Lessly and Katherine were very welcoming and Dr. Shin always takes time to explain treatment options.

Dr Shin and staff are so great and my kids are actually excited to come to the dentist!!

They have a nicely decorated office with gifts and swag that the kids enjoy but our experiences with them have been otherwise mixed and we use primarily for convenience since we live close by. Like many dentists in the area, they act friendly but also love to upsell (similar experience to the other review about use of novocaine as an example) and you need to use your own judgment as to what works best for your child (or ask AI what a dentist would really do if not motivated to cover the high overhead cost of an office in Bethesda). They completely "forgot" to send us a quote for sealants and I walked in to learn that instead of 4 sealants we would be getting a total of 12 over time. That is at minimum poor relationship management and sales operations, and at worst counting on families in a high cost of living area to just stomach whatever bill is crammed down their throat. Service is otherwise adequate if you live near Bethesda but not worth going far (and paying for parking also) for... read more

This office is amazing! The dentist is extremely knowledgeable. Everyone is incredibly friendly and helpful, and the front desk staff are well-organized. read more

Great practice! Dr. Shin takes good care of my children's teeth. The office is well run, friendly and organize.

Maritza was so helpful! My 2 nieces have been patients and love it there. They have said the dentist and hygienist are very thoughtful.

Bought my 3 year old for her 6 month follow-up and we continue to love it !! The hygenists (especially Liz whom we had today) are so kid friendly and efficient, and Dr. Shin is so sweet and knowledgeable as well. She gave my daughter a big hug after my daughter stopped sucking her thumb! The office layout is very kid friendly with bright lights and an aquarium in the lobby to take away the fear of the dentist, and the exam rooms are colorful with toys and healthy educational posters all around. The online appointment process is seamless and the front staff is great with reminders and rescheduling. There's also a little arcade for games and treats after each appointment! My little one walks out with new toothbrushes and balloons everytime. We look forward to our visits! read more

BCC Pediatric Dentistry - Treat bag from BCC Pediatric Dentistry - Pediatric Dentists Near Me - Bethesda, Maryland

A Truly Exceptional Experience with Dr. Shin As a nurse with 17 years of experience in procedures and sedation, I've seen my fair share of medical scenarios, but Dr. Shin stands out as one of the best examples of what healthcare should be. My 22-month-old son had a traumatic fall that caused damage to his upper front teeth. Two local dentists recommended pulling the three remaining teeth out immediately, and were dismissive of the need for X-rays, insisting that a child of his age would never sit still for an X-ray and that delaying the extractions could harm his permanent teeth. The plan was to restrain him, inject lidocaine (which I know from personal experience is always painful), and pull the teeth out. I wasn't comfortable with that approach. As a nurse who works with children, I've seen how painful procedures can create lasting fear of medical professionals, and I didn't want that for my son. After exhausting other options, I found Dr. Shin and her team. From the moment we walked into her office, Dr. Shin's approach was a breath of fresh air. She immediately engaged with my son, offering toys and creating a welcoming, trust-filled environment. Dr. Shin suggested taking an X-ray, which other offices had told me wasn't possible with a toddler. It showed that while there was a small chance the teeth would need to come out later if future X-rays show a developing infection, it wasn't urgent, and pulling all of them right away wasn't necessary. I was relieved to hear there was time to consider our options. Dr. Shin explained that one tooth did, in fact, need to be removed soon. She laid out two options for us: The first option involved general anesthesia with an anesthesiologist, who comes to the office once a month. However, as a nurse who starts IVs in children, I know how traumatic receiving an IV can be for a child. The second option, which we chose, was a thoughtful and humane approach. Dr. Shin suggested giving my son a weight-based dose of midazolam, a mild sedative that made him relaxed and sleepy. This allowed him to accept nitrous oxide (laughing gas) with ease, further helping him relax. To minimize pain, she applied a topical numbing agent to his gums before any lidocaine was injected--a step no other office had considered. Thanks to this careful, methodical approach, my son remained calm and comfortable throughout the entire visit. There were no tears, and I'm pretty sure (especially since he could watch his favorite show on the ceiling from the procedural chair), he didn't even realize the tooth had been pulled! Dr. Shin's compassion, skill, and dedication to providing the least traumatic experience possible for children are unparalleled. She took the time to ensure my son's experience was as positive as it could be--focusing not just on the procedure but on his emotional and physical comfort. As a nurse who works with children undergoing medical procedures, I can tell you that it takes a special person to balance decisiveness with gentleness, and to be both quick and patient when necessary. Dr. Shin does all of that, and more. I can't recommend her highly enough. She truly exemplifies the best of what pediatric dentistry can be. read more

