Restaurant is extremely spacious and clean, with a lot of cool decor. Bar area was about half filled; dining area had no patrons. Dining area had pool tables, and a wall of pinball machines. They had a great variety of music.
We were seated at a high top table for two. Our server came over, did not introduce herself, but we know her name to be "Megan" from our bill. She asked if we wanted anything to drink; we both got water. Before she walked off, I asked if they had any happy hour specials on food & she said that because they were newly open, they were not having specials yet.
When she returned with our waters, we were prepared to order, but she told us that she would be back in a minute. She finally came back to our table, just as I was just about to walk out. Upon returning to our table, her first question was, can I refill your beverage, but then she stuttered mid sentence, and asked if another waitress had taken our order yet.
I said I would like my water refilled, but I would like to order food first, considering I've been sitting here for 10 minutes waiting to order. My husband ordered the bacon cheeseburger with fries, and I ordered the southwest chicken salad. I asked what dressing comes on the salad, and she said a chipotle ranch, and I requested honey mustard. I asked if they had onion rings, and she replied that they didn't, and said that they had fries, tots or chips. I asked if I could order a side of tots. She left for a moment, came back, and asked if I wanted my "hush puppies" out with my food or beforehand. I said, "I didn't order hush puppies. Do you mean tots?" She said "Oh yes, tots". I said I would like them with the rest of the food. She leaves to put the order in, comes back another minute later, and says they don't have any tots. She asked if I wanted something else; I said no. We waited some time for our food.
I grabbed one of my husband's fries immediately, and noted it to be limp and cold. Aside from that, they were fresh cut, and would've been dynamite hot!
He cut off a bite of his cheeseburger for me. The burger was a bit dry, but flavorful and well seasoned. If it wouldn't have been so overcooked, it would've been a pretty decent burger. The bun was nicely toasted, and they used shredded lettuce, instead of leaf lettuce.
My salad. At first glance, the salad was massive. It came with grilled chicken on it, even though the menu advertised it as fried chicken. The waitress did not ask me if I wanted fried or grilled chicken on the salad. They swapped out the chicken without asking me. The honey mustard had good flavor. There were a lot of fresh mushrooms. There were more mushrooms than chicken, and they had a strong earthy flavor. That's always a clear indication that the mushrooms have not been properly washed. The menu stated that the salad came with tomatoes; there wasn't one tomato on the entire salad. There were a few diced onions. What I generally get at most restaurants, are thin slices of red onion; not white onion, and definitely not diced, (like you would put on a hotdog). The black bean and corn, was spread throughout. The ratio of spinach to chicken to onion, black bean and corn, were all off. Massive amounts of raw leaves of spinach and mushrooms, a little grilled chicken, no tomato, and a bit of diced onions, black beans, and corn. What a waste from the kitchen!
While I was piling our dishes, the waitress came over and cleared. She asked if we wanted a refill on our waters, which we replied that we did not, and we assumed that she would come back with our check. We waited, and she finally came back around, then asked if we wanted anything else. Naturally, if we wanted anything else, we would have ordered it when she was clearing the table, and when we turned down a refill on water. Just to make sure there were no misunderstandings again, I was very clear that we just wanted our bill. She brought our check, and I noticed that she charged an extra dollar for my salad. There was also an additional charge, for not paying with cash, which we were not made aware of until after the check came. There is an ATM on the premises, but the fee that the restaurant was charging, was slightly less than what the fee would be for the bank, so we decided to just eat the restaurant fee. Before our waitress came back to swipe our card, the owner Dave, had come over to our table, to ask that how things had went.
I decided to let him know that my salad was not great. He apologized, as our waitress came over to take our card, and asked her to take off the salad from our bill. I didn't get into everything about our meal with him, because he's a busy man, and I'm certain that he got the gist of my concerns.
I appreciated him making his rounds, to do quality control checks. That says a lot about him as a business owner! If he can get his wait staff and kitchen staff to get it together, they have a pretty good chance of being successful. It's a Veteran owned business. read more