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    Beachcomber

    3.0 (2 reviews)
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    3 years ago

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    Pioneer Family Pools - Pioneer Family Pools Brantford

    Pioneer Family Pools

    (3 reviews)

    If you'er looking for a hot tub, This is the place to go. Ask for Brady, he knows his stuff and…read morewon't use high pressue tacktics to "close a deal" he actually listened to my needs and helped find the best tub to suit my needs. It was a great expreiance. We need more people like this in the sale industry. Don't hesitate to deal with Pioneer pools and Brady..

    From the day we purchased our above ground pool, we were mis-informed by the sales person. We…read morespecifically asked 3 questions prior to purchasing: 1. Do we need a permit. Answer: Although they get you to sign an agreement stating you need one, we were told legally we did not need one. WRONG!! It is illegal to have a pool without a fence permit, which could result in huge fines and the dismemberment of our pool. 2. Will they be bringing in machinary to dig due to our fencing situation. Answer: No. They will dig it all by hand. WRONG!! It wasn't until after the pool was paid for and delivered that we were informed that we would have to remove half our fence, including posts (which are 3 feet in the ground) otherwise pay $400 extra to dig by hand 3. Will they remove sod / dirt etc. Answer: Yes, we take care of all of this. WRONG!! We were also informed at the time of delivery that it would be an extra $350 to have the sod hauled away. Bottom line: They either do not train their sales staff properly, or they just dont give a damn about lying to their customers in order to get a sale. I would not recommend this company to purchase a pool from.

    Len's Pool & Spa

    Len's Pool & Spa

    (1 review)

    Don't waste your time, I'd give zero stars…read more This company is a joke when it comes to customer service. I've called multiple times, left messages, and even followed up--and still no response. If they can't be bothered to return a simple phone call, I can only imagine how unreliable they'd be with an actual pool project. It's unprofessional and honestly just bad business. Save yourself the frustration and take your money somewhere else..

    From the owner: For over 40 years, Len at Len s Pool and Spa, Inc., has provided the Blue Water Area in-ground and…read moreabove-ground pools and spas, with professional service that has stood the test of time! Our showroom is located just north of the light in Lakeport, Michigan. We are a trusted, local business that strives to make your experience with us as pleasurable and satisfactory as possible. Len s Pool and Spa, Inc. is proud of our knowledgeable and trained staff, and we strive to educate our customers with the newest products and designs for their pool or spa. We work one-on-one with you to help transform any project into your own personal paradise! Contact us today to speak with one of our friendly staff members to set up an appointment, answer questions, or to have information on any of our products sent to you. We offer free, in- home estimates, whether it be in ground pools, above ground pools, spas, or repair and maintenance. We are accredited by the Better Business Bureau and will gladly provide references upon request. Professionally Licensed and Insured!

    Beachcomber - poolservice - Updated May 2026

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