Cancel

    Open app

    Search

    Sound Solutions Hearing Care

    4.3 (4 reviews)
    Closed Closed

    Sound Solutions Hearing Care Photos

    Recommended Reviews - Sound Solutions Hearing Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of M A.
    0
    47
    0

    2 years ago

    Business owner information

    Photo of Brad O.

    Brad O.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Jeb B.
    0
    10
    0

    8 years ago

    Business owner information

    Photo of Brad O.

    Brad O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Business owner information

    Photo of Brad O.

    Brad O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Sound Solutions Hearing Care

    HearingLife

    HearingLife

    3.0(4 reviews)
    10.4 mi

    Became established with this company a couple years ago at their Conway, SC office due to the…read moreconvenience of being close to my house (4 miles). Recently needed supplies went to the office only to find a sign stating closed, appointments only and the door was locked. I called the number and was told they would be in the office on Thursday went back on Thursday to find another locked door. Called the number again was transferred to the Myrtle Beach office. The receptionist was nice enough to mail me the supplies I needed so I would not have to drive 20+ miles to pick them up. So fast forward to last week, my left hearing aid stopped working. I did all of the usual troubleshooting to no avail. I called and was told the Conway office was closed due to staffing problems and they made me an appointment at their Surfside office, again 20+miles away, for yesterday September 31st. At 1:00 pm. On September 30 we had a tropical storm approach our state I expected a call for cancellation and never received one. I drove to my appointment on the 31st to a closed office with note on the door stating closed due to inclement weather. The storm had left our area way before 9:00 am. I was never notified of appointment cancellation. I called the number listed on notice requesting a call back to reschedule to get my hearing aid fixed. Left a message and never received a call back. Today I called to schedule an appointment was told the Conway office was closed indefinitely I asked for the next closest office to me and was told all offices had no openings except their Pawleys Island office (very far away from my home) and that would not be for a couple of weeks. I told them I just needed to get my hearing aid fixed and was told still needed to see the doctor. I told them I would just try to find another provider. My biggest complaint was not being notified that they closed their office on Thursday and closed their Conway location and did not even bother to notify their patients of the closure.

    I was worried when Ms. Benbow decided to retire. She was wonderful and guided my husband to…read moreactually being able to hear the ocean and his own voice for the first time in years. (His hearing loss is pretty severe from military weapon use in the 60s without ear protection.) However, I worried for no reason. Mr. Malenfant was very knowledgeable, personable, and patiently explained to me not only why he can't hear me but gave me an example of what it is like in husband's loss hearing world and how to help him. Ms. Benbow, you did a good job selecting finding someone who cares about your clients as much as you do. Enjoy your retirement and rest easy. We will be ok with Mr. Malenfant.

    Photos
    HearingLife
    HearingLife
    HearingLife

    See all

    Coastal Cancer Center

    Coastal Cancer Center

    4.3(4 reviews)
    1.0 mi

    Coastal Cancer Center radiology Conway, South Carolina. I really don't think I can express how…read moregrateful I am to the entire staff my Doctor Dr. Andersen is a terrific young man and a very knowledgeable caring Doctor and as for everyone of the young ladies that worked in the back where I would received my radiation treatments well Everyone of them. every treatment would greet me with a great big bright happy smile on their faces on top of that they were the most caring helpful young ladies they would take their time and help get me positioned for the treatment and at the end of the treatment the smiley girls would reappear in the treatment room and see me off man I sure am going to miss that and last, but not least Tom the sour patch kid thank you, Tom I appreciate it, buddy my final conclusion I hardly ever say anything nice about anything. My wife would back me up with that statement, but every once in a while. you'll find something great Coastal Cancer Center radiology. #1 This is one happy patient and for all of the smiley girls in the treatment room who convinced me to grow my hair long in order to become Fabio Thank you

    Good doctor but staff leaves a lot to be desired. Note to staff - please be clear when you are…read moremaking an appt for a patient and it's with a nurse and not the doctor. Patient should know what to expect at an appointment and who they are seeing. And, most importantly, CLEARLY COMMUNICATE with patient as to what are next steps during the appointment. Don't take a patient (a cancer patient, no less) and sit them in the Treatment Room with no explanation as this causes unnecessary stress to the patient - is the patient to expect a treatment or therapy that the doctor didn't discuss with them previously? am I in the wrong place? what type of treatment are they giving me? ONLY TO FIND THAT THEY HAD AN APPT WITH THE NURSE, UNBEKNOWNST TO THEM, AND WERE SIMPLY SAT IN THE "TREATMENT ROOM" to wait for a nurse to read them their lab results. Additionally, the staff is terrible at submitting prescription dosing instructions - thankfully, the CVS pharmacists are incredibly wonderful and called the office 3x trying to sort out and clarify the instructions. Do better and be more professional. And, note, to all local doctors and staff - ALWAYS INTRODUCE YOURSELF - "I'm Nurse/Doctor/Medical Assistant xxxxxx" so that way we know who you are and how you will be assisting us during our appointment. This is not only a simple courtesy but a professional practice that should be used.

    Photos
    Coastal Cancer Center
    Coastal Cancer Center
    Coastal Cancer Center

    See all

    Sound Solutions Hearing Care - hearingaidproviders - Updated May 2026

    Loading...
    Loading...
    Loading...