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    Beach Audiology

    5.0 (5 reviews)
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    Updated over 3 months ago

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    2 months ago

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    4 months ago

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    10 months ago

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    1 year ago

    Impressed with it all !!! Would definitely recommend.....no pressure to purchase...no time limits...

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    2 years ago

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    Jason W.

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    HearingLife

    HearingLife

    3.0(4 reviews)
    1.3 mi

    Became established with this company a couple years ago at their Conway, SC office due to the…read moreconvenience of being close to my house (4 miles). Recently needed supplies went to the office only to find a sign stating closed, appointments only and the door was locked. I called the number and was told they would be in the office on Thursday went back on Thursday to find another locked door. Called the number again was transferred to the Myrtle Beach office. The receptionist was nice enough to mail me the supplies I needed so I would not have to drive 20+ miles to pick them up. So fast forward to last week, my left hearing aid stopped working. I did all of the usual troubleshooting to no avail. I called and was told the Conway office was closed due to staffing problems and they made me an appointment at their Surfside office, again 20+miles away, for yesterday September 31st. At 1:00 pm. On September 30 we had a tropical storm approach our state I expected a call for cancellation and never received one. I drove to my appointment on the 31st to a closed office with note on the door stating closed due to inclement weather. The storm had left our area way before 9:00 am. I was never notified of appointment cancellation. I called the number listed on notice requesting a call back to reschedule to get my hearing aid fixed. Left a message and never received a call back. Today I called to schedule an appointment was told the Conway office was closed indefinitely I asked for the next closest office to me and was told all offices had no openings except their Pawleys Island office (very far away from my home) and that would not be for a couple of weeks. I told them I just needed to get my hearing aid fixed and was told still needed to see the doctor. I told them I would just try to find another provider. My biggest complaint was not being notified that they closed their office on Thursday and closed their Conway location and did not even bother to notify their patients of the closure.

    I was worried when Ms. Benbow decided to retire. She was wonderful and guided my husband to…read moreactually being able to hear the ocean and his own voice for the first time in years. (His hearing loss is pretty severe from military weapon use in the 60s without ear protection.) However, I worried for no reason. Mr. Malenfant was very knowledgeable, personable, and patiently explained to me not only why he can't hear me but gave me an example of what it is like in husband's loss hearing world and how to help him. Ms. Benbow, you did a good job selecting finding someone who cares about your clients as much as you do. Enjoy your retirement and rest easy. We will be ok with Mr. Malenfant.

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    Beach Audiology - audiologist - Updated May 2026

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