First I want to start off by thanking Dr.Shin and her amazing staff from start to finish . I was nervous about finding a good dentist and her first dentist for my 7 year old daughter. Upon receiving a list of in network providers from my insurance , this office was second on the list while I researched each one. After looking them up, I needed to look no further. What caught my eye was their cute organized and helpful website . It had pictures of the office, staff bios, bookings for appointments, directions to the office and parking, list of shops nearby, all of the awards they have received , and helpful tips on how to talk to your child about the dentist . Booking my first appointment was so easy & the drop down menu was helpful in ensuring that my information was correct. Hannah was wonderful in following up. After making my appointment online Hannah sent me a text to reschedule. I was impressed at the promptness and it was very convenient to text since I was at work rather than having to step out to make a phone call . After my appointment Hannah was helpful in scheduling , I was impressed that they knew which schools were closed for mcps and dcps. Upon arriving to the office everything was so so cute ! The decor was so nicely color coordinated and organized, very well designed, clean and fancy , like out of a magazine! My daughter was so excited she loved all of the kid friendly designs everywhere and had a good time in the waiting room with the aquarium and watching netflix. . So adorable. I liked how the exam rooms were closed off and the appointment was an hour one to one focused solely on her . Maritza the tech was kind , made my daughter feel comfortable since she was nervous , gave a tour , made it all fun and welcoming . Dr.Shin & Maritza did an amazing job at keeping her happy while my daughter cried and was nervous during the exam. Their experience and expertise in working with children shows and they handled every challenge with ease. The perfect touch was the token room! During the appointment my daughter earned a few tokens to get toys and she played with Maritza while I spoke to Dr.Shin in the office. My daughter picked a handful of toys and was so happy! Dr. Shin was amazing! After the examination, she reviewed with me every detail of the x-rays , my daughter's treatment plan , answered all of my questions and all possible procedures from now until she's 12 . I am looking forward to keeping this Dental office & team for years to come until she's 18 . Thank you Dr.Shin , Hannah & Maritza you are all amaz read more

BCC Pediatric Dentistry - Waiting Room - Pediatric Dentists Near Me - Bethesda, Maryland

I can't believe this place is real!! My kiddo is skiddish and really dislikes strangers and being touched... and actually looks forward to going to the dentist? Everyone is kind, the place is immaculate, and I feel like my kiddo's teeth are healthy. read more

This is a very good and friendly dentist. I like it!!!! You are so beautiful and talented I will keep going here~~ read more

Great customer service! staff was super helpful and patient Got in and out but was not rushed definitely will continue to come here read more

