Brad is a outstanding person. had a few hiccups but they got it right. I would highly recommend…read morethem.

Our experience with Kool Breeze has been disappointing. When we received our quote, we explained to…read moreone of the owners, Scott, that we needed something durable (as we have dogs that rough house and don't pay attention to where they are going) - and the option we went with was under his recommendation. He failed to disclose that the posts for the patio cover are made out of aluminum (super easy to dent) & he also failed to disclose that the entrance to the gutter is about 1.5" wide with sharp metal on both edges (making it impossible to clean out). Within 4 days of having the patio cover, our dog pushed our other dog into one of the aluminum posts and it was immediately dented. When we called Kool Breeze about it, they weren't empathetic about failing to disclose the aluminum exterior and said we'd have to pay for it to be fixed or replaced (which doesn't make sense to do, just so it might be dented again). When fall arrived we noticed that the entrance to the gutter was impossible and this spring my husband tried to spray it out with a leaf blower & hose, but couldn't get even half of what was there because the entrance is so small. He then had to use his fingers to reach down and pull bit by bit out and in doing so sliced his hand several times on the sharp metal. When we called today (3/13/23) the owner, Adam, admitted that the gutter is a design flaw that they've been working on fixing for over 20 years. He didn't offer any solution on being able to clean them out, other than buying a pressure washer and cleaning it once a month minimum. He didn't apologize about failing to disclose this design flaw, he offered no solutions (my husband suggested a screen over the entrance so leaves can't get in and he said no), and he didn't apologize about it slicing up his hand in several areas. We spent just under $9,000 for this patio cover and I can tell you if we had known about the aluminum posts or the small gutter entrance, we would have never gave them our business.

Kris installed new railings to our front porch and newly done stairs. He did a fantastic job. Looks…read moregreat! And he cleaned up after. We are very satisfied.

These guys were great. Quick to respond, great communication throughout the project, and a good…read moreprice. We just needed a basic handrail installed on our front steps. They came to the house, gave us a quote quickly, set a date for a few days later, and installed it in a couple hours. Looks great and is very sturdy. They cleaned up after themselves completely. Their price was lower than another company's minimum, which was very nice. Will definitely consider them for any other projects we need in the future.

From the owner: From decks, sheds and patios to arbors, awnings and gazebos, R&D Builders are a locally owned and…read moreoperated company, specializing in building quality outdoor living products. From the smallest repairs to complete custom designed decks, we have the experience, knowledge and passion it takes to care for your project needs. With nearly 20 years of happy customers to back us up, we'll go above and beyond to prove we're the right choice. Randy or Logan can give you an estimate on your next project today with an over the phone consultation or schedule an in person meeting at no charge.

Spoke to Blake and he dispatched Chris who came out to the house and asked a few questions about…read morethe problem we were having with our fridge. He knew exactly what the problem was and went to work. In less than 45 minutes he had it fixed. No parts just labor. Kudos to Chris for his skills and knowledge sharing. A pleasant experience with Appliance EMT from start to finish. We will recommend them to others. Bob P.

I called and spoke to Blake explained my problem with my gas range. He gave me some suggestions to…read moretry. His suggestions worked and I did not need him to come and do a service. I really appreciated his honesty and helping me on the phone. He could've come over charged me a service fee. I definitely will call if I have any other issues.