The entire experience was professional from start to finish. Terrance was extremely profession and…read morekind. He represented your business with dignity. I enjoyed the ride and the chat and tips about the city.

Chris was on time very helpful Great conversation…read more Hope to see him on another trip Very helpful with my luggage

We had an unexpected issue come up with Orange Coast and they went above and beyond to make the…read moresituation right for our group. We appreciate their wonderful customer service and generosity in the situation. We will use them again in the future. Thank you!

I booked Orange Coast overnight for a celebrity client who had several stops. Initial booking…read moreprocess was smooth, but the night of the service was a disaster. This is what our celebrity client's team reported: - Upon pickup, the car was messy with trash inside and 3 unlatched children's car seats thrown across the 2nd row - The driver notified our talent that it was their first time driving and they "got the job from a friend." When one of my team members entered the car after meeting up with the client these were her firsthand observations: - Malfunctioning sliding door and driver failed to exit the vehicle immediately to open it. - Empty water bottles on the floor causing a fall hazard; my co-worker slipped on one when entering the vehicle. - Empty cans in the back seat pockets. - Children's car seats discarded in 2nd row (no one in our party had children and car seats were NOT requested for this ride). - A bad odor in the car. - They were dropped off at the wrong location even though the driver was notified 3x of the drop-off location. Since it was the airport and we were on a tight timeline, our celebrity client had to walk for approx 10 minutes to the actual drop-off location. - When we tried to exit the vehicle the door got jammed and left us stuck inside until our celebrity client and the driver were able to force it open. - We asked the driver to please be ready at the pickup location by a certain time and we still had to wait 5 minutes outside for him in an unsafe location to arrive. I want to give credit to Greg -- who I called as soon as I was informed of the horrible first leg of the trip (around midnight, since it was an overnight service). He was mortified and apologetic and did everything he could to rectify the situation, but since it was an overnight service he couldn't get us a new driver or car. He did contact our driver to clean up the car and get rid of the car seats, and to my knowledge this did happen. I totally understand the constraints he was under and appreciate his efforts. A few days later, I reached out to the representative who had been handling our booking. I outlined everything I mentioned in this review and quite frankly asked for a refund of some kind, since our client was left feeling unsafe and uncomfortable, the timeline of our work day was affected, and the entire situation reflected extremely poorly on myself and our organization. The service was absolutely unacceptable and caused multiple safety issues throughout the evening. However, I received no response from our representative. I really never leave bad reviews unless it's a matter of safety but I do feel like I have to make this review. I would never recommend this car service to anyone based on the experience our celebrity client and his team had.

I don't know why I didn't review this business sooner, we used them to transport our family from…read moreFountain Valley to LB Port for a cruise and they picked us up after our trip. They were on time and the bus came stocked with beers, sodas and water. They provided 5 star service and will be using them again in the future.

The day after my review was posted, the owner of the company called me. He was extremely apologetic…read moreabout the experience we had. While he reminded me that the driver was from an affiliate company (because they did not have the vehicle we requested when we booked with them and they wanted to accommodate us), Noe offered no excuses for the service level during our limo ride. This was key to me. His profound disappointment in the fact that we did not experience the exact service we expected was genuine and he asked for another opportunity to show us the service level he strives to provide all customers. Based on Noe's personal interest in speaking to me directly, his sincere desire for our satisfaction, and the excellent service I received from his staff prior to the limo ride, I would not hesitate to try this service again in the future.

Was such an easy and amazing experience with Black Crystal! From start to finish me and my kids had…read morea blast. Definitely recommend this service.

I had an amazing experience with this limo service! One of the best, very professional, punctual,…read moreas well as courteous. Very spotless vehicles which made for a comfortable ride. Everything ran smoothly from booking to drop off, I highly recommend them for anyone looking for reliable and high quality transportation!

Prompt, transparent pricing and very easy payment via Zelle. Looking forward to the service for my…read moreson's wedding.

Best party bus service I used!…read more John took my party of 40 to a dodger game on a 100 degree day and the AC was ripping - ice cold! Very professional service. Will absolutely book again!

Rocky was a tremendous driver. We were staying at the Westin Marriott for a conference and a…read moreDisneyland trip on the tail end. Rocky helped us out of a bind with a last minute trip needed to the airport. Great conversation, great driving, and great vehicle. Will definitely use Rocky again next time we are in town. Thanks, Mark

Rocky was super friendly & kind!! He picked us up at the Westin Anaheim & dropped us off at…read moreDisneyland! Highly recommend, super luxurious car too! 10/10!

