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    Bear Pak N' Ship

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    10 months ago

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    US Post Office

    US Post Office

    (2 reviews)

    Since they have started trying to do everything electronically (with you doing most of what you…read morestill pay them for), the customer service SUCKS. Recently it took my wife and I nearly four months of going back and forth to TWO DIFFERENT Post offices in two different states, doing exactly the same thing repeatedly only to be told we had to go to the post office again and prove who we were, just to get our address changed. Who knows how much mail was lost! By the time we finally got it straightened out, it was time to start over because we were moving back to our home state for a few months. When I tried to renew our post office box, at one time I had more than $260 pending (so not available) on my bank account, and their system was still showing I had to renew my box. I finally gave up and sent a cashier's check certified mail. Still do not know if they got it. Trying to talk to customer service just gets you referred to the electronic system. Time for some CUSTOMER SERVICE.

    Where do I even start? How about with I have been going to this post office for a couple of years…read morenow and they are consistently failing to deliver packages on time, both in AND out of the post office. After holding your mail hostage for more days than they should be because they "are short staffed" (which hurts all of us, but is not our fault) claiming they "haven't gotten to it yet, come back later today or tomorrow" they won't hesitate to give you late slips without including how many days they've held your mail in the back before putting it in your box and marking it as late and then threatening to send it back. After asking them if they counted the days they held our mail in the back before handing out late slips, I was told by the older lady with the longer greyish-white hair that "that isn't our fault, it's federal." Riiight... Only 2-3 people ever working the entire place at a time, they are short staffed ALL THE TIME and the same older lady with the longer greyish-white hair will patronize you every chance she can get instead of owning up to them making 99.9% of the mistakes they constantly make, probably because she is miserable and/or hates her job. They wonder why people like me come in upset all the time, maybe it's because they haven't apologized or even owned up even ONCE for any mistake they've made thus far? That they can't ever seem to do their jobs correctly? It's always US, the customers, who are the idiots! I have had issues NUMEROUS times with them having packages in the back that were delivered for me just sit there until I bring in a tracking number (they are so lazy about that and won't even check unless you bring in a tracking number), I have had the wrong mail put in my box and have had to drive back more than once, I have had mail delivered with no slips put in my box just sit in the back until I ask about it and I have been given keys for the parcel boxes that have no numbers on them matching the key because "they fell off" and when asking the same older lady with the greyish-white hair I've been dealing with to help me, she promptly goes over to the boxes and points at the numbers like I'm an idiot telling me "Here are the numbers, ma'am, right here." Are you kidding me??? Of course I've done this before, but the box I was looking for had no numbers along with at least a handful of other boxes that were numberless because the place is shit and they had fallen off and I guess she had mistaken me as a mind-reader. She tried to make it out like I'm the idiot, like I've never picked up mail with a key before in the 2 years I've been renting a box and should have known the top box was #25 when none of the boxes are in order and just all randomly numbered. If I could insert an eyeroll here, I would. There is always something they have to do first before they can help you, too! "If you'll just wait a second, I have to help this person who was behind you first" or "If you could just stand over here a second, I'll get to you in a second, I have to do this first." Pink slips left have no names on them for people staying at RV parks. They check the "delivered" box when packages remain sitting at the post office and they don't even try to deliver them half the time, this has happened too many times to count so far and I expect it will happen again. They pick and choose what gets delivered and what gets sent back. Was told by an employee I AM THE ONE responsible to come to the counter and ask if I am expecting anything, which isn't the way it is supposed to be. Long review short, I highly suggest not wasting time at this place unless you want to be disappointed to death. Even after letting the Postmaster know what's up, she has failed to do anything about anything. I'm very close to renting a box over 1+ hour away instead of 2 minutes down the street because of how incompetent people are at their jobs here. Run away as fast as you can unless you're dropping off a letter, you'll thank me later. Don't even think about using this post office during Christmas, either unless you want to lose precious time.

    Bear Pak N' Ship - shipping_centers - Updated May 2026

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