Staff was not necessarily rude, but the younger staff definitely did not want to be there and seemed disinterested in everything, including talking. My rentals and my son's rentals were absolutely horrible although we got there a little later so we got stuck with some really old skates. None-the-less the staff handed me skates two times with broken laces that couldn't even reach to the top of the skate. Then they looked annoyed when I asked to exchange the skates for some that weren't broken. That is actually serious. Skaters can easily break their ankles if the skates are too loose. If I was a less experienced skater I may not have bothered the staff the second time because I wouldn't have wanted to receive another wave of attitude. The rink was also crowded with a lot of inexperienced skaters. Many seemed like first-time skaters. This also can be dangerous when a majority of the skaters are unsteady and don't know how to follow the rink rules. This of course is not the rink's fault, but probably something to think about if you are doing any outdoor activities during the pandemic as the pandemic has awakened the novice outdoors-person or sports-person in all of us. Over all the rink is ok and the music was ok. Nothing to write home about when I went that day. I can imagine that it's very pretty when snow is around or during the evening, but for me maybe not worth the drive for the rink itself. However, if you plan to do some family activities, like hiking, and plan to add ice skating to your itinerary then I recommend! read more