The Price of doing business with Blaze's!…read more I recently had a highly disappointing experience with Blaze's Automotive, and I feel compelled to share my negative encounter with others. In February, I entrusted them with repairing a problem that had been caused by Take 5 oil change. Unfortunately, my interaction with Blaze's Automotive quickly turned into a frustrating ordeal. Upon inspection of my truck, Blaze's Automotive informed me that additional repairs were needed, including the replacement of both valve cover gaskets, spark plugs, coil packs, and fixing a broken off dip stick. The estimated cost for these repairs amounted to a staggering $2,232.18, as indicated in the attached invoice. It's worth mentioning that Take 5 was also responsible for a portion of the repairs. However, my dissatisfaction truly escalated after I relocated to Colorado Springs, a mere 15 days later. Suddenly, my truck started leaking oil, causing significant concern and inconvenience. Naturally, I contacted Blaze's Automotive to address the issue, hoping for a resolution. I spoke with Caroline, a representative of the company, who instructed me to schedule an appointment and bring the truck back to their facility. However, I explained to Caroline that I had already moved and returning to Amarillo was not feasible for me. Despite my predicament, she callously dismissed my concerns, informing me that there was nothing they could do to assist me. Understandably, I requested to speak directly with Blaze, the owner, as I believed that he would take responsibility for the situation and provide a more satisfactory solution. To my astonishment, Caroline, rather than empathizing with my situation, stubbornly insisted that Blaze would only offer me the same unsatisfactory response. This response demonstrated a complete lack of concern for my predicament and a clear unwillingness to rectify the situation. I thought in the process of repairing the valve cover gasket, the mechanic twisted or somehow pinched the drivers side, this was the side with the leak. However, when a friend and myself pulled the cover off, I was horrified to learn that they had cracked the valve cover and made attempts to repair it unbeknownst to me. They never mentioned this mistake, only attempted to cover it up. The overall experience I had with Blaze's Automotive was highly disappointing and frustrating. Not only did they fail to fix the issue properly the first time, but their subsequent lack of accountability, poor customer service and lack of business ethics left me stranded with a leaking truck, unable to get this corrected until I was able to do it myself. If you're looking for a reputable mechanic shop, I strongly advise potential customers to reconsider entrusting their vehicles to Blaze's Automotive. Their inability to take responsibility for their mistakes and their dismissive attitude towards customer concerns make it clear that they prioritize their own convenience over the well-being and satisfaction of their customers.

These guys know their trade. outstanding diagnosis skills, great work at a good pace and as fair a…read moreprice as you will find. 10/10

I wish I could give 10 stars! My situation was that I drove my 2007 BMW 335i turbo into a large…read morepuddle and sucked water into the engine during some flash flooding. It damaged the engine and intercooler beyond repair after they tried drying things out, putting in new spark plugs, etc. Rather than total my vehicle, I elected to get a new engine and intercooler. Both Donna and Dalton are TOP notch! The folks there are both friendly and knowledgable. They kept me informed all along the way and the work they did was perfect. I even got a 12mo/12K mile warranty on my new engine. She started right up and purrs like a kitten. I'm so pleased with this place I'll def bring her back any time I need work. Oh and I would like to add that I live 6.5 hours away in New Mexico. I was just visiting Amarillo. But I trust this place more than I trust any place where I actually live.

We stopped today on our cross country road trip with air conditioner problems in our car. Aardvark…read moreAutomotive got us in and out in less than an hour, even though we were a walk-in with no appointment. Incredibly friendly, helpful people. Completely saved our trip from disaster. Can't recommend this business highly enough.

On my way to Dallas, TX, I stopped at Scotties Transmission because of a warning on my Cadillac'…read moredashboard regarding transmission temperature too hot. The team was incredible knowledgeable and walked me through exactly what needed to be fixed. i highly recommend this place. They are very honest.

We were traveling home from our ski trip and thankful that our truck got us to Amarillo. We called…read moreevery shop in town and picked Scottie's due to the honest conversations and great customer service. They even towed our truck for us after we had mistakenly taken our keys with us home. We overnighted them to the shop and they took care of the rest. They had our truck ready in 24 hours. Art and his staff were great!

