I wish I could give 0 stars, that's how bad my experience with Heather was.
I believed all the positive reviews and took a chance, which ended up being the worst mistake of my life. I wanted to get a lip line done, just for the upper lip, which now I'm finding out that I was ripped off for, but that's is a separate story. I ended up with a huge mess on my lip that I have been covering and trying to get removed. She had me completely covered in ink when I left saying that she can't wipe it and I need to leave it on all day so the skin absorbs it. I should've known that was a red flag. when I finally wiped my lip I knew she had messed up so I texted her a photo saying "this does not look right"... she responds back saying that she is going to offer me a free touch up to fix it . and all I really need is a touch-up and its all normal. Now you see the pictures for and judge for yourself if a touch up would fix this disaster. she blames me for not coming for a touch-up but why in the world would I ever go back to a person who messed up my lip in the first place. I was being nice and told her that I'd rather get it removed with laser and instead if I can use my money for a different service instead.. and NOPE, no change "interchanged service" and no refunds. She practically told me to deal with it. Well, I didn't get my money back but it's now my life's mission to tell everyone about this. Which I don't even have to go out of my way for..my lip is a walking horror story in itself; every spa, salon, med spa, make up artist I see asks me about it and I make sure they know who did it and tell all their clients as well. Save you money ladies and don't fall for her "I don't want to overcharge you" speech. its permanent, go to someone with a good recommendation. read more