Pretty good experience. Didn't realize until I got home that my hie was cut extremely uneven. I'm very frustrated as I pod a good price for this hair cut and the fact I will have to go somewhere else is frustrating. But, good environment and the girl that cut my hair was pretty nice. Would go back again just to a different person person. read more

Regis Salon - Hair Salons Near Me - Bloomington, Minnesota

I was extremely hesitant about coming here based off the negative reviews but I was desperate for a blowout so I gave it a try. I called for an appointment and was penciled in for 345 and was quoted $37 for a blowout (only wash, blow dryer and round brush). I arrived 15 min early and they could not find me under my given name but was able to locate my reservation by phone number (phew!). Cecilia was extremely nice and her blowout was fantastic! Hair came out super soft, lots of volume and straight! Thank you read more

I had been looking for a new hairstyle and had finally settled on one, but I was nervous because I'd had the same hairstyle for years and I was going to get 6-7" cut off. I wanted a stylist who knew what they were doing, but not incredibly expensive at the same time. I decided to try Regis and I'm SO GLAD I did!! When I called to make my appointment, I was given three different price tiers to choose from. I wanted someone experienced, so I went with the highest one, which was still only $35. When I arrived, I was asked to sit in the waiting area. I was a little bit early, so I waited for probably 10 minutes before Jessica came over to greet me. She was very, very friendly and put me at ease right away. She is a master stylist at Regis and had just been promoted to assistant manager. She really listened to what I wanted and I showed her a picture of the style I was hoping for. She went to work, and within 30 minutes, managed to transform my hair into exactly what I had in mind and even better than I had hoped! I was so pleased and relieved! I will definitely be going back to her!! She's amazing! While there, I also mentioned that I could use some eyebrow shaping. She did that for me, too, and they were perfect! read more

I have time and again received great service at the Regis Salon in Mall of America (Bloomington,Minnesota) which is one of the main reasons I came back to the salon . But to my surprise, on the date of 12 May 2018 between 6-7 pm, I was at the receiving end of some very poor service at the salon,which turned out to be the WORST Experience I ever had. I was INSULTED and ILL TREATED by the Salon Manager TERRI HIGGINS. After telling my stylist number of times that I didn't want the highlights from the roots despite my clear request and instructions she did the coloring from roots. After being washed the color was not matching my already dyed hair at the bottom which I had got done few months back, it looked too light. Unhappy with both things and after expressing number of times that I was unhappy with the color they put a toner to make it dark but it was still too light and when I told them I was unhappy with the color and didn't like it at all,they seemed unbothered. (The stylist Cecilia who did my hair coloring and the assistant manager Leora who was doing my hair had a very insolent behavior towards me) The Store manager was threatening and menacing behaviour was unprofessional and downright abusive,she threatened me call the security and throw me out of the store which she eventually did that to, even without drying my wet hair or blow drying it,I was charged full price without even providing me full services for which I paid. I was forced to walkout of the store,I was in tears with no other choice. read more

Amy did a wonderful job on my highlights! I loved the way my hair looks and I can't believe I only paid a fraction of what I used to! Thanks, Amy!!! read more

Having had the same person cut my hair for 20 years, I had some trepidation about finding someone new. But with my previous stylist moving to another state, I had no option. I was greeted promptly upon walking into Regis Salon at Mall of America. A young lady (who was obviously doing something else) stopped immediately and approached the front desk. Her name is Alex. She was able to get me into her chair right away. As a walk in on a very busy day at one of the busiest malls in the world, I was pleased by this. Alex was friendly and charming. She listened very patiently as I described what I wanted done. When I say that my hair was a far cry from where it should have been, I am not kidding. But again, Alex listened. I am very specific about how I want it cut. Literally, right down to clipper length, angles and lines. As she was cutting she would stop and ask me if I liked where she was taking the cut. She did this several times to make sure I was happy. During the cut, she was responsive and friendly. Professional, but fun. Not only did she deliver an AMAZING, well balanced cut, but she also styled it to perfection. Alex definitely deserves this great review. The only problem being...she's going to be so booked I may have to wait months to get in her chair again. :) read more

