Though I have been to Tora many times for waxing (she's the best. hands down.), I decided to really…read morego for it, and try The Lotus. The Lotus is a vajacial. And before you think, "Um, why?" let me say it is the most wonderful and luxurious thing you can do for yourself. Much like a facial, Tora cleansed, exfoliated, and did extractions on my bikini area, and even finished off the treatment with a mask. I struggle a lot with ingrown hairs, and with the exfoliation and extractions, my bikini area has never looked better. It is soft, smooth, and ready for summer. I highly recommend this treatment, after you've had a fantastic waxing or sugaring with Tora.

I never returned after trying to solve an issue with my hair breaking off. Every time I would go in…read moreto get my full legs, Brazilian, face and under arms done, I noticed there was regrowth in just a few days instead of the two weeks I'm used to being here free when sugared correctly. This is understandable after a first time pull, it takes one or two sessions to get in rhythm, but two times after that is not OK. I said something to my sugaring technician, and came up with a solution, that they carry a softer paste. Loose paste reduces breakage. I called a few times after that to see if they had made any changes, I heard nothing back, I never rebooked again.

It was my first time going there the vibe was very nice I came all the way from Staten Island to go…read morethere . Very clean and I love my nails will definitely be going back.

More of a nail salon than a waxing spot but they did a pretty good job. The sugaring room was…read moreincredibly small. I did my legs here which was fine but if I wanted to do something that requires more precision and care like Brazilian I wouldn't book this place. At the end, all of the wax and powder wasn't removed properly and there was wax on the paper by my feet which ended up getting on me while I was getting up. The nail salon looked nice and I will probably sugar my legs here in the future because it's cheaper and this place feels very natural but I wouldn't recommend a Brazilian.

When a Texan comes to NY for a getaway, she gets a facial…read more This place is tucked away in little Italy and has a beautifully friendly and informative staff. My aesthetician was kind and brutal with the extractions, which I loved. It included the usual face wash, exfoliation, extraction, clarifying mask and deep moisturizing components ending with sunscreen. My only note, I was never ever told the price. Even at check out, a number wasn't even spoken. I played a guessing game with myself before I checked my bank account and my mouth fell open. Partially my fault for not even inquiring! It's a funny story today, a shocking realization at the time. Overall, I'd still recommend!

Kari is wonderful . Place has a great vibe. I'll be back …read more Highly personalized space, warm and so welcoming . I went because friends had given me a gift certificate. I plan on being a regular now . My facial left me glowing !

The first time I went to a sugared and bronzed was in LA. I had gotten a lot of spray tans and…read moreannounced this one was the best I'd ever had. It was super exciting for them to expand to nyc. I get two light coats and have never had a bad experience. If you want a spray tan, this is the spot.

EXTREMELY DISAPPOINTING and honestly upsetting experience. My little sister ran to her appointment…read moreand arrived flushed and a little sweaty, and the technician -- I believe her name was B -- proceeded to wax half the area before suddenly stopping and telling her that she was "too sweaty" to continue and that she would need to wait 40 MINS + an additional hour if the next client showed up. For context, my sister has been getting waxed regularly for over eight years. She is athletic, healthy, and this has never happened to her before. She was not dripping in sweat or experiencing anything extreme -- she had simply rushed to make the appointment and was flushed. None of that should even matter in terms of how respectfully a client is treated, but it made the reaction feel even more disproportionate. The technician told her she would need to wait 40 minutes or longer before they could continue, in part because another client was coming in. That is where this started to feel less like a legitimate waxing concern and more like a scheduling issue that my sister was being blamed for. I could completely understand saying, "Let's give you a few minutes to cool down so the wax adheres better." But stopping halfway through a service and telling someone to wait 40+ minutes is a very different situation. I have also been getting waxed for around 10 years, including throughout hot and humid New York summers, and I have never experienced or even heard of someone being treated this way simply for being a little sweaty. Beyond the explanation making very little sense, telling a client she is "too sweaty" in that manner is incredibly rude and inappropriate. There are professional, discreet ways to address moisture without making someone feel embarrassed or ashamed of their body. The fact that half the service had already been completed before this suddenly became an issue also made me seriously question the technician's judgment and experience. If it was genuinely unsafe to wax her, why was the service started in the first place? This is also a waxing salon with fans and powder available to help keep the skin dry. What made the situation even worse was what happened afterward. My sister called me on FaceTime while she was there and was literally in tears trying to advocate for herself and explain that the situation had made her uncomfortable. When my other younger sister later called the salon for more information, the woman at the front desk described my sister as "aggressive" and said she had made the staff uncomfortable. Well let me tell you, I'm the oldest sister and our youngest sister doesn't have an aggressive bone in her body. It made me so sad to see her shakily defending herself. She was upset, embarrassed, and trying to stand up for herself while crying -- not behaving aggressively. All the receptionist had to do was apologize! Getting defensive with emotional clients is never the answer. If you are the owner please review the call as they are all recorded. My sister also told me that after the waxing specialist left the room, she overheard waxers giggling nearby. I cannot say whether they were laughing about her, and I won't pretend to know that. But in that moment, after she had already been made to feel embarrassed and vulnerable, hearing staff giggling only made her feel even more humiliated. Timing, discretion, and basic emotional awareness matter enormously in intimate services like waxing. At the end of the day, this felt like an inexperienced waxer and a scheduling problem being turned into my sister's fault, while her feelings were completely dismissed. A client should never leave a waxing appointment feeling ashamed of a normal bodily response, humiliated, and then be labeled "aggressive" simply for saying she felt uncomfortable. Stopping a service halfway through, giving a questionable explanation, making the client feel embarrassed, and then dismissing her reaction afterward is unacceptable. I would not recommend this location based on how this was handled. SHAME ON YOU ALL YOU KNOW WHO YOU ARE. MEANGIRL ACTIVITIES AT THIS LOCATION!!!! also not this is not the first time ive heard of other issues at this location. DO NOT LET THE FOUR STARS FOOL YOU. TERRIBLE STAFF HERE.

