After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

We contract with WinDoor window treatments, MT. Airy NC. They did a great job finding window…read moretreatments for our odd shaped window. WinDoor installed them in an efficient manner. We are well pleased with the end results. The cost was modest. Great company.

Spoke with Chad over a month ago who seemed to be 'bothered' that we were even there. Said he would…read moreprovide a quote and have yet to hear a word from him. If you don't want my business, I don't want you working on my house. PERIOD!!!

I reached out to a couple of places but this one was very responsive. They immediately booked…read moresomeone to come out and do the assessment. Assessor sat down w me and went over a couple of options. He showed med videos and brought samples of the material that the door was made out. Then, Ms Carla was very communicative to walk me step by step of the process and answered all of my questions. She communicated via email, text messages and phone calls to always keep me informed. Someone came out again to take final measures to order my new back door. Kyle came out and did an outstanding job in an efficient manner. He was very pleasant and professional. The value was great for the quality of the service, time efficiency, and reliability of their product. I would recommend them to anyone if you are thinking about replacing a door. I rated them 5 out of 5!

The contractor group was very professional and did excellent work…read more There were issues with the communication and rescheduling which happened 2 or 3 times. This was our only frustration/complaint.

I went with Ruso Installations for gutter cleaning and am very pleased with how the job turned out…read more Ruben was responsive to messages, and he offered a fair price. He and his associate got all the leaves and debris out of our gutters and cleaned everything up in about an hour. He also texted before/after pictures so I could see how the job went. I would not hesitate to use this company again.

RUSO Windows & Gutters did an amazing job installing my gutters. Ruben, the owner, is professional…read moreand really knows his stuff. He explained everything in detail and patiently answered all my questions. He quoted me a very fair price and honored it (unlike a lot of contractors that try to jack up the price after starting a job). Ruben takes pride in his work and is dedicated to making sure his customers are happy with the end product. I definitely recommend RUSO.

From the quote process to installation, these guys were good to work with. Their installation team…read moredid a great job, and cleaned up all materials when done. My windows look beautiful.

14 windows installed 2 months ago and the installation crew was great. The price was the best we…read moregot and we got the most energy efficient window that we looked at. Overall a very good experience.

We signed a contract and paid half down on said contract in October. We have tried multiple times…read moreto contact the business and there has been no response. This is the worst service I have ever received. We just filed a complaint with the BBB and will go to court if necessary.

Hartness Home Improvements, a company to avoid by all means!…read more We signed a contract with Hartness Home Improvements in September 2018 to build an addition to our house including a new deck. A deposit of 1/3 of the total project cost was made to Mr Jerry Hartness. The project was supposed to start immediately and finish before Thanksgiving, but It never took off. Mr Hartness took the check and just disappeared. We tried to contact him several times by email and phone and every time he gave us false promises and sometimes lies. In December he finally came by our house and after a discussion on how to move with the project, he asked for more money to be able to continue. We were shocked that he could ask for more money as at that point the only thing he had done was to tear down the old deck and partially regrade the yard! This should not have cost not even 1/3 of the money he received from us. Obviously, we refused to give him more money and he ran way, and we never heard from him again. We contacted him several times to give us our money back, but he ignored our messages. I guess the only option left to us is the court!

Having recently moved to a new town and home my wife and I decided to add an all-seasonal room to…read moreour home. I googled Yelp and read reviews and found great reviews about Storm Guard of the Triad. Their bid was a little higher, but the reviews said were more than favorable. The project started first of April should have been finished in two to three weeks by their estimate. The room was complete with a few areas of touch up needed the first week of June. I never heard from the owner until July 4th and he finally made his way out second week of August two review the work, now as we head into September 11,2025, we are getting the project wrapped up. It would be very difficult to recommend a company whose owner does not care about your project, honestly, I am not sure if I hadn't made calls and threats, we would have ever gotten the room complete. Total incompetence and unless you have a lot of patience you should shy away from this company.

Storm Guard was referred to me by a friend to put gutters on. They were great from start to finish…read more. I would recommend them to anyone. They did a professional job

Do not use this company, horrible customer service. We had…read morethem replace all the windows on the front of our house and it was a horrible experience. They are not the company they used to be.

In the past two months I have been looking to replace the windows in my house. The house is only…read more15 years old but the windows used when the house was built was very cheap and poor quality. So this year I wanted to go ahead and replace those. I called several vendors to get some estimates. While some like "Windows World" are busy this time of the year, they have responded and given me estimates. However Pella windows in Winston Salem did not respond as they promised. They had promised to call me back and set up a time to give me a quote. Several calls on my part later, they still have not made good on their promises to call back. I would prefer Pella brand windows, but I do not feel confident that they could even do the job as it's the results I have seen from the thus far.

White Horse Construction is working on my shelter for the homeless and they have made it look so…read moreBEAUTIFUL! They are so nice and they gave me a great price. I am having more work completed and they will be the one I trust to do the job. If you want a good job by a great set of men, call WHITE HORSE CONSTRUCTIO.

From the owner: White Horse Construction "When you want to ride with the Best"…read more Offers you over 25 years of experience. Our work is clean and professional. When you choose us, you will see the difference and your guest will notice the professionalism. All estimates are free and we make sure our customers are satisfied. Let us fix your windows, doors, siding, concrete, remodeling and more. When you call us, you have called the best no need to call anyone else. Thank you for riding with the Best, white horse construction.