Tracking said i received 4 ( four) items/ packages yesterday 18 November 2025 ALL from different…read morecompanies/ providers and not a single one was received, to make matters c worse we have a lock box and much needed medication was supposed to be received, isn't this illegal??? WTF

I use this place frequently. The people and service are awesome. So convenient and I'm in and out…read morein a matter of minutes.

Excellent Customer Service Had to come in twice (my fault)…read moreand store manager and the young lady at customer service saved my day !! Thank you so much !!

I moved into the apartments behind this business some months ago. Shortly thereafter, when I…read moreordered things online, I noticed that I could pick them up as an access point here. My apartments are often inaccessible due to others locking our entry door during the day, and I sometimes worry about things getting stolen. This takes care of both of those issues. Perfect. Imagine my surprise to have the cherry on top of cheery, lovely service every.single.time. I come in (which is fairly frequently). The business appears to be family owned, and they've got a litany of other services I wouldn't hesitate to ask for, if needed. Whenever I have a package to pickup, it's always quick, efficient, and with a smile- what more could you ask for? I'll be sad to move in a few short months, but I've appreciated these folks alot in the time I've been able to use them. Fair pricing, wonderful people. Thank you!

I feel like they swindle people by not explaining the situation. Paid for something that was…read moresupposed to be delivered on sat ( two day delivery, mailed out on Thursday) when i specifically indicated it needs to be delivered 2 days... we checked and cheapest was FedEx. We did have weather delay which i understand we can't do nothing about mother nature but package kept getting delayed. Still not delivered on Tuesday even though package was at the destination. The person at the other end had to go to the local center and they explained it was not sent as 2 day delivery. Called the mail center and they are explained it indicates it is a 2 day delivery but when they get delivered is fed ex issue, not theirs and i did not pay for 2 day delivery. That was never explained...I thought I was getting a good deal but apparently I was swindled... won't be using them.... should be honest with people.

The nicest people ever. Very helpful, fair pricing, and…read morequick service. We've used them twice in the past month, both times with the same experience.

They usually do a good job, but I was expecting a package, and I hadn't received notice that it it…read morehad arrived. I was quite disappointed to learn that it arrived 4 working days ago. That's almost a week!! upon physically going to PakMail to ask about the situation, I was told that it didn't get scanned in. Aren't there checks in place so this doesn't happen? Apparently not. Multiple times the employee there told me how much mail they receive on a daily basis. Like I care!!!! If they can't handle the volume of mailthat they're receiving, maybe they shouldn't accept new customers.

Friendly, efficient service. Provides a much needed outlet for variously shipping avenues not…read moreoffered by USPS.

do not just drop of your pre-labeled shipments trusting they will get them scanned.. get them…read morescanned in front of you! they never scanned or shipped off two of my expensive paintings that were pre-labeled. made up a lot of excuses for these pieces being missing, but none were proven..

They were great! The entrance was kinda tricky to find, but the customer service was above…read moreexpectations and I thoroughly enjoyed my experience shipping with Navis.

Outstanding customer service! I had a large box that needed to be shipped from Colorado Springs to…read moreIndiana. The initial quote was high, in fact more than the original purchase. The agent said "let me see what I can do with a possible 3rd party". It took a few minutes to finalize but wow what a difference! Thanks team. A very happy customer!