I reached out to a couple of places but this one was very responsive. They immediately booked…read moresomeone to come out and do the assessment. Assessor sat down w me and went over a couple of options. He showed med videos and brought samples of the material that the door was made out. Then, Ms Carla was very communicative to walk me step by step of the process and answered all of my questions. She communicated via email, text messages and phone calls to always keep me informed. Someone came out again to take final measures to order my new back door. Kyle came out and did an outstanding job in an efficient manner. He was very pleasant and professional. The value was great for the quality of the service, time efficiency, and reliability of their product. I would recommend them to anyone if you are thinking about replacing a door. I rated them 5 out of 5!

The contractor group was very professional and did excellent work…read more There were issues with the communication and rescheduling which happened 2 or 3 times. This was our only frustration/complaint.

Richard was excellent to work with Affordable pricing…read moreQuality windows Quality installation

After scheduling estimates with several local companies in the triad for weeks, I met with Richard…read moreKing, who was very throughout and patient explaining the product, quality and installation process. He brought in a window sample as part of his presentation to show the quality of the frame and glass of the windows. It wasn't a hard decision to make when I compared the other options I've seen during that time. I also looked up the reviews/ratings for the windows/door brand and the company. Richard also provided references of satisfied customers in my area, which I found it very helpful and transparent. The window depot has great Google reviews, as a Yelpie, I wanted to spread the word and be their first review on Yelp because I highly recommend them! They offered financing options which was a plus to proceed with the home improvement project. The cost was also reasonable. They replaced /installed my front windows and patio door. I was highly impressed with how efficient and phenomenally professional the installation was. Dave also came to do an inspection as the final step of the installation process. He brought me this thank you gift box with some goodies inside. Dave also assisted with registering my windows/ patio door for the warranty. The communication was excellent with Richard from day one, he was very responsive with phone calls /text messages/ emails. I'm more than pleased with the service, final product and strongly believe I made the right decision and will definitely consider them in the future for additional window replacements or door installation. I have already told my family, friends and colleagues about them.

I ordered doors from this company on 1/20/2025. I was told it would take 6 weeks. It has been over…read more6 months. The owner of the company Joe Seidel would not answer my calls and when he did I give him 6 more week because I was having other work done in my home. I ask him to call me call at the of June --he did not call and will not answer my calls. I'm reaching out to my CC company to see if I can get my money back. Don't do business with this company.

After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

He arrived in good time he came from rural hall I was locked out of car millet street Winston Salem…read moregot job done in no time great work and very nice Man

Very professional and great service. Great to work with all your locks needs and will drive to your…read morelocation very quickly.

We used Zen Windows to replace our 40 year old single pane wooden windows. The process from quote…read moreto install was smooth and easy. Everyone (Ty, Scott, Sandy and Marco) was great. The communication was outstanding. Install of 20+ windows was done in about 6 hours. All our questions were answered promptly and any issues were brought to our attention immediately. If we had more windows to replace, we would not hesitate to use Zen again. Their products and people are fantastic. We highly recommend Zen Windows.

I live in a townhome with older wood windows that were constantly getting stuck and very drafty…read more When I was shopping around I happened to run into Zen on the nextdoor app. They have great reviews so I decided to add them to my list of quotes The process to get a quote was nice and smooth and their pricing is very competitive. During installation I found that the screens had holes in two of them and there was a large deep scratch on one of the windows When I called they sent someone out immediately to correct the issue. I get a lifetime transferable warranty and now that it's winter, I can tell they are much less drafty. I'm very happy that I can open my windows now and windex both outside and inside. If you are looking to get your windows replaced I would definitely put Zen on your list for a quote. Good luck! Shawna B

Very easy experience replacing HOA garage door. Prompt and reliable and pleasant to work with.read more

I have been nursing along 3 breaking screw drive openers and a dented door from a mishap. I have…read morebeen saving up to have all 3 of my doors and openers replaced. I called a couple companies after reviewing on Yelp and this was one of them. They are locally owned by a guy named Jay. They are responsive and professional. Jay is the new owner of this company so feedback that goes back before this year on follow up is more related to guy that retired. The work quality of this company was never in question and after I accepted my quote, found out they installed the doors on my buddy's new house that I love. One of my openers was flat out broken and they actually sent an installer out and put up one of my new openers three weeks before my doors arrived so that I could use the garage door at no extra charge and that's a beautiful service. Cortez installed - was a one man machine. Other company said they would need 3 installers. That's probably why their quote was so high. I had a really good experience with this company, my results speak for themselves, and I'm very pleased with all the trim work for the cleanup and how everything's functioning and sealed. This is only the second time in my life. I bought a new garage door. Last time was more than 20 years ago, but this process was seamless. Hopefully I will not need a new opener or garage door for a while but any service calls I would want to make would definitely be to this company. Thumbs up.

came quickly. was on time, very knowledgeable and explained issues, Friendly and respectful, a…read morelittle pricey but I guess worth it for all of the above, Very satisfied

From the owner: Precision Garage Door specializes in the repair and replacement of garage doors and garage door…read moreopeners, as well as new garage door installation. Precision offers same day service appointments to meet your garage door needs.We Fix Garage Doors Right! When you call on Precision Garage Door, you can rest assured a talented professional will arrive at your home. Our technicians are trained, certified, and field tested by the best in the industry at one of our two, state-of-the-art training facilities prior to servicing your door. At Precision Garage Door, we appreciate your business and are willing to work hard to keep it.