Best customer service, fair prices and straight forward unlike other shops. If you need ac fixing I…read morewould highly recommend taking it to this shop

I made an appointment to have my A/C looked at. I made the appointment for 11am the next day. I…read morearrived at 10:55 on the hottest day of the year. It is already over 100 degrees. The gate is closed. I call the number and she says "I will send Jesse right out" I wait till 11:05 in 100 degree heat. I call back and Jesse answers. "Yeah, I'm running late from picking up parts, I won't be there for 45 minutes, but you can just leave the car." The area is not the best, I am not dropping my car off with someone I've never had face to face contact, and leaving my keys in a key drop. So...my question...why didn't they call me initially to reschedule? Once I was there were they going to call me and let me know what was going on? Was he just going to have me wait 45 minutes in 100+ degree heat? Update: I wish I had dug a little deeper on Yelp before making an appointment. Upon the comment left by the owner below I am glad that I didn't leave my car. It seems you get one of two experiences, either he is absolutely amazing or he has zero respect and then writes belligerent responses to truthful reviews. I do not think I am the only person with an A/C issue, but when I make an appointment I expect courtesy.

In all my years (76) have never been treated so well and everyone was very polite and…read moreknowledgeable. My a/c went out . Was a big price. They checked out my complete system , as well new freon, even though that wasn't a problem. They explained to me everything that they went through and found a small little problem with one of the hoses that was leaking. It needed a little cleaning and a little tender Care my cars sound like 20 some odd years old and the price was just surprise me so much because it wasn't as much as I thought it was probably half of what I thought it was gonna be. the road with air-conditioning working perfectly well and money left in my pocket. a great group of guys. They know what they're doing. Take your car there. It's better than the dealer or anyone else.

They did a great job on my wife's car that had an AC issue. I had suspected the ac compressor after…read morethings I've done to try and fix the issue but after they did some tests they found the car had a refrigerant leak and the compressor was also had as I had suspected. They quickly got the car done and we had it back next morning. They gave me a good price on the repair. I'll definitely use them again.

Not sure if they even checked my car they quoted me for something my car didn't need ended up being…read moresomething completely different and cheaper thankfully and this is not there name anymore

Came in with what I thought was an emergency on a drive from LA to Sacramento. They were very…read morereceptive and knowledgeable. They tested my truck right away and found it was something minor. Seemed like good people.

This shop was able to diagnose my issue which was a failed high pressure fuel pump on my gmc…read morepickup. They got the parts and had it replaced the next day. Quick work for the complexity of the task. I did check call around for pricing and they were comparable to the other shops I called. Only difference was they fit me in immediately versus other shops saying a week or two out. Also I the customer service was very good and friendly. They kept me updated throughout the process.

Always friendly and polite Sign says amenities are a bathroom and a mechanic. Sign could be…read moreupdated to read a hell of group of mechanics. Value is all up to the eyes of the beholder. You trust your ride to get you from point a to point b why not trust your mechanic to help you get there safe n sound in a reliable vehicle!

I have nothing good to say about this automotive repair shop. I drove to it, Friday afternoon, a…read moreweek ago, to inquire about doing a 100,000 mile maintenance on my GMC 2016 pick up--showing Joe a list with items recommended. Joe, the owner, told me that they could, but if I could call on Monday morning to make an apt, which I did. We agreed on Thursday as the day to work on it. I took it over at 6:45 am and left him the keys. At 4:15 pm, I called to see what time I should pick it up. Joe had already left. The man I was speaking too did not initially know what I was talking about and then told me that no one had worked on my pickup. I called at 6:15 am the next morning, last Friday to request to get my keys as I already had plans to go out of town. Picking up the keys, Joe then told me that they did not do the type of maintenance listed on the sheet. What poor customer service.

I was a mechanic for many years when I was younger, although now that I'm in my Medicare years, I…read moredon't do much wrenching, so I know a thing or two about it, and I know when a shop is "blowing smoke." Joe the owner is as honest as the day is long, I have complete trust in him. He has always done right by me.

Great mechanics and very honest!! They worked on two of our vehicles and the cost was far better…read morethan The dealerships cost! Amazing work

Great people. Awesome service. They work on all my cars. Satisfaction always guaranteed.read more

These fine gentlemen at River Auto took care of me. My radiator suffered a major crack and my car…read morewas overheating. I pulled into their lot with no phone call or warning. Despite already working on a full garage they were able to diagnose and give me an estimate quickly. They ordered a radiator that day and it was in there within the hour. As soon as I give the green light they immediately go to work. I got same day service at an amazing price and quality honest work. I will 1000% be coming back to River with my cars, and I absolutely recommend them to anyone in the area as someone's who's dealt with a lot of different shops these guys set themselves apart for real.

Staff is very helpful and caring. Pricing is reasonable and fair. I would recommend to anyone in…read morethe Bakersfield area looking for a reliable auto repair shop. I will be coming here for any other services. They gained a new loyal customer!

A family run business. Great customer service and competitive pricing! Complete automotive service…read moreavailable!

Very Honest and Reputable Business. Definitely would recommend them for the tough repairs and…read moreservice price .