never open! don't state you are open on the web if you aren't going to open. Several people showed up and said this business is rarely open! Don't waste your time!! read more

I also went to this store, drove 45 minutes and they were not open during the hours they are supposed to be open. Also no one answers the phone. Don't bother to go. read more

The store isn't open even though the sign says open and the store hours say open. I spent an hour getting here. Don't waste your time like I did read more

This is the second time I have gone there and it is not open even though the sign on the door says open 12-5. Owner always seems extremely overwhelmed and disorganized. Telephone number just rings and rings and then says enter your access code. There isn't even a voice mail recording so you cannot leave a message or call to make sure she is there. No answer. VERY UNPROFESSIONAL1 read more

BEAD IT? More like BEAT IT, Kid! Whatever you think you need from this store, trust me, you don't. Nothing is worth putting up with the in store experience. Saw plastic earrings in there for $148. Zero customer service, intentionally avoided looking or talking to us it's like they wanted us to leave the store. I think I'm starting to understand why there is a liquor store right next to it as the asinine operation might drive one to drink. LOL #Convenientlocation I've been in my fair share of over-priced, old women serviced boutiques in Naples and there's Plenty of things you could get at Claire's for $5 or better yet Hobby Lobby. It's as bad as the reviews say. I had no qualms with the actual jewelry stuffs other than their delusional pricing. Things were mediocrely displayed and the store is bigger than it looks on the outside. I didn't see a bathroom or a single person who belonged in customer service in there read more

Bead It - Kinda pretty?But no way I'm buying this overpriced hunk of floral foam.I literally took this pic just to legitimize this review - Art Supplies Near Me - Naples, Florida

Not very helpful. Wants people to come back every other day to see if she has new beads in found on her travels. I was looking for a specific colour and asked her to call me if she had found it. She told me twice in a rather irritated voice that I have to come back to check her new finds. Will not go back. read more

Does a great job repairing jewelry, and has fair and reasonable prices. Open in afternoons.

Absolute disaster. Service like you are annoying them. I took the hint and left. I'll be back when hell freezes over.

Went in there to purchase some beads. They were somewhat pricey, but naturally I put that down to the current inflation. Atmosphere was depressing since I was the only one in there and the owner was mostly in the back talking in the phone, although she DID offer to help if I had any questions. read more

Rude doesn't begin to describe the woman who waited on me. Perhaps she is ill and unable to temper her behavior. I liked the store but I won't be going back. read more

Website says open. Went to store at 11am and it had a sign on the door saying hours were 12 to 5. Went back at 1 and it was closed. Called phone number and no answer. I understand that we are in a pandemic but it is really bad customer service to NOT update your hours on your website or answer your phone. Gave it 1 star in order to write a review. Should be NO STARS!!! read more

What a pretentious little shop this was. To begin, there was a sign on the door that indicated masks needed to be worn even if one was vaccinated. I went to put on my mask when I saw that the owner of the shop was not wearing a mask herself. Really? The jewelry pieces that were already made up and displayed were really quite beautiful, but I went in for beading supplies and I found the selection too sparse and boutique-y for me. I looked around for fewer than five minutes, and was not acknowledged by the shopkeeper who was busy with another customer. A simple hello would've been nice. I determined that this store was really more geared to finished artisan pieces than it was for supplies to make artisan pieces and left. read more

I am visiting from out of town and love to check out bead stores. This place is more like a jewelry store with a few beads to sell. The owner did not acknowledge our existence. When I asked if some of the pieces were estate pieces I was spoken to in the most rude tone of voice. I will never step foot back in this store! read more

The owner is a true "artist". I went w/my 95 year old mother to have many pieces of fine jewelry reset & fixed. She took her time with us, made many great suggestions. When the work was completed everything was beautiful - the finished pieces were better than I could have imagined. The pricing was so low. I was amazed. I could never have found a place to do the work the owner did for us at this price in the Northeast. Our thanks and appreciation!! read more

I brought jewelry here to be fixed and redone and not only was it done incorrectly, it was expensive and she refused to fixx beer errors. They also have a terrible way of organizing things so if you lose your ticket you have to listen to thIs woman's rambling speech aboUt their organizational system that clearly doesn't work. On top of all that, this woman is the most infuriating person to communicate with. I wish I looked at the reviews before going here. read more

