Josue, the owner, came to my home to quote my vehicle because at the time it was street legal (no…read morelights, mirrors, etc). He also came back to my home to pick it up and take it to the shop. I could not possibly be any happier. The work they did was absolutely phenomenal. They left nothing untouched, even the inside of the gas cap door and the tiny bars the windshield wipers work from are painted as though this was the color it came from the factory. The owner knew he was taking on a job someone else thoroughly screwed up beyond belief and he went above and beyond my wildest imagination. To go even further above and beyond, on my way home I stopped for gas, my battery died and he came out to jump me If anybody I know needs anything body wise done to their car, boat, bike, whatever I will recommend JCL over and over, again and again

Did an amazing job on my Honda fit. They vacuumed, air freshened, and washed my car. As for the…read morerepair it was done perfectly and I can't even tell there was dents or scratches on it. All the staff were friendly and efficient, my car was done in just two days!

I was generally pleased with the entire process. The administrative staff was efficient and…read morefriendly. I had a fairly minor repair (replace front bumper), It took 5 weeks. They did a very nice repair. Here is the real problem When I picked up my Luxury car my dash cam was removed and put in the console. I though that was strange . After checking the mileage in and the mileage out THEY DROVE MY CAR FOR OVER 140 MILES. That led me to believe they were borrowing my car quite regularly. Someone taking it back and forth to work maybe? Just a word of caution if something like that would bother you

GEICO sent me here for a collision repair on the front bumper and right fender of my Lincoln MKZ…read more My car has been here for a month now. There has been no communication from the repair shop other than a text message I received 3 weeks ago to let me know that the car was in reassembly and was targeted to be completed the following week. After calling multiple times I've found out they couldn't complete the repair so they sent it to the dealership and cannot give me a date for when it will be ready. I now have to pay for a rental out of pocket for an undetermined amount of time since my insurance rental coverage is maxed out.

I contacted them about a truck I was interested in. Told Leo I would have to talk via text and…read moreemail. I asked what is the best price out the door and he said he can take $200 off. I informed him I live in another state and would have to fly to FL to drive this truck back. He then comes back and says $500. I contact another dealership and give them the info on this truck with the vin number and the man tells me this truck is overpriced. He said the truck is only worth $45,000 and they have it priced at $56k. I told Leo he would have to do better on the price. I never heard back from him until this morning 5/30. Yesterday I had emailed the owner letting him know what all was going on with Leo and wanted him to contact me. Never heard from the owner. I sent the owner another message this morning. All Leo says in his text and emails are to call him. I've had several other dealerships to tell me THEY OVER PRICE THERE TRUCKS

I recently purchased a vehicle from Gibson Truck World hoping to find a truck I could purchase;…read morehowever, I could not find one within my price range so the sales rep told me that they have a Chevy Traverse that one of their top management personnel had been driving that was within my price range so I took a look not knowing what a Traverse vehicle looked like and when I saw it I fell in love with it because it was super clean in and out with no dents had more miles than I wanted especially for the year model 2021, but again was a clean vehicle that belong to what I was told a corporate vehicle of a traveling sales rep. which, made sense due to the condition of the vehicle appearance and the mileage. So I purchased the vehicle and for a week it just stayed parked in my driveway as I was going to use the vehicle to conduct sales calls with it as well and on the second week from when I purchased the vehicle is when I started to use the vehicle and on the very first day as I was driving back from Orlando to Lake Mary which, is where I live I felt the car starting to jerk and the engine light and break lights started on the dash so I had to get off of I-4 and get to a safe parking lot and decided to turn off the vehicle as I was hoping that by doing this would reset everything on the vehicle and the warning lights and the jerking would go away, but it don't help; so I drove the vehicle that way all the way back to my home. The next day I took the vehicle back to the dealer where I had purchased the vehicle from (Gibson Truck World) to have them look at it and fix it ASAP. When I was registering the vehicle the service manager told me that most likely what was wrong with the vehicle was not covered under the extended warranty (due to break issues) I recently purchased for the vehicle that supposedly they told me at the time of purchase the vehicle would be covered from "bumper to bumper". I told him why isn't the breaks some where between the "bumper to bumper" or are the breaks somewhere other than in between the bumpers? So, he told me that it was better to figure out what was wrong with the vehicle before we got into all that the extended warranty covered or not. So, after they conducted their analysis, they called me to tell me that they could not find anything wrong with the vehicle and that the vehicle was fine. Which was unbelievable, so I took my vehicle and the following week when I used the vehicle again for sales calls the vehicle acted up again so I decided to take the vehicle back to the dealership and leave it with them and told them to keep the vehicle until they find the problem that I have been experiencing as I showed them on my cellphone where I had taken video's of how the dashboard was reacting with the issues showing up again time after time. The problem would come up and then after a block or two it would go away so I left it there with them and after a day or two they finally called me and informed me that the car was showing an engine back fire which, indicated that the vehicle needed a major tune up and that the cost was over a $1K, and that it wasn't covered by warranty as well. This is not what I wanted to hear as I had just purchased the vehicle and purchased an extended warranty with it that cost over $3K+ and for it not to be covered under warranty. What I don't understand is that if you recall at the beginning of this message I said that a top management personnel was during this vehicle at the time I purchased it and you can't tell me that he never noticed this with the vehicle as I don't believe that it never had to him and they decided to sell the vehicle under those conditions knowing well that the vehicle was defective regardless. Another thing is that they need to stop telling people that their warranties and/or extended warranties are covered from "bumper to bumper" and instead tell people what their warranties do not cover because by selling a customer a warranty policy for their vehicle and stating that their warranty cover "bumper to bumper" is a misrepresentation. I will never purchase another vehicle from this dealership ever again because I feel as if they knowingly sold me a vehicle that was a defect and just wanted to get it off their lot. So, I recommend that if you purchase a used vehicle that you get it in writing that you have 100% warranty on the vehicle on all parts and labor from time of purchase and any other extended warranties that you purchase after the 30, days.

Dealing with auto body repair is never easy or fun. I had a great experience with Martin's…read moreCollision Center in Sanford from start to finish. The entire process was smooth, professional, and painless. From scheduling the appointment, to dropping off the vehicle, to reviewing the repair plan and next steps. The team was friendly, communicative, and made everything easy to understand. Customer service was excellent. I would definitely recommend to anyone needed quality collision repair work.

Amazing service, great updates, repairs looks great. I was concerned at first and how Allstate was…read morehandling it. Martins made it stress for me.

Rude!! The receptionist was beyond rude and continued to brush me off . She didn't fully understand…read morewhat it was I needed and just kept shoving a clipboard at me with a appointment slip. I left immediately!!!

I had a great experience here! Desiree is extremely professional and personable, truly an asset to…read morethis operation. Excellent service, a high-quality repair job, clear, concise and timely communication - I couldn't have asked for more.

Did an amazing job on my FK8. Timely updates. High quality work. Excellent service and as nice as…read morecan be.

The quality and professionalism, including the front office, advisor and repairman was excellent…read more I highly recommend this establishment.

Excellent job and a fair price. They did exactly what they said, arrived on time and showed how to…read moreuse the dashcam.

Justin is really quick and responsive. He knows what he's doing and can tell you the…read morephysics/mechanics sides of why he's doing so. I called and requested an appointment urgently and he's still able to squeeze me into his busy schedule by start working early in the morning. Justin installed and hardwired my dashcam within an hour, very organized and make sure everything is tucked away under the panel.