Just a head up for those who are bad at directions, it was located in the 594 building on broadway…read more Looking for the building can be a little confusing. I've done brow waxing before but never try threading! Got to try out this new spot and it was professionally done. I want to point out you're required to hold ur forehead and eyelid down to allow your aesthetician to clean up the upper eyelid hairs better.

The quality of service is really inconsistent and it didn't used to be. I used to book whoever was…read moreavailable for brazilian sugaring and was always pleased with the service. I usually leave a medium sized triangle; the size and shape are obvious because the hair growth is different. Lately I've been booking with Arisa (who does a GREAT job) but there were a couple of times, I have needed an appointment on a day she wasn't there. I have booked with two different people several months apart and both times, they left almost nothing. I was clear in my instructions and the second one even confirmed that she could see the borders from the last time. They were both very nice and apologetic, but realistically, they can't do anything to fix it and I just have to wait for it to grow back. It's frustrating to pay for a monthly wax package and only feel comfortable with one person. Maybe other locations are better, but I'm hesitant to try anyone else because I've only been disappointed.

Monica was the most delightful esthetician I've ever had the opportunity to be treated by! She was…read moreswift, without being harsh and used powder and oil to ameliorate what everyone who's gotten a Brazilian knows is the key! I would highly recommend her and will most definitely be back during my time in NYC.

On my last visit I had a bit of an unpleasant experience. I saw someone different and they laid on…read morethe pressure HARD to upsell me on doing my eyebrows. I always do them myself because everyone thins them out too much, but she assured me she'd just lightly clean them up a little. She did a bit more than I would have preferred but not a huge deal. I go to check out and I'm told the total will be $30! Lip threading is $7 so I question it and she tells me that I'm being charged the eyebrow fee of $22. I question this again as not much was done and was told there isn't a reduced fee for a clean up. She won't budge so I show her their website quotes $25, but refused to honor it. Something to keep in mind if you go. I'll only be doing my lip from now on with my preferred person.

Jo was great! Super responsive, professional and friendly. She showed up on time, everything was…read morevery clean and hygienic and she is great at putting you at ease. The sugaring was as painless as it could be. She's definitely my new go to before vacations!

JossNYC's Grand Opening! Absolutely love how clean and new the studio is! It's a lovely boutique…read morethat specializes in sugaring, a more sanitary and less painful way to remove hair. After getting ingrown hairs, irritated skin and burns from waxing- sugaring was the perfect alternative! Not only is the sugaring paste all natural, organic and biodegradable, it only sticks to the hair. It's not painful at all! The founder and owner, Jo will take incredible care of you. She's very gentle and can remove unwanted hair from your underarms, arms, bikini and legs. The staff and atmosphere are amazing. Everyone is so calming and it's a nice place to relax. Couldn't recommend this place enough- Cannot wait to come back!

It's been a week and I'm loving my gel manicure. I realized I was allergic to the HEMA…read more(hydroxyethyl methacrylate) type gel polish and searched for a better alternative. I called and booked an appointment ahead of time. Service was quite fast for gel, while remaining long lasting, which I appreciate. It's a pretty chill vibe, not too glamorous but not shabby either.

Had to ask tech to do what a normal pedicure would include, then she turned to her colleague to…read morespeak about me in Chinese, just so you know is pretty obvious u are trash talking the customer. Lazy n couldn't care less about her job, I could have given myself a better pedicure, barely filed my nails??? so over the lack of professionalism n the level of rudeness the customers are subjected to these days! Take ur business somewhere else.

Love this place!…read more I've been coming here and a few of their other locations for their brazilian sugar waxing and threading. It's always incredibly professional, clean, and reliable. Will definitely continue coming back!

I went to Shobha for the first time and really enjoyed it. I got my eyebrows threaded by Taru who…read morewas so meticulous! I really felt like I was in good hands with her. Logistics wise - there was no wait for my appointment - they were able to seat me right away. The only odd part was when I was making the appt online, I went through the payment steps and added a code, but when I was leaving, they asked me to show proof of where I found the code vs being able to check their records.

I try to get a facial every few months and I've tried a ton of places around the city -- Pretty…read morePlease is one I'll be adding to my rotation and one I'll definitely recommend to friends. The space has a beautiful scent that puts you at ease as soon as you walk-in. I had a signature facial and it really set a new standard for a facial for me. The facial and upper body massage relaxes you, I can't imagine not having a facial with such a nice neck/shoulder/arm massage again. The products they use don't have a strong fragrance -- every detail was perfect. They do give product recommendations after the service but there's no pressure and it doesn't feel sales-y or uncomfortable the way it can at other salons. Highly recommend my facialist Amy!

I had my first facial with Anne today. Upon arrival, a pleasant smell hit me. Anne was very kind,…read moreasked me how my day was and offered me water. She went over some of my skin care history and current routine with me. The calming facial I received was refreshing. I felt cold things, hot things, a zappy thing, pinching thing, steam, and more. She also massaged my neck and hands. She gave me some great recommendations and I got a little eye treatment complimentary. I also appreciated that she wasn't pushy with the products and said I will email you what I recommend. My skin looks bright and clean. I also got some chocolate to take with me which was a nice touch. I will be back. Worth every penny.