Always arrive on time or earlier! Highly qualified and…read moreprofessional senior discount is appreciated

Two guys showed up in the morning to prep kitchen island lighting. They left after an hour to "get…read moresupplies." They were gone for several hours and I finally called the office to inquire and request to cancel the job since the guys disappeared for the day. I ran out quickly and when I got back my husband told me the guys had come and gone. I called the office and asked and the woman on the phone told me...as though it was perfectly normal...that they had simply gone back to my house to collect their tools. They left tarp out, wires hanging out of the ceiling, my designer lights for install tossed in a pile on a side table. Absolutely awful experience all around. Completely unprofessional.

Arrived on time. Repaired unit in 20 minutes. Reasonable rate. Will use them again if needed. I am…read morequite picky about pretty much everything and I was very pleased. lol

Had an issue with the AC at my rental home and my normal AC company couldn't make it and my tenant…read morewas in 90 degree weather. I called Air Quality they sent someone out the next day and checked the system. Came in at the quote they said and they were easy to work with.

The price was too high and even though he came down on rice after speaking with me, it still seemed…read morea lot specially because I was providing all the supplies. He was also not going to paint.

Alem was contacted and Friday morning was stipulated as the start time.The job was simple; install…read morea brand-new MIDEA 10K BTU A/C in one of my MBR windows. Friday AM came and went w/o Alem appearing or calling. I contacted him receiving an inchoherent story about a previous job still in progress but- FOR SURE - he'd be at my house NLT 4PM. Well, that deadline passed forcing a second call. Again, apologies which prompted me to ask if Alem could manage to do the job on Saturday morning. Response: YES. Alem did show up a tad late but at this point I didn't care. He installed the window A/C and briefed me on basic operation noting that extra water drain plugs were provided and how to replace same. His work was great but I was disappointed in his lack of business sensitivity for jerking me around for a whole Friday, Overall on a scale of 1-10 I'd award a 6.

Has lots of different machines to take care of any load size, it's quite and nice location.read more

Clean, great washer and fast dryers! Plus they open at 5am so you can get in and out!read more

Competence (2 Decades of Experience | No "shooting from the hip" |Thorough & Accurate Diagnosis |…read moreMeasure Twice Cut Once), Character (Their Word is their Honor), Prompt Responsiveness (Out of this world), Commitment to Customer Satisfaction, and Reasonable/Fair Pricing. Peace of Mind. On hot days, my system was having a hard time maintaining the Temperature. Diagnosis, a bit low on Freon (410A) for optimum performance.

If you want to be sold unnecessary and overcharged service without fixing your AC's true problem,…read morehire this company. I made the mistake to hire this company last week to diagnose and repair my AC system which was cooling fine but intermittently turned itself off. Instead of completing a thorough diagnosis, the technician who was constantly micromanaged over the phone repeatedly push for approval of adding about 3 lbs of refrigerant, an evaporator coil cleaning, and a thermostat replacement. When I declined the refrigerant and cleaning because the unit was visibly clean and there was no clear evidence of needing refrigerant, the manager threw a tantrum over the phone and ordered complete of service. It costed $400+ to just replace a thermostat. I did not know that the performed thermostat replacement was not fixing the true problem, might not have been necessary, and it made the AC performance worse. After the technician left, my AC failed to cool the house and water started coming from the handler. The indoor blower continuing to run even when the thermostat was set to Off and the fan was set to Auto. I had to hire another contractor who quickly identified thermostat's WRONG WIRING and performed the needed repair. No refrigerant needed, no cleaning needed, just firming the connection of the disconnect box, less than $100. The system was running with all readings in range and completely balanced as soon as the new repair was done. What Icy Hot did was short-circuiting cooling and heating together in thermostat installation making the AC to run both cooling and heating at the same time! What a joke if a company cannot even install a thermostat correctly (not to mention it was probably unnecessary) and charges $400+ for a faulty installation. I wrote to Icy Hot noting the FAULTY service, the manager ACKNOWLEDGED the thermostat wiring was incorrect, but REFUSED to reimburse any costs despite their MALPRACTICE which could have cause further damage to my AC. Extremely disappointed with the incompetence, dishonesty, and the lack of accountability after their work created additional problems. Stay away!! [Additional notes given company's response below]: The company's response below shows again their insist of unnecessary service. The AC's issue was not related to refrigerant nor it needed any cleaning. The technician onsite was not able to show much evidence justifying either but was under immense pressure from the management to oversell. The service was scheduled from 3-5pm but the technician did not arrive way after 5pm and took an hour still no clue. A lot of the time was spent speaking on phone with the manager. The service was never an emergency service. I called in the morning, the office said they could dispatch a technician between 3-5pm and we set appointment. Categorizing the scheduled normal service as emergency and claimed to have stayed after hour to falsely induce mercy is just another evidence of dishonesty. Regarding the revisit to correct any error, I was reluctant to call the Icy Hot back given the incompetence and the oversell push during the initial visit, not even for the so-called warranty service. This echoes a review posted by another customer earlier in Google review. I worry that instead of fixing any error, more unnecessary service will be demanded and further damage be done to my AC. Now it is not hard for the company to say: Well, that was an easy error to correct, and you should have called us. This is all because another contractor with true expertise and good ethics has diagnosed Icy Hot's error. If Icy Hot was capable and ethical at the first place, the error would not have occurred with sufficient final steps of double checking wiring, temperature and air flow after thermostat installation. Aren't these necessary steps by trade standards?