I don't think I have ever met someone so rude! I'm talking about the woman who was there the three times I went in. (Side note: my necklace is repaired now and I won't be going back.) Any question you ask she has a defensive answer or a condescending tone like it was a dumb question or how dare you ask that, Example: there's this blue stone my girlfriend likes and I know it comes from a certain country... Instead of naming a few popular blue stones, her answer is do you know how many blue stones there are. When I found out it was larimar she said they're over there and waved her hand. I asked to see something and she let out an exasperating breath! When I went to pick up my necklace (with my repair slip!), she apologized that the safe accidentally locked and can't be opened until 2. Well I asked my boyfriend to get it on his way home from work , and he was berated for not having the repair slip. He was told the necklace can't be located without it. That's funny because she told me they were alphabetical and didn't need the slip when I handed it to her. I think she thrives on being unpleasant. Anyone who has been there knows exactly what I am talking about. There are some beautiful pieces and stones and beads in her shop I have to say but she still gets half a star from me. There's no excuse for her rotten demeanor. read more

Knowledgeable, helpful and friendly staff. Very unique jewelry and designs. Fun environment and a lot to look at!

I have utilized her services a number of times. I enjoy her business like behavior. She does not try to sell me goods or services I do not need. As a matter of fact, she made sure to provide me with what I needed even if I did not know I needed the service. Her prices are fair and her service charge honest. If you want someone to be your buddy, she may not be your type of person. If you want someone to sell you quality stones, jewelry, or service, I highly recommend Bead It. read more

The store is well decorated and looks as though you've been whisked away into another pretty & serene world. Then if you're greeted at all which I wasn't until I was there for ten minutes and until I sought out attention (there was only one other person in the store) you realize the woman, I'm not sure if she owns it, is the rudest most unhelpful heathen I've ever encountered. She was condescending and unhelpful and quite honestly I'd use the deaded "c" word I hate so much to describe her, she 100% earned it. I'm now convinced this seemingly lovely place is the devils den run by some creature spawned by satan himself. Plus the air is perfumed so heavily with toxic chemical air freshener, I probably lost a month of my life in the fifteen minutes I spent in the store. The questions I asked in the store (which I didn't get answers to) were for my husband who makes glass beads with his torch. When I saw my husband I told him I went in the bead store to buy him a gift but the lady was a giant "C." To which he said, "I KNOW!!!" "I went in there once and she was extremely rude to me also." Steer clear. If you want to be treated poorly do it somewhere the air won't shorten your life. read more

This was my first and last time in this store. The lady behind the counter was very unkind and rude!!! I was looking for special beads for bracelet for my granddaughter and she told me I could go to a craft store. I strongly recommend never stepping foot in this business! read more

I attended a jewelry night there for Verona Walk. If you have 4-7 friends, the owner will host such an evening--just call her up to arrange it.. You only pay for what you create. The female owner was wonderful and very helpful. She put out a feast for her guests, and she seemed very knowledgeable about stones. I thought the prices were reasonable--given the quality of stones used. A bracelet with high quality stones (pearls, abalone, Murano glass) could run anywhere from $50 to $80, a necklace from $80-140. This cost did not seem unreasonable--given that I paid those prices in Italy for bracelets I purchased. And it was so much fun to be creative. Even if you have no artistic talent, she will help you to create something beautiful. But it's easy to become inspired--since so much beautiful jewelry is on display, all of it the owner's creations. Instead of finding the ambiance "demonic," I found it to be pretty and serene as Danielle referenced. I am surprised that Linda's problems were not resolved, however. I hope Linda will try once more because the woman I met was very helpful. read more

The Bead It store in Naples is NOT Better Business Bureau accredited. This should tell you something...and helps explain the negative reviews below. They have had a gold ring for repair for OVER two months now. Their phone is not working. I have tried multiple times to call. Still not going through. I have tried to go to the store during their posted hours, and the woman is NOT there. The Bead It store is inexplicably closed. This is NOT the way to run a business and build trust with your customers. read more

