Greg is a super friendly, helpful, knowledgeable guy. He saw me on very short notice and got my vox…read moresounding like how it should. Check him out if you need your amp fixed.

They have stopped taking in repair jobs back in 2019. They should update their profile so that they…read moredo not show up as a place to get you amp repaired.

I highly recommend Celestial Instruments! A few days ago, the business owner, Rick, helped me…read moreunderstand more about an accessory I needed for my acoustic guitar. He went above and beyond to assist me after regular business hours even though he knew I was not going to buy anything from his business. I truly appreciate Rick's friendliness, the education he provided me, and his willingness to help me understand more as a newbie. When I'm ready for additional or upgraded equipment, I will definitely seek him out!

Wonderful experience using Celestial Instruments to do a setup on an 82 Ibanez M310. Great customer…read moreservice, punctual drop off and pick up and quick turnaround. The guitar had been resting in its stand for many years without the attention it deserved. So sad. I have recently been inspired to play again and found that it was difficult to keep the guitar in tune. I recalled that when it was setup back in the 90's it resulted in an incredible sound and performance. It's back! Now I can strum my acoustic with great joy! Ha ha!

I reached out to this local music store for advice on my two ukaleles. They are family heirlooms…read morethat I guess are each at least 70 years old. Since I don't know what I don't know, I was given information about them from two lovely gentlemen Jeff and Brian. Thank you both for your sense of humor, information on how to travel with them safely and also your outstanding customer service. Thank you again!

We very helpful with replacing a string I had popped on a violin I had checked out from the…read morelibrary. The library had just gotten the violin recently, but didn't include rosin. The staff were nice enough to donate a piece of rosin for the library's instrument, and helped replace the string, and tuned afterwards. :)

Ok for rentals, but Repairs a racket…read more This store is ok for renting a band instrument and getting the books your student needs. You will thank yourself however, for finding another place to get your instruments repaired. It felt to me like they discourage the purchase of used instruments by inflating the price of repairs. They seem to just check boxes on a generic work order form indicating items that have one high price. For example, if you need one pad changed, it might be a $100 minimum. "Adjust and regulate" is $125 item and don't expect an explanation of what is actually being done for that price. I was further told that some instruments needed to be soldered for an additional $50. Sum total, they quoted $860 for miscellaneous oblique work on two student instruments. Within this quote, they did not include the one specific item I brought the instruments in for. I cannot trust someone to fix my instrument when the clearest issue was not even identified by their technician despite having called it out specifically at drop off. Their wait time was several weeks. There are two other highly reputable instrument repair shops within - 35-45 minute drive of this location. Each of these shops independently quoted me just over $100 total for full repair work on both instruments and explained in detail exactly what would be done. There was no need for soldering. Work was completed in 48 hours. I recommend you do a little research on YouTube, ask your band directors and teachers. If you educate yourself just a little bit before getting a repair quote you are less likely to be taken advantage of. It's not as mysterious as it seems: you got this! ------------------------------------ David, thank you for your response. The problems experienced cannot be chalked up to miscommunication. There were two key issues. First, I requested one specific repair at drop-off. It was the only issue with the instrument and glaringly obvious. However, your shop's assessment of the instrument failed to even identify the issue while recommending multiple generic and unnecessary repairs. When I raised this at pickup, though one of your employees expressed sympathy, they were unable to offer any explanation or insight. Second, the quote relied on high block-priced line items such as "adjust and regulate," without transparency about what this work actually entails, what parts are being adjusted, how much technician time would be spent on the work, or how materials and labor were being calculated. There was also no distinction between what was essential for playability and what might be preventative, cosmetic, or optional. Without that level of clarity, it is very difficult for a customer to evaluate the necessity and value of the proposed work. Many parents come to you with little understanding of how instrument repair works. Instruments seem delicate and complicated, and without being an expert in this field, there is no reference point to compare the time and effort of repair work. Parents are left to trust whatever is quoted. I also believe it would improve transparency if repair technicians spoke directly with customers as a standard part of the process. A brief explanation of recommendations, along with the technician time and materials involved, would help customers better understand the condition of their instruments and make informed decisions. Even my car mechanic takes the time to educate me about how my vehicle works and why certain repairs are needed -- instrument repair should offer the same level of education. Given the problem I identified at drop-off was not assessed, I will be happy to see the $44 returned to my card. I communicated this at pickup already. An additional conversation is not necessary. If you make improvements to the way your repair shop operates, I look forward to hearing about them. In the meantime, I cannot in good conscience recommend you.

We decided to stop by Ted Brown the other day because my daughter is considering changing…read moreinstruments going into middle school. She's currently playing the flute and wanted to check out the oboe and saxophone. This place is so fun! I was a little nervous going in and asking to try instruments out, but the guy that works in the "instrument check out" area was very friendly, knowledgeable, and let her go into a small room to practice. They have beautiful instruments, classes, and all kinds of fun things to check out. I really enjoyed it! We even left with a kazoo.