My 3 year old had an appointment with Dr. Shin last Fri (1/13). The online appointment scheduling was seamless and I like that this is an option. I also was able to complete all forms online as a new patient, which was convenient. Once we arrived, the office was aesthetically pleasing. They had a fish tank and my son recognized nemo, dory..lol. There was a pink pug statue; cute. The fact that my son had a smile on his face, excited at looking at the surrounding, were a plus for me. I too was happy that he was happy. The front desk lady, was very nice as well. Sorry I didn't get her name. She had a calm, positive energy that matched the office's vibe (if you're into this). Once we were led into the back room, Maritza gave us a quick tour. SO NICE. Very inviting and definitely appealing to kids. Dr. Shin was very patient with my son. She also gave me clear instructions for me to help with holding baby so she is able to do her job. After everything was done, she had baby chose a toy AND tokens for the vending machines (not sure what they're called) for more toys. Dr. Shin also explained to us about caring for baby's teeth, starting a routine, and instruction about him sucking his thumb. All very clear, no rush, and she answered all our questions. Baby also received a goody bag for good dental hygiene...VERY NICE!!!! I wished I had this growing up...but I am truly glad that my son is off to a great dental start. Overall the staff had a calm, positive demeanor about them. I put weight on this because my son picks up on this. If he is uncomfortable, the environment has much to do about it. Making sure that he is comfortable, will certainly create a positive experience. This place certainly left a positive experience! I am glad to have found this practice. He will be back for all his appointment. read more

Took my 3.5 yo here for a cleaning recently and Dr. Shin and her staff are amazing!! You can tell they really love working with kids. They were enthusiastic and intent on my sure our child had a great experience. But beyond that, Dr. Shin did a thorough exam and cleaning, and she followed that up with a detailed discussion with me about how to care for our little one's teeth at home, and what to expect in terms of tooth loss/development in the coming years. The entire visit lasted about 30 minutes, which is about 25 minutes longer than at our prior dentist. Dr. Shin really took her time, gave us her undivided attention and was incredibly thorough. So thrilled we've found our permanent pediatric dentist! read more

An amazing group of professionals work here !! My little princess had an awesome experience to the dentist ! Highly recommend and have already shared this with others read more

We did not have a good experience with Dr Shin. Dr Shin gave my daughter Novocain and then told us she would not fill her cavities bc my daughter ask if she was going to give her another shot in her gums. Dr Shin could not handle a cavity filling for my daughter. She then called me a bad mom bc I didn't want her to have nitrous. ( Novocain is what is regularly used for the pain when getting cavities filled) When I told Dr Shin we were going to go to another dentist bc she wouldn't fill my daughters cavities without using nitrous she said "good luck finding a dentist that will take your insurance." Dr Shin was unprofessional and incapable of doing a regular cavity filling on my daughter. read more

This feels like a luxury practice--that also takes insurance! The decor is stunning, and my kids loved the prize arcade. Dr. Shin is wonderful and was very reassuring to my 8 year old who gets very nervous at dentists. She took time to go over their X-rays with me and answered all my questions. she also caught things that their previous dentist hadn't. We will definitely be making this our permanent dentist. read more

Dr Shin and her team are wonderful! Such a kid friendly office and they make it as fun as possible for kids. My 4 year old and 1.5 year old had a great experience. My 1.5 year old was quite nervous and they handled it like the pros they are! Really appreciated all the time Dr Shin spent with us. Beautiful office-- feels like a luxury experience (but covered by our insurance!). Highly recommend for thorough cleaning and a positive experience for your little ones. read more

Dr shin and the staff have been fantastic! Seriously the most kid friendly dentist I've been to

Omg! Dr Shin is just wonderful ! She is so great to the kids! No pain...so pleasant and just so comfortable. She makes the kids very happy effortless to go to the dentist. read more

This is by far the greatest dentist I have ever been to! Everyone is incredibly competent and great with children. Our kids love going to the dentist and take much better care of their teeth for it. It's honestly hard to believe that pediatric dentistry can be this amazing when I think about my experience as a kid. read more

Trusted dentist, great staff, and 10/10 experience. Highly recommend!

We can't say enough about how wonderful Dr. Shin and Martiza are - they are both truly excellent. Our son had one prior experience with a pediatric dentist who never got to do the exam because our son was so nervous. We were apprehensive about our second attempt but luckily, we came to Dr. Shin. Everything from start to finish was perfect. She was WONDERFUL with our son and he enjoyed the visit! The office is super cool and extremely engaging for children. We can't recommend this practice enough - we feel very lucky to have found Dr. Shin. read more