go out there to look, but this was a couple of years ago. Also, I happened to be talking to the owner last time and found out they also do a lot of subcontracting work. I haven't needed anything like that, but I wouldn't hesitate to call and ask them in the future if I needed anything. Been happy with all the work they've done.

We've had American Granite & Marble install our kitchen island and revamp the size a few years ago…read more They did such a wonderful job, we called them back when we were ready for new countertops! Love these folks and their work is TOPNOTCH!!

This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

We needed a remodel of the house in order to consolidate households. My mother's and my own. This…read morewas a large complicated project. We needed it to be done in a manner that met our high standards and done in a reasonable amount a time as a member of our household is disabled and we wanted to keep disruption to a minimum. From start to finish, we were impressed by their professionalism, attention to detail, and dedication to getting every aspect of the project just right even when initial work did not come out just right. They took our requirements and turned them into reality, and the quality of the craftsmanship speaks for itself. Not only is the finished space beautiful and exactly what we envisioned, but the ICO team was also a pleasure to work with throughout the process--keeping things clean, communicating clearly, and staying on track. My mother is pleased and relieved. We are absolutely thrilled with our remodeled home and wouldn't hesitate to recommend their services to anyone looking for top-notch work. Thank you to ICO again for a job well done!

ICO was one of the best contractors we have worked with in 12 years of home ownership and…read moreremodeling. Two of their strongest assets were communication and professional problem resolution. Communication was very important to us, and my wife and I were on a WhatsApp group chat with their project team - all communication was run through this app to avoid missed details and miscommunication. They were always available, quick to respond, and included detailed videos+pictures when items for discussion were identified. Any problems were quickly and professionally resolved by this team, massively reducing stress on us. Many other contractors in the past have tried to rationalize mistakes, pressure us into accepting lesser results, or point blame and penny-pinch corrections. We would 100% hire ICO for future projects.