As a recreational player, the time had come to part with the big boy toys. Both vintage acoustics…read morewere appraised on the spot and consigned also with generous (up to comparison) figures. A solid business deal; ideal if they sell. Sad to let go but good things end too, just like us. Only drawback was the location, a trademark Tacoma style spot to this "northerner". The fact that St Helens Street splits by design was strange and unsettling. To the owner the location is prime property even next to the tavern dive next door. It works for him. No knocks, since parking was in front at no cost. Try that elsewhere! A great deal for guitar and band fans. Need more of these elsewhere in the vicinity.

Great experience. Amazing just to talk to the owner. My son lives the bass guitar we bought and the…read morehistory he learned.

I've been taking lessons at the Federal Way School of Music for about a year and am really pleased…read morewith my progress! I wasn't sure if I would enjoy going to music lessons as an adult, but found that it's been incredibly interesting and the instructor's done an incredible job of keeping things fresh as we've progressed! Would definitely recommend.

We paid for 30 min piano for my 5 year old once a week. If my son didn't love his teacher, I would…read morehave cancelled sooner since they are worse than your average doctor's office. Back to back lessons with other students where we never get the full 30 minutes. She also just taught out of a lesson book from Amazon so if the lesson of the week only took 10 minutes, she would end the class early. Since my son is a beginner I can teach him from this book. She should have just taught as many pages as she could fit in especially since my son understood the concepts. Not worth $140 a month at all.

I recently found one of my old brass instruments, the trumpet in storage and recognized the valves…read morewere stuck after a decade of sitting, never been professionally cleaned ever, just needed a good service and Seattle Sound Repair came through. 1. I called ahead to ask if I can bring in my trumpet for an estimate for services. 2. I got there, got an estimate for services. I was also informed that I would be notified if the cost would be greater. 3. I did get a phone call that the trumpet for the most part was done but there were other issues (which I knew existed when I first had it over two decades ago) which could be resolved but it'd cost extra. I agreed to it. I figured if I'm going to get it serviced, I should just pay to get it serviced in full and the right way. The communications were timely and transparent. Looking around the place reminds you of a music store Mr. Rogers would have visited. I'm happy there is a brick-and-mortar shop that still performs this craft of repairing instruments. Also, out of all the years I've played this old Yamaha trumpet, it never played so great as it does now. It pays to have a professional service. Of note, best time to go here is in the morning if you drive because there's a good chance you'll find free 2 hour parking.

Have taken my kid's instruments here at least 4 times. They are honest, friendly, fast,…read moreknowledgeable, and just all-around good people.

Nice little music shop that rents, repairs, and sells new and used instruments. I was surprised at…read moretheir variety of items, considering they are rather 'off the beaten track'. Plus, their prices are better than some around town. Good customer service and knowledge about products.

Once again, Mr. Castleman came through for us. I totally forgot (my bad) to come back and write a…read moresecond review in march, after he fixed my daughter's cello. What a great job he did! Not only did the major stuff get fixed, but also every nick and scratch was filled, smoothed and removed. The cello looks a lot better now. Also, he saved us some money by working on repairing existing pieces, instead of just replacing the bow. He did advise us on better handling of the bow to avoid future problem, and also that the bow fix could be just a temp thing, and might still fail. That was back at end of March. The bow is still being abused daily here! =) Once again, thanks for the artisan-ship, for the professionalism and for the time you took talking to my daughter and I. We always learn something valuable from you! =)

Mike did a superb job analyzing my tube amp isolating the issue and repairing it. He also serviced…read moreand cleaned the pots. Great job.

From the owner: Description Ghoul Guitars is a small guitar repair and…read moremanufacturing shop located in Post Falls, Idaho. Owned and operated by Michael Webking, Michael apprenticed for years under renowned luthier Jack Pimentel of "JP Guitars" before opening his own business. Services are by appointment only and include... -Guitar repairs -Guitar setups -Hand wound pickups/pickup repair -Electronics install/repair -Effects pedal mods/repair -Amp repair

Our daughter has been taking private piano lessons at Tacoma Music Academy for over 2 years. She…read morehas learned so much and really enjoys practicing and having lessons. Svitlana is a wonderful patient teacher and we highly recommend her.

I wish that I had the luck of having such a great teacher when I studying piano as a child. One can…read moretell immediately that she has had an excellent preparation not only as a pianist, but also as a pedagogue. Ms. Smaga pays attention not only to whether the notes my son plays are correct, but also to how he is playing, and all the other little details of how he approaches the piano, even from the first lesson. She provides him with useful exercises to develop his technique, and treats him like an equal. She is serious, but also fun. We love her.