I was very excited to discover a bead store about 5 minutes from my house but what a disappointment it turned out to be. Unless you are looking for gemstones or pearls there wasn't much else to choose from...not a seed bead in sight. The first strand of gemstones that caught my eye had a hefty $125 price tag, the next couple I looked at didn't have a price tag. That's really all I looked at, the heavy perfumey smell was too much to handle. I think what really headed me toward the door was the snooty woman behind the counter though. When I walked in she seemed to size me up and I must have been found lacking...she didn't look at me again. Another woman walked in just as I made up my mind to leave, I could see the smell bothered her too. She walked out right after I did. It's a shame but I guess I will continue to order beads and supplies online. I won't step foot in that store again. read more

Can not believe this place is still in business, I use the term business lightly. Have tried to go there because of close proximity to my house. Many many times, such as today, I go there and the place is completely dark at 11:30 am. No answer or message when you call. On the rare occasion that I have left things to be done, took longer than promise time. The excuses are laughable and the husband is worse. read more

I stopped in to pick out a present for my wife. The store was highly recommended to me by a good friend. Do not think I was halfway in the front door before i was greeted with a smile & a hello. I explained to the nice saleslady what I was shopping for & she gave me a lot of great recommendations. All the prices seem very reasonable and the selection was vast. I picked out a pair of earrings. Could not believe the low price I paid. I am sure it would have been three or four times more if I had gone to a mall store. Parking was a breeze-almost at the front door-and as it was raining that was great. I plan on doing a lot more shopping here & highly recommend it to everyone. read more

Don't ever go to bead it for a watch battery. I took my MOVADO watch in for a battery. She gave me the watch back with the gold dot at ten after instead of twelve o'clock. She insisted that is where it goes. She's crazy or she is just losing it. She is not a jeweler! Her husband is the excellent jeweler but he is no where to be found for years. She looks like Betty Davis in what ever happened to baby Jane. I had to send my watch to MOVADO professional jewelers in New Jersey. Well that five dollar battery cost me THREE HUNDRED TWENTY FOUR dollars. The waterproof watch was destroyed. I know that my watch is not a Rolex but it was like new and had a special meaning to me. Years ago she also broke an inexpensive watch but I didn't learn until it cost me alot to repair. Please save yourself from heart break. Don't go there read more

I brought a swarski crystal ankle bracelet in and when I picked it up two days later, the owner had switched my bracelet to smaller crystals. She said this is what you brought in, I said no I didn't, they were larger and much nicer (I had purchased my bracelet from a reputable place) and it was beautiful, she gave me this small bracelet, which was too large for my ankle.. I was so angry, but it was her word against me.. She is a liar and a thief!!! Don't go there.. I and my friends will never go there again!!! You will lose business you thief!!! read more

If you find something you like, purchase it and take it home that day you will do fine with this store. However, my experience was terrible when I needed sizing of a ring purchased at the store, it was promised in 1 week and it took 2 months. I experienced the worst customer service ever when my husband purchased a bracelet for me for Christmas 2015 and was told a matching necklace would be no problem to make if we would wait until January. Well a year later and too many unpleasant conversations to count with Betty, the store owner, and the necklace was still not made. My husband and I both felt like we were putting her out every time we called or stopped in to ask about it. She repeatedly would say check back in 2 weeks, 2 months, and then when we did she was condescending and rude. Quite honestly it was the most awful experience I have ever encountered with a sales person / store owner. read more

I strongly recommend that if you're interested in visiting this store, you visit before reading these awful reviews from some people. I've visited this store three times now and had a very pleasant experience each time. The owner friendly greeted me, the store smelled nice and the music was relaxing. The woman (owner I believe) was very kind and knowledgable about gems and minerals. It's lit up very nicely, so visibility is great inside and their prices are reasonable. read more

This store is very pretty and has some pretty beads for sale but the jewelry is pricey. I called the female owner of the store after I made a purchase and was told that I was wrong about the contents in her merchandise. My problem was not a large one nor an expensive one it was that one of the earrings made my ear itch and fester. I told her about my ear begged to differ with her and she would hear none of that because she said they don't deal in that quality of goods. Well I know better as I'm nursing my earlobe back to normal. There was really no reason for her to be as Curt and definite as she was on the phone when I am the customer and Am having the problem from something purchased from her store. With her attitude there is no need for me to ever go back to her store again. It's a pity since I am a jewelry maker and would have enjoyed shopping there but I will look elsewhere for what I need and I suggest you do the same! read more