Took my wedding band to Johnson's Jewelers after I lost two small diamonds. Very friendly and I was…read moretold the repair would take 2 weeks. I was pleasantly surprised that it took just over a week and received a detailed voicemail with the hours the shop would be open. I would definitely use Johnson's Jewelers again!

I would not recommend this place. The location is nice and they are one of the only places in the…read moretriangle that has a large selection of Seiko, and that is really it. I have been a recurring customer for over a year and have purchased watches and jewelry from them before. I recently took two of my Seiko dive watches to them for a service and repair and both watches now tell worse time than when they were dropped off and the bezel on one is completely stuck (it was working fine prior to me bringing them my watch). The owner insisted the watch was repaired, but it was not. I paid what I owed and will no longer be a customer of this store. I would recommend anyone to take there watches elsewhere for a service or repair

I have used Reliable Appliance Repair on a couple of occasions. Steve Albano is a super nice guy…read moreand a pleasure to speak with. He did a re-build on my very old Maytag dryer and performed the work correctly the first time. On another occasion, my dishwasher went kaput and he gave me a tip on an Amana unit the was on sale at Lowe's. I went and picked it up and he made all the connections quickly and affordable. I will continue to use Reliable Appliance in the future.

Wow! I'm blown away by Steve and his approach to customer service. He is always my first point of…read morecontact with any appliance issue or repair. Today we have a leak in our dishwasher and I sent him a text message. Within minutes he called me and he was helping me troubleshoot the problem. Turns out I probably need a New machine instead of a repair. That is based on the age of the machine and leak issue. Steve spent nearly 20 Minutes on the phone with me helping me troubleshoot and diagnose the issue. I have not experienced many appliance repair folks who will spend that amount of time helping someone- knowing that they might not even need his services. He goes above and beyond the call of duty and lives by a motto of customers come first. Steve, thanks for all you do to help customers!!

Never thought I'd have so much data recovered from a locked mobile phone. It was a great and…read moresatisfying experience. I highly recommend using TenPlus

Had a Lenovo laptop under warranty, they took in my machine, made necessary fixes and returned to…read moreme good as new. I'll use TenPlus again, if needed

Every interaction we've had with this company has been beyond stellar. They're all super nice,…read morepersonable and most importantly, not full of shit. We've never felt like they were trying to oversell us. 10/10 recommend this company. Damien this evening was awesome, I honestly thought we were going to be in for a massive repair, it ended up not being. Honesty is becoming a thing of the past in our world these days but this company does a great job of restoring faith into the service industry.

I cannot understand why this company is not more highly rated. I had an awesome experience. Let me…read morelay it out. Background: I was waiting on another AC company to get back to me on a quote: days. Called them twice to check. Problem is it was hot as hell in the house - up to 88F in stifling humidity. So I called Air Experts late Thurs morning. We scheduled a consult with their "comfort advisors" (sales) for that same afternoon! That was kinda mind blowing by itself. Jackson and Erik got there and we were tearing it up while getting business done - hilarious really. By about 5pm same day, I had a quote and a good price for 2 new units. But then the next shocker. They scheduled the install FOR THE NEXT MORNING. Their installers arrived early next morning, Mark, Roberto, & Tyler. All great guys. By 10:30 I finally had air blasting in the house. I had suffered with failing AC for 18 months since buying this house and they had it down to 70 for their tests. It was... AMAZING. So, without doubt I recommend these guys. Professional, fun, courteous, timely and they honor their word.

These guys know what theyre doing. I can trust dropping my equipment off here, Other places not so…read moremuch. A+ service, pricing is good compared to othe vendors.

Rating: (10/5 Stars) After calling over a dozen computer…read morerepair shops in Raleigh, I was repeatedly told they either didn't solder motherboards or couldn't even look at my issue for at least three weeks and If they would even try and fix it, it would take another two weeks beyond that. Frustrated and out of options, I was on my way to a shop to ship my computer off for two months--already resigned to buying a temporary PC in the meantime. Then, I decided to stop by Undead electronics on the way, and everything changed. Not only could they fix my motherboard, but they evaluated it immediately and told me on the spot whether it was repairable. They even had it ready the same day! I wish I had found this place sooner. The customer service while busy was quick and very friendly. The fact that this was the only place in Raleigh that I could find to solder my battery pin back to the motherboard was surprising, but I am incredibly thankful for their expertise and efficiency. I would definitely recommend them to anyone in need of fast, high-quality computer repairs.