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    Bear Valley Roadside

    5.0 (11 reviews)
    Open Open 24 hours

    Services - Bear Valley Roadside

    Junk vehicle removal

    Winch-out service

    Vehicle towing

    Bear Valley Roadside Photos

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    Review Highlights - Bear Valley Roadside

    Even though our trip was delayed by about eight hours, I still got to take my daughter camping thanks to Nathan.

    Mentioned in 3 reviews

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    A-Performance Towing - 4x4 looking good!

    A-Performance Towing

    (165 reviews)

    It's not every day you end up needing three tows in 24 hours, but that was exactly our experience…read moreduring a Thanksgiving trip to Big Bear. After going off-roading in Fawnskin, our car died deep in the woods--truly the middle of nowhere. We called AAA, who sent Kevin from A-Performance Towing, and he arrived quickly. He immediately diagnosed the issue and assured us it wasn't the alternator, as I had suspected. With it being a holiday weekend, only one shop was open, and Kevin recommended we tow it there. He was right--our battery was completely done. An hour later, with a new one installed, we were back on the road. Feeling confident, we went off-roading again... and four hours later, the truck stalled again. AAA dispatched A-Performance Towing once more. We were much farther up the mountain this time, and my signal was so spotty that my location was pinging miles away. The owner, Corey, personally called me, knew the trails well, and still managed to find us. He navigated rough terrain, got us safely out, and provided incredibly helpful insight. It was clear the issue was more serious than a battery. Corey recommended towing to a dealership since no local shop could likely diagnose it over the holiday weekend. He even called the Dodge dealership in Moreno Valley himself to coordinate and make sure we could speak directly with the service manager. The level of professionalism was truly outstanding. This morning, their driver Reyes towed my truck to the dealership and was an absolute pleasure to work with--friendly, professional, and knowledgeable. Most people don't expect exceptional service from towing companies, but A-Performance Towing is in a league of its own. From Kevin to Corey to Reyes, every one of them went above and beyond to take care of us, offering guidance, support, and genuine care when we needed it most. I'm incredibly grateful, and every time I come back up the mountain, I'll make a point to stop by and thank Corey, Reyes, and Kevin personally. Using this company is a no-brainer--truly elite service from start to finish.

    Worst towing company I've ever experienced! Timothy was the most unprofessional tow truck driver!…read moreWhat grown man balls his fist up in approaches a woman who calls her a stupid female dog! Pretty sure he was high or something !

    Phil's Automotive

    Phil's Automotive

    (126 reviews)

    I just had a great experience at Phil's Automotive. My girlfriend and I moved to Big Bear Lake…read morealmost 3 years ago, and Phil's has been working on our three vehicles anytime we've needed repairs. Recently, a check engine light came on in one of our cars. I took it to AutoZone to have a diagnostic check run. They said I needed a new alternator and a few other parts serviced or replaced. I took it to Phil's. They thoroughly checked the car and ran their own diagnostics, and it turns out it wasn't the alternator. This isn't a ridicule ​or slam of the folks at AutoZone. It's just a vote of ​confidence and appreciation, knowing that there's an honest mechanic here in Big Bear Lake; they could've easily taken advantage of us. Needless to say, ​the crew ​at Phil's will be servicing our cars as long as we live in the BBL --

    Too busy to care! Driving up to Big Bear, I got a…read morelow-coolant red alert and noticed a few drips collecting on top of the lower engine shield. I stopped by Phil's on a Friday hoping for a quick visual, but the lady in the front office showed little concern -- just flipped through the appointment book and said the soonest appointment was Wednesday. I understand they were booked and I didn't have an appointment for my emergency. With the courtesy of a quick look they might have told me not to drive at all and to have it towed, or said it could be managed temporarily by topping off and monitoring coolant. Or someone might have looked and said, "we can see it's leaking, but we can't pinpoint without further inspection, but unfortunately we can't do that today." Even that would have been greatly appreciated. (ICYDK: A red alert indicator generally signals a serious or critical fault -- meaning you should pull over immediately and not continue driving until it's resolved.) I ended up going to OC Rovers. They were busy too, but once I popped the hood it took only a moment for their mechanic to see coolant was leaking from the water pump. Phil's could have taken two seconds to do the same, but refused. Complete bummer and very disappointing. As a part-time Big Bear resident, I was hoping to find a go-to shop on the mountain. Other reviews mention Phil's saving the day in emergencies, but that wasn't my experience. On the positive side, their shop did look clean, well organized, and equipped with modern tools.

    Valadez Towing

    Valadez Towing

    (4 reviews)

    Unfortunately, we ran into trouble tonight -- our car broke down in the mountains. We called around…read moreto several towing services in the area, but since it was Sunday, many didn't answer or quoted us ridiculously high prices, even though we only needed to go about 12 miles. Thankfully, a wonderful woman picked up our call, quoted us a very fair $200, and had a tow truck at our location within 30 minutes. From start to finish, the whole process took about an hour and a half -- super fast and very organized. Huge thanks for such quick and reliable service. They truly turned a stressful evening into a smooth experience. Highly recommend!

    I have to say how impressed I am with this towing service!…read moreWe have all been there, we get a flat tire, and in the midst of trying to call a tire shop on a Saturday morning that carries the very specific tires that my car requires, and has the ability to install them plus trying to find a tow truck at the same time to get my car can be tricky! Valadez Towing called me back in less than five minutes and was able to arrange a time to pick up my car which leaves plenty of time to get it to the tire shop for the one installation appointment they have left today. And the prices are so fair and reasonable! I had other companies calling me an hour or hour and a half later, and wanting to charge crazy prices for a tow that's a little less than 5 miles. Not to mention, Melissa, provided excellent service, communicates well, and gave me a nice narrow window time of when to expect the driver! AAA couldn't even guarantee me what time they could get to my car, and the other places that called me back either sounded super shady and could barely speak, or wanted to charge ridiculous prices . So glad I found Melissa , Jose and the Valadez towing company!

    Bear Valley Roadside - towing - Updated May 2026

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