The saga of my experience has officially been named "The Great Regis Mistake of 2017" by myself and friends. Salon Visit 1: It all started out with a need for new hair color. I wanted a simple bayalage. I came in, on appointment, sat down, and showed a picture. All seemed well when the service was done until I got home when I realized how damaged my hair had gotten from the service. I'm not talking normal dryness, I'm talking FRIED. This is even after a recent haircut which usually stays fresh and healthy for quite some time. Keep in mind I was a simple brunette, about 3 previous color treatements done, no bleach, all went well and healthy. This bayalage? DESERT ON MY HEAD. Salon Visit 2: I called my regular salon (Ulta), they get me in that evening for a treatment and hair cut (an INCH of my hair). I came to terms with the horror on my head, call mom to feel better. I went back to Regis for a refund, explaining what happened. Here is the following run-around I went through: Phone call session 1: Contact salon, they tell me to call corporate, corporate says I'll be contacted in 48 hrs. Phone Call 2: I get call from original stylist who wants to see the damage - I explain it had to be cut off - still insist I come in. Salon Visit 3 : I do. I have to show receipt I got my hair fixed, meaning I had to call my previous salon and have them email me the original receipt. Then Regis tries only refunding my 'fixed' appointment amount (original service + tip = 285.00, fixed appointment (deep conditioning and cut) = 70.00, not including tip). The "manager": I say no...they say ' we need the manager'. Manager wasn't in (even though the stylist said she would be when I came in), and wouldn't be in until the 13th. Call 2.5: They try calling her (after a few minutes of asking), no answer. I am told to come back tomorrow because she was now mysteriously going to be in. Phone Call 3: I call next day to talk to manager (during recommended time slot she was supposed to be in). My first stylist says "She's 'stepped out", I ask for how long "couple hours" and I'll get a call back. It's been 3.5 hours. Phone Call 4: I try calling corporate, they tell me to wait for them to contact me. Here I sit, no call, no contact, no hope for either in sight. Personally - I think this manager doesn't actually exist. I think this person has been made up. I finally contacted my bank to dispute the cost. I refuse to pay someone over 200 dollars just to end up with someone ELSE needing to cut an inch of my hair off, and recommend I don't color for several months. read more

This place doesn't even deserve one star. I would advise anyone to entirely avoid this place. Went in for a simple trim which ended up taking a ridiculous amount of time, over an hour and a half. The woman cutting my hair also made the experience seem even longer as she didn't hardly say a word. Now, both of those are forgivable IF I ended up with a decent haircut. However I walked out with the worst hair cut I've ever received, knowing that it was totally uneven just needing to get out of her chair. I obviously need to get the cut fixed, but I'd much rather pay another salon to do it than ever set foot back in that salon. I've never written a negative review before, but honestly don't want anyone else to have the same experience. read more

I've been going to Joey for about 3 years now. He's fantastic. I recommend him to all my friends. I frequently just tell him to use his imagination and make me look good. With a receding hairline and some weird cowlicks, I can't imagine that's easy to pull off, but he does it! Since a bunch of my lady friends go to him now, too, I can attest to his women's cuts and especially color. Give him a try! read more

I am a flight attendant and I had a layover in MSP. I was in desperate need of a hair cut and set up an apt. I had Kourtney stlye my hair. I came in with a picture and explained what I wanted. I was so pleased with my haircut as my hair looks great just like the picture. I plan to request layovers here to keep having Kourtney. read more

Tried to get a simple "blowout"--wash and hair styled --as advertised. But no! Not possible. This service not available today!! Sooo disappointed. Too late now to make other arrangements. What a shame! Don't advertise it if it's not available ! read more

Service is something that seems to have gone by the wayside in the US. However, a Ray of Sunshine appeared at the Regis Mall last week! I was impressed on two levels, a) It was real service and b) the stylist, Dakota Johnson took the time to consider what I wanted and how it should be accomplished - even offering suggestions. And all I wanted as a quick clean-up - not even a full haircut! I was impressed that he would take the time to consider what I wanted and how he could improve upon my thought. read more

