FIRST AND LAST TIME USING THEM... MY REGULAR DENTIST CHANGED LOCATIONS SO I TRIED BEAUTIFUL SMILE. The front desk is attentive and helpful... but even they will not save you from the ridiculous charges you or your insurance will have to pay for this dentist. $1270.00 for a 6 month cleaning... NO, I AM NOT JOKING... AND YES, I TYPED IT CORRECTLY. I had no cavities, no extra work done... I don't smoke and I don't even drink coffee so 25 minutes in the chair was all it took... $1270.00 billed to my insurance company and they didn't cover some of it because it was so excessive and the dental coverage representative didn't understand what the charges were. Part of the bill was $255.00 for "oral evaluation" Bahahahah!!! WHAT THE HELL DO YOU HAVE TO EVALUATE FOR $255.00??? $300 for the cleaning... $50.00 for "oral hygiene instruction" CAN I MAKE $50.00 FOR TELLING SOMEONE TO BRUSH THEIR TEETH!??? HAHAHAHAHAH!!! ... and another few hundred for the X-rays and films they used... $20.00 for "application of fluoride." etc, etc... the list goes on and on with ridiculous charges. I work for New York City... we have the best health benefits anyone could want... and my out of pocket for a cleaning was $385.00 until I brought it to the attention of the front desk and worked something out with them. When I called my union, they said this sounds like one of 2 things... either a mistake or a dentist who charges $50.00 for using a q-tip. Well, it wasn't a mistake. MAKE SURE YOU KNOW WHAT YOU ARE BEING CHARGED FOR IF YOU GO HERE. I wish I was more computer savvy, I'd upload a picture of the bill.
Update 2016: Dr Tong Sent me a message (2 years later) assuring me that the billing practices by that particular dentist are no longer in use. While this is reassuring to know and Dr Tong was very professional in his response, I still have to wonder why it took 2 years to correct and how many people had similar problems. Although I will not yet change my review of the experience I had there, I can definitely say that they are taking steps to correct the service issues that I experienced. I hope so, because I am tired of driving to Yonkers to go to a dentist's office that is clean and organized. Beautiful smile is convenient, the office was clean, and hopefully if I use them again, they will be my dental office of choice. read more