1. Beck Design Works

    1. Beck Design Works

    0

    Braselton, GA

    Beck Design Works

    5.0 (2 reviews)
    Open 8:00 am - 6:00 pm

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    Services - Beck Design Works

    Floor refinishing

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    Purdy Flooring & Design

    Purdy Flooring & Design

    3.6
    (7 reviews)

    very bad experience...a tile worker cut one of our pipes in the bathroom wall (near the kitchen…read morewhere they were working) which caused a water leak which eventually turned into water damage and mold in the kitchen cabinets....it was a complete mess...also, we paid for a tile floor job and they sub-contracted a young guy to do the work...after the job was complete, another contractor we hired to do some other work noticed air pockets in the tile work...the floor had not been properly adhered to the sub floor causing major air gaps...long story short - we had to have the whole floor redone by someone else...eventually had their insurance pay up and filed a lawsuit to get money for the mold and water damage from one of their men cutting a pipe by accident when he tried to remove an old backsplash....avoid this company as no one comes out to check their work or ask questions as to the quality of the work being done! BEWARE!!

    I decided to try Purdy because I was hoping they were good quality and hear their ad on Victory…read more91.5 so hoped I'd have a good experience. Well ..... they were everything I hoped for. I needed some updates to my kitchen and had some idea but not totally. The designers Jenifer and Justin were great in suggesting things and working with my budget. Unfortunately ding install there was an accident with my existing granite bar top and it broke. They tried to match it and almost installed it but I didn't want it because it was noticeably different. They decided to replace the bar top as well as the entire kitchen island with granite that I chose myself. They were also sensitive to my schedule as I had family from out of town arriving. They finished the day before and it was absolutely beautiful. I'll definitely work with them again as I have my master bath and closets to do next.

    A1 Grout & Tile Solutions

    A1 Grout & Tile Solutions

    4.3
    (6 reviews)

    C. J. And Eddie just left today after making our guest bathroom look brand new!! They did our…read moremaster bath a year ago and it still looks great!! They are professional, reasonable, on time and communication is also great!! My wife and I highly recommend!!!

    The owner cannot compartmentalize professional and personal interactions. I couldn't respond to his…read moremessages for a few hours and found myself receiving a string of condescending messages and then ultimately being blocked while never even having a chance to reply. My number has been blocked ever since - totally unprofessional conduct! I never hired them, but my review below is regarding my honest experience dealing with the owner of this business Carlos so that others can be forewarned. He even sent me a message on Google yesterday morning instructing me to "call him now" after seeing my review instead of ever offering an apology for less than professional conduct. Now to my review- I sent the him a message a few weeks back simply asking if I was still on the schedule. An hour later, I got 2 calls and messages from him asking who I was, immediately followed by "good luck with your project." So 10 mins is all customers get to respond before they are sent a rude response to find another professional? I wasn't able to see this correspondence until later and assumed they were clearly not interested in my business, so I never responded. Later in the day, I had another set of messages from him concluding "bless your little heart" "have a great life." Who says things like this in a professional interaction? When I went to finally respond and call back, I realized that my number had been blocked. Really? Also, they advertise in their brochure that they match competitors pricing. He even confirmed - "yes we do as long as they are in the same business and not handymen." But when I sent him a fitting quote which was about $200 less than this company's price, he said, "that's too low for us, go ahead with those gents." So price match only applies when it's convenient for them. Secondly, I asked him about warranty, and got no response. And after 2 weeks of waiting, not only was I not on the schedule anymore as discussed, I was not even able to be located in their system with my phone number. A few days back, my phone number was still blocked and I actually tried calling him from my husband's phone and of course it went through. The owner Carlos had no recollection of the aforementioned text messages or why my phone number is blocked. He also had no recollection of anything whatsoever with regards to my project - "they see so many people in a day" he said. He then said "let me power cycle my phone and see what happens." As if that's going to unblock my number? An hour later, I still couldn't text or call him from my phone. Outrageous! I have dealt with much bigger companies in the past and even they don't make customers feel so insignificant. It seems to me that they have more than enough volume to care about people or make an effort to earn anymore business. I am happy to take my business elsewhere!

    Beck Design Works - flooring - Updated July 2026

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