I wish we had read these review ahead of time. We had…read morehired Splash Works to put a new liner in our pool. They had just left the job and we noticed a hole in the liner (which i understand things happen - they had got it caught on something). We called, sent pics. They gave us two options (1) they come and take the liner out and leave us with nothing (as you know in the fall this is hard to get someone else or a nice day to do or (2) they would give us the liner for half price. We had just wanted a job done with no holes in the liner. They have the worst customer service I have ever witnessed. Asked to speak to the owner with no avail. Do your self a favour and never deal with this company.

I wish I could have bought my spa anywhere but here. I love the product but the service is…read moreterrible! They don't return phone calls, they basically don't know how to fix things. They have to call Coast Spa all the time to ask questions, that I have done myself. If you are looking for a Coast Spa, go anywhere but Splash Works. On a side note they are happy to sell me chemicals and ignore everything else I ask them to help me with. Once my warranty ends I'm going somewhere else. Avoid this place!

J&J Pools are by far the most honest and dependable pool company around. I have compared their…read moreprices and work with other pool companies. They try their best and give you great advice for preventing other problems. They have always been on time and do impeccable work. I had a liner put in this summer. It fitted perfectly. The value for my money was the best. Each worker that was here showed respect, excellent work habits and pride in what they were doing. This type of workmanship is hard to find. I would highly recommend them above others. Frank Glew, Kigchener

Great Service, when the "pool Guy" missed 3 appointments i contacted J&J and with a technician in…read morethe area he dropped by same day and helped solve my problems. They know their stuff and will continue to get my business going forward. Should be your first call when it comes to pool service

We were looking for a robotic pool cleaner and decided to call this business. I got great…read moreinformation from a lady that has been there over 20 years. I went into the store and purchased one after she showed me a floor model and complete instructions on how it worked. Even got a $50 rebate. Very knowledgeable and extremely friendly! We have pool stores a few miles from us but will go back to Colley's for anything we need in the future.

All of the staff are super ilniwledgeable and willing to go above and beyond to meet your needs…read more We've had them open and close our pool and they are super quick responsive. They know exactly what they are talking about and don't try to upswell anything.

Bob Armstrong was hired to repair my hot tub. Shaking my hand stating that he could fix my hot…read moretub and after 6 months of back and forth, Bob took a total of $3000.00 of my money without completing the job. No longer answered phone calls, and essentially ghosted the job. I would not consider hiring a thief. if you cannot fix the hot tub, at least have the courtesy to tel your paying customer instead of being a you know what and no longer respond to calls. $3000.00 of hard earned money gone. thanks for nothing.

From the owner: It's that time of year again! The JPJ Pool & Spa team is thrilled to announce that we are offering…read more15% off for first time customers! Whether you're in need of pool openings/closings, liner replacement, or full renovations, we've got you covered. Experience the ultimate pool enjoyment with our top-notch pool opening/closing services, delivered by our team of trained professionals. And here's a special treat: Order a new liner, and your pool opening is on us! That's right, we'll take care of everything to ensure your pool is ready for endless family fun. At JPJ Pool & Spa, we're your one-stop destination for all things swimming pool & spa related. From sales to service, installation to weekly maintenance, we've got the expertise and industry-leading products to meet your needs. Plus, prices are competitive. Don't miss out on making pool season the best one yet! Reach out to us today via call, text or by replying to this post to secure your preferred opening date or request a personalized quote. Let's make a splash together.

Awesome Technician! Has a great knowledge of all sorts of Hot Tubs, I have 4 properties with Hot…read moreTubs and I always call Sam as he is just as helpful over the phone to troubleshoot. He has great technical background and will actually troubleshoot to diagnose the problem to the very component. Most Technicians will just say "the the whole thing needs to be replaced", but Sam will go the extra mile to save you money and just replace what actually needs replacing. From one Technician to another, he does outstanding work!

From the owner: Hot Tub Repair, leaks, electrical pumps and more…read more Maintenace, cleanings and winterizations.

These guys are the best! Aiden and Danny came out to drain and clean my hot tub. They were prompt…read moreand efficient . My experience with Young's Hot Tubs overall has been outstanding. Would highly recommend!

The delivery and set up crew, Tom, Kamron and Rob, was extremely helpful and professional. They…read moremade sure everything was positioned exactly where we asked and explained the start up procedure thoroughly.