I had a leak from a hose. Cornelsen's fixed it quickly and used better than original part. Metal…read morenot plastic. The price was much less than expected. The next day I got a call. They had over charged me by $26. I've never heard of such an honest auto repair shop. I'm so thankful to our Lord for leading me to them. They also fixed a broken wire for me last summer. They do excellent work.

Brought my 1983 T-type Regal here and car wouldn't idle correctly. Was told rebuilding a turbo was…read moreeasy and they had 100 years experience combined. Charged over $800 dollars and decided they didn't want to work on it anymore so I basically got it back in same condition I brought it in. Very disappointing!

January of 2024 I went in to have my tires aligned because the inside of both tires were wearing…read moredown faster than the rest of the tire. After getting my alignment I noticed that my vehicle started pulling to the right now. Here it is now a year and a half later and the right side of my two front tires have worn down more than the rest of the tires. Which means that when they did my alignment they did not do a very well job at it. As for everything else they do there, I can't really speak for it that is the reason why I gave two stars. For more information, the pulling to the right started within a week of after I got my alignment done by them. I didn't want to go in and deal with them about it because I was afraid of any type of an headache I would end up having to deal with afterwards.

I've been going to this mechanic shop for over a decade. I've trusted him with all mine and my…read morefamily's vehicles. Quality work at respectable prices.

On my way though Amarillo on a Sunday my starter failed. With a full SUV of gear and kids in tow…read more I was able to get ahold of Randy and diagnosed the issue remotely. Was finally able to get it started but didn't want to try and drive home 6 hours without shutting off the vehicle. So took it to the shop. Within 3 hours of my initial call i was back on the road with a new starter. It saved my week. Great work, fast, at a fair price. Thanks Randy and John's Auto Repair.

Super nice guys. They were able to squeeze us in to fix our AC while traveling through. Quick…read more Bring cash or there's an ATM at the gas station across the street.

Been a Shorty's customer for years and don't plan to change! Over the years they have done work on…read moremy personal vehicles & my company trucks. Always top notch, knowledgeable & professional. I appreciate having a trustworthy company to rely on. I have zero hesitation recommending Shorty's to anyone. Thanks again for taking care of us!

These guys rock. They were fast, friendly, and honest. I was stranded here by a broken Rv. They…read moregave me an estimated time to fix the problem and beat that time by a week! And this is on an old special order situation.

Run! Run fast, run long, run hard! My experience is one of the most blatant displays of…read moreincompetence I have ever seen! Their assignment was to pull the motor, replace motor mounts and repair an oil leak. This was on an older 12v dodge which is about as simple as it gets and these guys can't seem to pull it off. They only performed half the work and Jeff is okay with it. He no longer mechanics much himself anymore but more importantly is hiring employees that are apparently not qualified to do much more than oil/filter changes! I was also told multiple time that they didn't care for working on much of anything unless it was a ford. I should've taken the hint the first few times I was told that! Here is a short list of the laziness (1. (Still can't believe this one!) NOTHING COVERING INTAKE AND TURBO! JUST WIDE OPEN!!!!!!!!! Did not re-install and tighten the bellhousing bolts (one tight), the starter (laying in the bed of the truck), fuel linkage, transfer case linkage, exhaust from turbo, bought new poly bushings for motor mounts, they didn't install them, just used the worn one AFTER BEING INFORMED OF PARTS MULTIPLE TIMES!! My standards aren't that high but when you can't make a call and say hey man, were here, you wanna replace this? You are NOT a decent mechanic! Period! Jeff and his crew will cost you more money in the end, just find a real mechanic shop with an owner that will stand behind his AND his hired-hands work without acting like he just woke up from a nap when you ask questions. This is supposedly a reputable company around here, but as you can see, halfassery can be found in some of the most unexpected places!

Jeff Durbin is absolutely honest, dependable and affordable for all vehicle repairs!! Very…read moreprofessional man....