Well I had spoken to a lady on the phone and she had said that I could make an appointment at 9 am so then I go there and it's not even open, I waited till 10 then they had opened but the door was locked. When they had unlocked the door I said I was there for an install. I get in the chair and the person doing my hair did not talk to me the entire time, she had been talking to another staff member in the other room. When she was doing my install she didn't even measure my hairline she just cut the lace on a mannequin and then she didn't even hide the bald cap I was wearing when she glued on the wig and the wig didn't even fit around my ears because she didn't cut around my ears, I was so dissatisfied I should have just gone to the place in the mall of America like I did last time atleast they actually made it look good. Oh my gosh I almost forgot, when she asked me if I wanted the wig sewn in I asked how much that would be and she was like "she didn't tell you when you walked in?" And I replied no. So then she was on the phone and after the call she said come to the register and then I had paid 85$ for a crappy install and the wig not sewn in. I regret tipping. I had to cut the lace around my ears when I had gotten home and glue down the parts that weren't even glued down. I had also noticed that they had LEFT A 2 CLIPS IN MY HAIR. So I would not recommend this place. Just go to the one in MOA they do such a better job AND they actully talk to their customers. read more