I will never come back to this Regis. Our stylist was 20 minutes late just to tell me that that my young daughters hair requires a premium because it'a long. I wanted two inches cut off and have never had anyone tell me that. I've had a haircut it other Regis in other parts of the country I have never heard this before. I had my haircut there last week and it is long as well but no premium was required. I'll save money and go elsewhere!!! read more

it was a wastage of money. I paid 65$ + tips for a color that hardly can be noticed. I wanted a highlight . They told me that , some kind of glitter color would look better. It took more than 1 hour + waiting time. I am really disappointed. read more

Terri and her team are amazing! I've been going to this salon for over a year and always enjoy my time there. My stylist always takes the time to discuss what I want and go over pictures. And my hair, well, I can always count on it to turn out great! read more

I had an overall positive experience here getting a walk-in men's haircut. I had some time to kill at the mall and needed a haircut and found this location. I was offered two prices for my cut depending on the stylist: $35 to $45 dollars. I normally pay much less, maybe $20 for a haircut, so I asked for the cheaper one. My stylist was Bobby, who was very friendly and did a great job with no wait. It included a wash before and after the cut, which was nice since I've only ever had one wash at most with my cuts before. Bobby seemed new and had one of the more experienced stylists come for some advise on one area of my cut. It probably ended up taking an extra 10 minutes or so. That was not a big deal to me. There was nothing about the cut that I didn't like or was bad except it was a little slow and more expensive than I usually pay- in fact it was one of the best cuts I have ever had. All around very good job. read more

I brought my son in for a cut, we called ahead to make an appointment. The girl that made he appointment was rude and short, not a good way to start off with a new customer. We arrived and the girl at the counter checked us in and the hairdresser came out to cut his hair quickly. At no time during the entire process did anyone tell us her name. She was quiet but did exactly what we asked and gave him a great cut. This is saying a lot as he has long, thick hair and 20 other people have screwed it up. If I knew the hairdressers name, if probably be back! I would have Asked but the general Vibe I was getting was that they couldn't really be bothered to communicate. read more

If I could select 0 I would. My sister and I went in got appointments for a few hours later and everyone was friendly and had awesome colored hair so we were really excited. When we got there, they separated us and I waited 45 minutes before we even began to color my hair. I wanted plum with blonde highlights which turned into them not having that color available. We colored my hair a solid burgundy color on top of my very dark hair, I knew it wouldn't show much and now my hair looks exactly the way it did when I went in just purpler roots. I also have chemical burns on my face from the lady leaving dye on my face for over an hour. My sister was also told they couldn't so what she wanted. She ended up with full highlights. Her hair turned out way better than mine and I wouldn't waste my money going there again to have it colored. read more

Absolutely don't ever go here. They are crooks. So I called ahead for my hair and was quoted 38 for a wash and a curl for my friends wedding. I rarely get my hair done so I thought mine as well. When I got up to the register she tried to charge me 60 dollars for a BLOWOUT wash and curl. She told me that all blowouts are around that price. I never asked for one and didn't even know what it was. I told her adamantly I was not paying for it. Then on top of that during my appt she talked to another stylist in front of me about upcharging a girl (way out of what it would usually be) and asked her how much she told her that her hair would be. Unprofessional and unacceptable place all around. read more

Visited Regis as Mall of America while on the road for work. Walked in at 8:35 pm and saw 6 people inside the store behind the counter. A receptionist, a stylist a male getting his hair cut and 2 bystanders. Now I was greeted by the gentleman getting his haircut. I asked for a quick cut, normally takes about 10 minutes and was told they were all booked up for the evening. I waited outside for approximately 20 minutes and saw no one go in or out. My question for management why would you be wasting payroll buy having a receptionist on site and not someone that can create revenue. That's one question or maybe they were more concerned about socializing then working. read more

I would give more stars if I could! I'm not one to write reviews but wanted to give my hairstylist a shout out. Thank you Sarah for such a positive experience. From the moment I walked in you made me feel very welcome and made sure I was comfortable throughout my appointment. I usually hate getting my hair done but your bright sense of humor and professionalism really made an impression. My hair looked GREAT afterwords and although I'm not exactly local, I know I'll be back to see her. It's worth it. Thanks again Sarah! read more

