Paul and Chris could not be nicer or more knowledgable! Found this place originally by reviews…read moreonline and they are the best decision I ever made. I love my hearing aids and anytime I have a problem or even a question they are there and couldn't be more professional. Don't even think about going anywhere else. Start with the best and you won't be sorry!

I was having issues hearing certain tones and of course I was hesitant to wear hearing aids as I…read moredid not think my hearing was "that bad". Dr Paul discussed my concerns and after the hearing test results I was confident that I indeed needed hearing aids. The service was excellent. From the reception to the Dr were all professional and very focused on great customer service. Highly recommend this service and product. They will work out payments also.

Dr. Rosner is excellent with knowledge, and courteous. But his team at the Reception Desk is awful!…read moreOn my first visit, 1/13/26, I waited 1hr and 45mn past my appointment. A month later, I called the billing Dept. and the woman was impolite, arrogant, talking over me unwilling to listen. A week later, Dr Rosner notified me not to return for visits anymore! It's a shame that Dr Rosner's office team made it a bad experience!

front office staff and manager are arrogant and condesending, talking down to the patient. they are…read moreonly concerned with getting paid in spite of the patients condition requiring to see the doctor. many similar poor reviews about this front office staff being rude and unprofessional.

Became established with this company a couple years ago at their Conway, SC office due to the…read moreconvenience of being close to my house (4 miles). Recently needed supplies went to the office only to find a sign stating closed, appointments only and the door was locked. I called the number and was told they would be in the office on Thursday went back on Thursday to find another locked door. Called the number again was transferred to the Myrtle Beach office. The receptionist was nice enough to mail me the supplies I needed so I would not have to drive 20+ miles to pick them up. So fast forward to last week, my left hearing aid stopped working. I did all of the usual troubleshooting to no avail. I called and was told the Conway office was closed due to staffing problems and they made me an appointment at their Surfside office, again 20+miles away, for yesterday September 31st. At 1:00 pm. On September 30 we had a tropical storm approach our state I expected a call for cancellation and never received one. I drove to my appointment on the 31st to a closed office with note on the door stating closed due to inclement weather. The storm had left our area way before 9:00 am. I was never notified of appointment cancellation. I called the number listed on notice requesting a call back to reschedule to get my hearing aid fixed. Left a message and never received a call back. Today I called to schedule an appointment was told the Conway office was closed indefinitely I asked for the next closest office to me and was told all offices had no openings except their Pawleys Island office (very far away from my home) and that would not be for a couple of weeks. I told them I just needed to get my hearing aid fixed and was told still needed to see the doctor. I told them I would just try to find another provider. My biggest complaint was not being notified that they closed their office on Thursday and closed their Conway location and did not even bother to notify their patients of the closure.

I was worried when Ms. Benbow decided to retire. She was wonderful and guided my husband to…read moreactually being able to hear the ocean and his own voice for the first time in years. (His hearing loss is pretty severe from military weapon use in the 60s without ear protection.) However, I worried for no reason. Mr. Malenfant was very knowledgeable, personable, and patiently explained to me not only why he can't hear me but gave me an example of what it is like in husband's loss hearing world and how to help him. Ms. Benbow, you did a good job selecting finding someone who cares about your clients as much as you do. Enjoy your retirement and rest easy. We will be ok with Mr. Malenfant.

I was only at the beach for a week. I needed help with my hearing aids, and Ear2 Hear was…read morewonderful, made the fix I needed and sent me on my way. I couldn't be more pleased, would bring my business here any time. Thank you, Ears 2 Hear!

Jim has been the hearing aid specialist I would recommend to anybody!…read moreHis commitment has been to sustain and help my hearing ability. I teach and coach so along with living life quality hearing is a must. I have never ever felt like I was dealing with a salesman but a friend who cared and was committed!

These people are not in business to serve their patients as was the case when Jim ran Ears To Hear…read morethe predecessor business at this location. The sole mission of HearingLife is to sell hearing aids. Their telephone representatives are contacting former customers and using deceptive methods to set up hearing test appointments.

Went from family oriented to a mill. Was not greeted by the audiologist who told me I had to go…read morethere once a year "by law". Also told me the hearing aids I bought there two years ago were low end. I didn't wait for the you need new hearing aids pitch.

Brad Odam is very professional and is easy to talk to and listens to your concerns. I will…read morecontinue using his services and his staff is very friendly and helpful a well!

Went in for an adjustment. $275.00 for a half hour visit at 550.00/hour. In addition, the lady up…read morefront claimed my insurance would not cover, which I have checked, and they would have????????

I have been going to this location for 8 years. Kayla was the best.She has been replaced by someone…read moreelse, that is not good at all. I will be looking for somewhere else to go. I do not recommend this business

The clerk did spend time testing and explaining test. But then, the sales pitch...to fast, too…read moreslick. One brand only. Most every health ins. has a discount plan. Almost every hearing aid office accesses the discount. Went down street, got the identical Starkey hearing aid al.ost a thousand less. Acute doesn't use available discount because that would lower their profit, at your expense.

Four months on from my wellness visit I am being hounded by labcorp for payment due to an original…read moremiscoding when ordering lab work for me. They didn't code the visit as a wellness visit and coded as a meet and greet with a new doctor. This was despite me not requesting a change of primary care provider. The change was only necessary because the provider left McLeod. After I got bills from McLeod , I contacted them and they eventually corrected their own bill but they are refusing to contact labcorp with updated coding so that labcorp can correct their bill. I have spent too many hours of my time on the phone with blue cross and with labcorp and they both tell my it has to be the provider who initially ordered the blood draws that has to contact them in order for this to be corrected.

I recently went there with my adult son. I HAVE NEVER IN MY LIFE BEEN TREATED SO POORLY. The…read morenurse, JAIME was absolutely awful and beyond rude. They would not allow me back to see him or talk to the dr. The charge nurse was no better and didn't want to hear anything I said. I did nothing wrong, I was in tears and so worried. These women should not be in the nursing profession they have no people skills, kindness or compassion. I will be filing a formal complaint and will not stop until I'm sure no one else will have to go through what I did. Also he was sent home in the same condition as he came. He asked me to take him to a different hospital. We went to seacoast McLeod And he was admitted. On a good note they were so very very kind and compassionate and treated his condition with the concern it deserved. It was the best hospital experience you could have asked for. Every single person was absolutely amazing. Thank you to all including our amazing floor nurses Kimberlyn and Shay.