A Publix is a Publix is a Publix, which is why they are generally excellent grocery stores. Publix…read morethy name is consistency! Their products, service, organization, & cleanliness are standard across the board. This location; however, is on the small side, which is strange since it serves the quickly growing area of New Tampa (not far from the Pasco County line).
Management here could do better to be more visible. Of the many Publix stores I frequent over two counties, thus far this one's management & employees have been the least visible & friendly. HOWEVER, the middle-aged gentleman cleaning carts & greeting patrons as they enter the store is WONDERFUL! Thank you, management, for hiring him & blessing us w/ him. Regardless of my mood, he makes me smile each time we converse:)
There is a pharmacy here, curbside pickup, & even a catering area (table & chairs) for meetings w/ a knowledgeable staffer. I've never seen an in-store catering area at any other Publix-- it's perfect for party-planning, Christenings, graduations, birthday celebrations, weddings, baby showers, etc. Also available at this store are the dreadful job-costing self checkouts for customer convenience.
All Publix stores change their Weekly Specials on Wednesdays. And each has in place a policy for customers to receive any wrong-priced (incorrectly scanned) item for free-- limit one per item type. Online ordering for store pickup is quick & easy.
The bakery staff here, and at all Publix locations, will special order items. If they won't, contact corporate for a revision. (I was denied certain varities of no sugar added pies at certain locations until I sent an email; corporate was always quick to respond & assist-- an impressive Florida company!)
The store is bright & clean. Parking is ok; it's a smallish, very busy lot due to all the successful enterprises located within this same New Tampa Center plaza. They include a very active McDonald's in eye shot, the Minerva Indian restaurant, Coast Dental, H & R Block, Caldwell Bankers, GNC, & others.