Terrible gym. Incompetent and rude staff. First time I've been kicked off a machine in 30 years of…read moreworking out in gyms across the world...literally while in the middle of my set by an employee unracking my weights and telling me to get off cause they are moving the exact machine I was currently using,.. I only had two sets left, mind you, and my sweater was on machine, I was getting ready to sit in it and use it, and the employee starts unracking my weights. I said "excuse me, I am using this and he said well we are moving it"! Never ever would this happen at 24 hour fitness or any other commercial big or small private gym. They know how to put their patrons first at those other places. IF he actually was taught to put members first, he would've let me finish the extra three minutes it would have taken me to complete my sets... never going back here. Or they could've put a sign to not use machine, like all other gyms in the world do. I have been a personal trainer all my life and never have I witnessed anything like what happened to me here today. If you're serious about your workouts and your time in the gym, don't bother with this incompetent staff that doesn't know how to put paying members first. What I experienced today is like eating at a restaurant and while you're in the middle of taking a bite of your half eaten burger, the waiter comes to your table and grabs your plate with your fries from underneath you. Who does that? LOL. But that is not the worst of it.. after the manager talks to me, the rude employee that kicked me off my machine (older man) comes over to where I am and rolls his eyes and tells me "get over it"!!! I've never been spoken to so poorly by a grown man. Shame on him for speaking to a lady that way. Zero respect, zero common sense, zero gym etiquette or know how. These people are running a joke of an establishment and their employees know nothing about serious training or why people actually go to the gym and yet they work at a gym. Canceled my family's membership and never going back to this dump.

Pretty awesome place…read more Appears super clean. Has a nice indoor water park with a few slides and a basketball hoops area. Also a small outdoor splash pad area. Very inexpensive for residents or even daily entry. It didn't seem overly crowded. Nice indoor play area for kids. Also a very nice turf field outside the area.

Great gym, very clean, nice dressing rooms. The people didn't seem stuffy which was unexpected, but…read morewish it was a little bigger.

No doubt the best gym that I have found in the Southlake area. Friendly staff. $10 Non-Member Guest…read moreFee for out of towners. SO worth it. No nonsense gym with everything you need. As a professional athlete I need more than dumbbells and machines, and they accomplish that and more. Check it out.

It would be cheaper to buy the equipment and work out at home then go through the agony of…read morecanceling your membership here!

I've called several times, gone to the front door, even made an appointment to get a tour. But when…read moreI got there the no one was there to sign me up. Maybe the real workout is figuring out how to actually sign up for this gym?

This review is mainly about the cycle class I took this morning at 9am. Virginia was the…read moreinstructor and she was terrible! Class had maybe 13 members so it was not packed, but the overall quality of the instructor was mediocre, at best. Music wasn't the greatest, her choreography was bizarre as a cyclist out on the road would not be doing any of those types of movements that she was instructing. Appeared to be most of the members were regulars so probably used to her, but if I am ever in the area again I will definitely not be back for her class. As for the remainder of the gym, it was very open, airy, clean (amazing for a 24) and not too busy. I did not get ready there so I cannot comment on the condition of the locker rooms nor showers, but it appears this one might have recently been "refreshed" as 24 Hour Fitness seems to be doing these days with their clubs. Parking lot was plentiful and large.

**Update (6 months later):**…read more I appreciate the business owner responding publicly and asking me to contact them. I did reach out as requested, but unfortunately the matter was never meaningfully resolved. What is most disappointing is that, despite my attempts to resolve the issue, the monthly membership fees continued to be charged, and my account was never fully closed when I requested it. It felt like collecting payments was a much higher priority than resolving a legitimate customer concern. From my perspective, the process seemed designed to make canceling unnecessarily difficult while continuing to bill members month after month. Once they had collected as much as they could, there was little interest in actually helping or following through. My original concerns also remain: the membership pricing and fees were not clearly explained, the facility was not maintained to the level I expected, and the customer service experience was disappointing. A public response is appreciated, but what really matters is taking action to resolve customer concerns. I was hoping for a better outcome, especially since this membership was for my teenage son. Based on my experience, I cannot recommend this location. I hope management takes this feedback seriously and improves both its cancellation process and the way it treats customers after they sign up.