What truly sets LB Limousine Service apart is its exceptional attention to detail. Communication is…read moreoutstanding, the booking process is seamless, and Patrick consistently goes above and beyond to ensure every aspect of the experience is flawless. He was even able to accommodate last-minute schedule changes without missing a beat, which made a potentially stressful situation completely effortless. This service feels less like transportation and more like a first-class experience from start to finish. If you're looking for reliability, professionalism, elegance, and exceptional customer service, I highly recommend LB Limousine Service. They have truly set the gold standard for luxury transportation, and I wouldn't hesitate to use them again.

We used LB Limousine last night for the BTS concert at SoFi stadium…read more Our driver was Vaz. We had the best experience possible. The car was immaculate, and early. Vaz is so professional, kind, and a very good driver. We got a bit lost trying to find him when the show let out and he was sooooo patient with us. Found us with a smile on his face and went back and got the car and drove right to us. Thank you Vaz for making our night perfect.

We've used Shooting Star Limousine a couple of times in the past…read more Haven't had any issues until recently. Yesterday on 5/22/24 called and left a voicemail asking for availability. A couple hours later, after no response I called back to see about scheduling a limo for the upcoming weekend. The owner, whose name escapes at the moment stated she received my voicemail and was still trying to contact a driver. I asked her to let me know what's available and even mentioned I can adjust our start times if needed, just please let me know. She said she'd definitely get back to me by 6pm that evening. We waited and waited. Unfortunately that call never came and it really changed our minds about Shooting Star Limousines. Meanwhile, my wife friends were texting her until 10pm that night wondering if everything is on for Friday night.. I know everyone is busy and life gets hectic, but never, ever leave a loyal returning customer hanging. Especially in this economy. We ended up booking with another limo company. And updating our review for Shooting Star Limo.

We used Shooting Star Limo for a trip both, to and from LAX and it was perfect each way…read more Communication was done seamlessly. Price is fair and competitive. Drivers were professional and we felt very safe. This is nothing on them, however, I would in the future if we were going to arrive at Tom Bradley, I would request a pick up at the departure terminal to avoid the traffic.

Great experience! I booked with Sunny last minute, after having a disaster of a booking experience…read morewith another limo service. We found Sunny's Transportation services on Yelp and used him for my daughter's prom. He was 1) very responsive 2) had a very easy booking process 3) made me feel comfortable transporting my kid(s) and provided updates along the way. He arrived on time, was professional and made sure they arrived to their locations in a timely manner. Will definitely use him again!

I planned a family vacation to Disneyland in Anaheim California for 10 of us. It took a lot of time…read morearranging the hotel, flights, and activities. One of the easiest parts was arranging transport from the John Wayne airport to a hotel near Disneyland for 2 separate groups of 5 including LOTS of luggage. I contacted Sunny's Transportation (because of very positive reviews), talked to Sunny, and he set the whole thing up for me very easily. The van picked the first group up from the airport on time. It was prepared with a car seat for my granddaughter, as I requested. We had a very comfortable ride to the hotel with Sunny, who was friendly, professional, and accommodating. The flight for the second group was delayed by a couple of hours. That wasn't a problem for the pickup, because Sunny's checks on flights and arrives at the airport at the appropriate time. That van was set up correctly with booster seats and a car seat as I requested. It was smooth sailing with Sunny's Transportation. I couldn't have been happier with the service and highly recommend them!

Here on a business trip and first time here at the Long Beach Airport. It is such a boutique…read moreairport. Waiting by employees asked if I needed help. I just stop to take some good photos for this review. Very easy to get to baggage claim and ride service. In addition, so clean. A must visit.

Unlike the previous reviews where I was either here as a passenger or here by car to pick up (using…read morethe cell phone lot), this time I came to meet a passenger using public transportation (bus). Came here a bit early to had a chance to take more pictures and check out more of the airport. -- the rental car building is very close to the terminal and consists of the major vendors (Hertz, Avis, Budget, Thrifty, Dollar) -- no jet bridges, so all planes use portable ramps to get passengers on/off -- free wi-fi worked well and didn't require any PII to be entered -- filtered water dispensers are throughout, allowing one to fill their reusable water bottles. -- no airport lounges here -- there is a dedicated TSA line when entering the secure area -- there are two bus stops. the more usable one (going to downtown Long Beach) is on the other side of parking, past the taxi stands. -- is definitely very convenient for folks who fly Southwest