Awesome groovy guys who know that they are doing and they do it well! Highly recommended!read more

I'm fairly new in town, and had had bad luck trying to get a particular Swiss-made guitar amplifier…read morefixed. By word of mouth, after trying several local repairmen, I got wind of "Shon" at Sound Town. He combed over the amp tooth and nail, and finally solved the problem for me, a problem that turned out to be not so much a broken component (my guess) as operator error, a change-over from an active to passive guitar, and the need for a suitable pre-amp to boost the signal . It took a lot of testing and reading of manuals and schematics, before Sean figured out what was going on. He went so far as to compare my sound-levels with those of other amps in the stores and he was quite patient and thorough in every regard. I made several trips to the store, and became acquainted with three key people there, all of whom were very nice, and I got a feeling for their special niche in the music world, which is the supplying of sound systems and various components, whether for rentals-out or for purchase. They keep a fair supply of guitar needs and are happy to order anything you might want at a fair price. Though Guitar Center and places like Kolacny's and Flesher-Hinton all have their place, I'll always begin by shopping here because of their patience and kindness. It is a special kind of store with special kind of people, and it always feels good to be patronizing a locally owned business of modest proportions. Bravo!

I would not recommend bringing DJ equipment here for repair…read more I brought my Pioneer DJ Opus Quad in because both of the top USB ports stopped working. Before bringing it in, I had found multiple Pioneer DJ forum posts describing what appeared to be the same issue, and the repair seemed fairly straightforward. I emailed with Ian for about a week, explained the issue, and shared the forum posts I found. He told me he was confident he could fix it and just needed to open the unit to confirm which parts needed to be ordered. After I dropped it off, they had the unit for 4 full weeks before the issue was even confirmed. At that point, Ian confirmed it was the same issue described in the forums and told me I could pick it up while we waited for parts. I happened to be out of town that week, so I left it there in case the parts came in while I was gone. Two more weeks went by with no update. I emailed asking if there was any status on the parts because I didn't want to pick it up if they were going to arrive soon. I received no response, so after two days I went in and picked it up. When I got the unit home, I immediately noticed something rattling around inside. I also found a bag of screws inside the case, so it clearly had not been fully reassembled. The entire top of the unit was loose. When I carefully lifted it to see what was rattling, I found that all the plastic screw posts along the bottom of the unit had been broken off of the top plate. One of the broken pieces was loose inside the unit, and the others still had screws in them. So after having my deck for 7 weeks, with very little communication, I got it back in worse physical condition than when I dropped it off. Even if the USB ports are eventually repaired, the top plate can no longer be properly secured without replacing the damaged plastic top plate. At this point, I do not trust them to work on the unit again. If they could not open it without breaking it, I have no confidence they can repair the original problem or the damage that occurred while it was in their possession. This was a 1-star experience. I brought my deck in for repair, waited 7 weeks, received almost no communication, and got it back damaged.

They are flexible and were able to accommodate our specific needs without any hassle. The team is…read moreeasy to work with, maintaining great communication throughout the entire process. Best of all, they are cost-effective.

I would strongly urge anyone to use extreme caution when booking the roaming photographer service…read morefrom this company. I hired them for my elopement celebration, the closest thing I will ever have to a wedding, and to say they didn't deliver would be an understatement. For a three‑hour event, the photographer delivered 42 photos total. When I asked for a group photo, he took one single shot of ~80 people; no backups, no variations. The photographer was not engaging, didn't work the room, and half of our guests didn't even know he was there. My coordinator even set expectations with the photographer at the start of the event, and he still failed to follow through. The photos I did receive were good, and people liked the concept, but the service delivered was nowhere near what was advertised (verbally & on their website). When I emailed the company to share this feedback, they offered a small refund and didn't even have the customer service to call me directly to discuss the situation. Thankfully, the event venue stepped in and made things right, but the photo booth company took minimal ownership for dropping the ball on a major life event I trusted them to capture. I strongly recommend using caution when booking a roaming photographer. Pay a little more and choose a company with real customer service and a guarantee that you'll actually receive the photos you're paying for.

We decided to get a photo booth for our 15 year vow renewal ceremony to just add a little fun,…read moreespecially for the kids. Well, we couldn't have been more surprised! It was the hit of the night with ALL the adults and kids! We laughed so hard we almost cried! We have the best pictures and memories with all our close family and friends that we will never forget. I ordered an adorable little photo book on Amazon that holds all the strips of photo booth pictures which I love. I am so glad we decided to move forward with the photo both because it was one of my very favorite parts of the whole night! HIGHLY recommend doing it. 5 stars all around !

Office of Consumer Affairs and Business Regulation 501…read moreBoylston St #5100 Boston, MA 02116 Dear Consumer Protection Agency Representative: I am writing as an advocate for my friend and client who is 69.10 years of age and physically disabled regarding an unfair business practice and price-gouging that he was subjected to by the following business: J&S Audio Visual Solutions. (No Address LIsted on Website or Steve's Business Card only Telephone Listed as 508 450-0490.) I assisted my friend and client in picking our a 55" Flat Screen television and a wall mount at Whitco Sales, Incorporated on 140 Main Street in Spencer, Massachusetts, because my family, friends and I have been loyal and satisfied customers of Whitco for many years.The owner provided my client with a business card for Steve at J & S Audio Video Solutions. When my client informed me that Steve quoted $450.00 for the delivery and installation to his home in Cambridge, I called to find out why the company was charging $150.00 too much for a simply installation. Steve told me that the overcharge was to pay for the gas to Cambridge and that the expertise of J & S Solutions was worth the quoted price. I informed Steve that my master electrician only charges $125.00 for the first hour and $100 for each additional hour after the first hour, and I wanted to know whether he is a licensed electrician. Steve stated that he is not a licensed technician, but his partner is a "general contractor." I then pressed how he and his partner could justify such a high cost and why a customer would need to pay for their gas to deliver a service. I expressed to Steve that I believe that J & S Audio Visual Solutions exploits consumers who are unaware of a reasonable charge for an installation by unlicensed laborers, and that in this case the consumer is a disabled senior citizen which is objectionable on so many more levels. I informed Steve that I would be filing a complaint with the Attorney General's Office for unethical and unfair business practices, specifically price-gouging and exploiting a disabled senior citizen. It is my objective to have price-gouging addressed as an unfair and unethical business practice by the Office for Consumer Affairs and Business Regulation to ensure that the practice is addressed and discontinued immediately. Thank you in advance to investigating J & S Audio Video Solutions for this flagrant violation of consumer trust. Sincerely, Mary K. De Courcey

I have been in the events business for years and have used J&S countless times I have relied on…read morethem to deliver and set up the audio and visual equipment on over 100 occasions with no problems they are very reliable. That is the reason I chose to use them for my own personal wedding on the day of my event they came through just like they did for every other event I have done with them, high-quality equipment and professional services!

Our event for 80 people was so easy with delivery of tables and chairs and pick up was also quick.read more

I'm a property manager on an apartment complex and I needed some chairs and tables for a bingo…read moreevent. Keira assisted me after messaging a few businesses on projects here on Yelp and it was a great idea. Keira was pretty communicative and responded quickly to my inquiry their prices are extremely competitive compared to a couple of other quotes. I got Stephen was the driver he was prompt. They allow you to pick a window that you want for the delivery and the pick up and Stephen was on time for both. He also gave me a call ahead of time so that we could make sure they were in order and not filthy when he receive them, they are reasonably priced nice people, and I'll definitely be using them in the future. Thanks guys!