This gym is exactly what the we need to get and stay healthy. I walked in and was impressed with…read morethe fact that it's not a fitness club at all. It's a place that you can come to even if you don't know what to do. The coaches are friendly, teach you everything you need to know, and support you the whole way through. The best part is that they don't charge extra for the coaching. I love this place.

I have been training with Chad at ICON for over a year now and I am extremely pleased with my…read moreresults. I have spent the last five years working with multiple trainers, but working with Chad has by far been the best experience. He is very passionate and knowledgeable about everything related to fitness and health and I cannot say that about every trainer I have worked with in the past. My schedule is constantly changing due to travel for work, but Chad always makes an effort to get me into the gym when I am home. He is a great communicator and very reliable, which is so appreciated with a hectic schedule! I highly recommend that anyone looking to better their health, no matter their fitness goals, consider joining ICON. Simply put, training with Chad has improved my quality of life and I am very thankful to have found him.

If I lived in Southlake, this is where I'd likely join (until the new Lifetime opened). I've been…read morehere many times as a day use guest ($10-12 depending on residency). Amenities galore for families who want free child care and crazy low rates compared to Arizona gyms. Weight room is a bit overcrowded and small for the size of the gym, so make sure you try out your "ideal" time in advance bc it can be a headache. The indoor/outdoor turf areas are awesome and the bkb courts, cardio area, pool and indoor track are just a few other great things about this gym.

Great place to work out & friendly staff! Highly recommend. We love the indoor and outdoor turf…read morefield.

Wow. Did the $50 day pass when we were in town - incredible facility! An indoor, outdoor lap pool,…read moreslides, a wading pool / lesson pool for children, family, changing room, indoor Pickleball and basketball courts, and outdoor tennis courts. This place has it all! Even massage, nail and hair appointments and a full café. More like a resort feel than a gym! Get two day passes and you have access for a whole week. You can use the money paid towards a membership as well. First class - thank you!

When I see pronouns on name tags I don't see employees giving customer service, I see political…read moreposturing. The employees are hired for nose rings and wild colored hair and not for doing their job or experience. You pay 220 a month and all they do is hijack you for more money all the time. They double dip once they sell you a membership with lots of features and then they rent out those features and amenities to people that pay more, so you can't use what they sold the membership as, a classic bait and switch. The pool is great but you can only use when they are not reserving it for private use and lessons. The pickleball courts are great but you can only use them when they are renting them out for lessons, leagues and other money making events. I always feel like a sheep waiting to get fleeced by the employees trying to make quota on revenues. Buy this supplement, take this class, buy this lesson, try then drink, smh. They create an adversarial relationship with their so called "guest" by using them and not appreciating them. You are not a valued customer, you are "Mark" that has been lured in with fast talk so they can get access to your wallet.

I was pleased to participate in a recent charity event that was well-planned, well-communicated and…read moreeven rescheduled due to anticipated adverse weather. Interactions with all those involved was enjoyable and efficient.

Why so few reviews....? Did my first workout yesterday and this place is IMPRESSIVE. It's huge, and…read moreoffers everything from Crossfit to kids classes and more. What's pretty amazing is they can run 3-4 different groups all at once in the same space, effectively! Location couldn't be better, and from what I've seen the staff is pretty friendly and professional. They offer a free trial so go check them out. As for the workout we did - lower body and my legs are burning today!

I've never been to a more professional, but friendly environment. DEFH is a first class…read morecorporation. If you are looking at getting in your best shape of your life. You have to. No! You must. A True Fan!!!!

Dr. Myers at Driven Elite Health is THE BEST PHYSICIAN I've ever had the pleasure of knowing! He…read morecan do it all ... from determining your exact daily calorie intake and macronutrient breakdown to meet your goals. To sports injuries of any kind. To saving lives. My son went into anaphylactic shock last week, and Dr. Myers saved his life ... I was amazed by his calm, smart and swift actions, 5 stars aren't enough!!!

This morning I made a stop in to inquire about the gym, my new membership and everything the gym…read morehad to offer. I had the pleasure of meeting Bobby and he was amazing! He had answers to all of my questions and answers to question that I didn't ask which was great because it was my first time there. Gave me a tour of the entire facility and overall, just made me feel extremely comfortable! Unfortunately, there are not more people like him. Called the patrons by name which makes it feel personal and that's a major plus for me! He definitely set the bar high. Very impressed

Best Gym in Euless Great equipment, friendly staff, and…read morequality amenities. Excellent value for the membership. Highly recommend!