Really needed a haircut for the thanksgiving holiday and didn't forsee getting an appointment from my regular stylist in chicago. I took a chance and got one at the Regis at mall of america. Dakota was my stylist and he gave me the best haircut i have ever received. he listened to what i wanted and executed using techniques i have never seen. i video-ed his technique and took pictures to show my stylist so that he can replicate the haircut. read more

Would not recommend! Unfriendly salon greeter, and I was overcharged. Some of the stylists know what they are doing, but I can't get over the overall bad service. read more

I would tell anyone thinking of going here to run the other way. The stylist had horrible listening skills. I explained I was trying to grow out unwanted layers. She added these layers while the chair was turned away from the mirror so I didn't see them until I got home. I ended up with more layers than I had before. When I called the next day to speak with the manager, I heard someone in the background coaching the person on the phone to state they were the manager named Terri. When I explained my issue, I was told "hair will grow back". I would only refer someone I hated to this salon. read more

I came there to get a hair cut today only because I did not call ahead for reservation at Progression and they were so full today. The front desk guy said u could try Regis. So I thought why not give it a try. I waited longer than expected. The cut is OK, it is not bad. But I do not think it was worth the price. I would rather pay more to get a hair cut at Progression. The perfect cut is at Progression. read more

I decided on a Sunday to get my hair colored and cut and figured the MOA would be my best option. I got their early before they got busy and Dakota was my stylist. LOVED HIM!! He did an absolutely fabulous job. The receptionist on the other hand, rude. She was extremely short with guests that stopped in for appointments or to buy shampoo, conditioner, etc. She was also in the backroom alot which pulled Dakota away from his work to do her job. All in all a good experience and I will go back! read more

Teri is amazing. She's been my stylist for years and I've never had a bad job done! She's always been friendly and happy with every customer! Her service has always been above and beyond!! read more

This was my son's first haircut experience. Although he was not being very cooperative and was close to nap time, the stylist was being very patient and understanding. (I do not have the receipt as I was not given one). The sytlist had to hummingbird tattoos on her chest. She was very patient and understanding. We were about 3/4 way done with his haircut, when the stylist wanted to trim around his ears and finish the top. When she left her station to get something she came back and told me that her manager has asked me and my son to leave now. What!@!? I was okay we are being asked to leave. She said yes. Note - we did NOT get a finished hair cut!!! So I put my son in his stroller went to the front desk where a lady with blue hair that I am assuming was the manager made sure I paid for the services and left immediately. As soon as I crossed the threshold this same lady was like "whew" and starting laughing. It made me feel very uncomfortable and I will NEVER support this salon for any future needs and will share this experience with my friends and family. I did however paid the fee and gave the stylist 103% tip. Yes I tipped the stylist more than the fee as she deserved it. If I am being asked to leave without a finished haircut I should not have been asked to pay the bill too! I left (remembering with the blue haired (which was very unprofessional looking especially for a stylist) and went directly to another salon to finish my son's haircut. I ended up going to Mastercuts where they had a similar experience with my son but was able to keep him calm by their actions and nature and was very understanding. They gave him a sucker and all was good from there. They did a GREAT job. I wish I could remember the stylist name. It was a gentleman and had a great persona. He will get future business and when I need products I will go to him! I told them the story and they were shocked. They told me that kids cry and throw tantrums all the time. It is how it is handled. If Regis does not want to handle kids they should say so and refuse to take appointments/walk ins/ or advertise not a kid friendly location. Mastercuts agreed my son's haircut was not finished and looked terrible. They could not believe they 1) Regis asked us to leave and 2) made us pay for an unfinished haircut. The stylists told me that they were owned by the same company. If this is the case they should get the money I paid for the haircut to Regis and give to Mastercuts. The more I tell this story to the more outraged my friends and family get over this. I believe your manager at this location could have handled the situation much more professional. Options could have included asking us to take a walk to calm my son down and come back to finish, ask us in private to leave and do not make us pay for the services, do not laugh at us while we are leaving, give children a sucker. I fear that this experience will make a mark on my son as this was his first cut . Well at least we can say for his first haircut he was kicked out and the salon did a poor job. read more