I called Grand Home Services after having had another company out that said my R22 system was a bit…read morelow on refrigerant, and I should start saving for a new system (~$8-10K). After the first company came out and did hardly anything, didn't even look at the system in the basement, Brian came out and did a thorough review of my system outside and in the basement. Brian was so thorough, he explained things very thoroughly, and he charged less than the first company that merely hosed down my compressor and told me to start planning for a new compressor. Needless to say, the other company is no longer in my phone contacts, and I will use Grand Home Services in the future. I appreciate their honesty and reasonable pricing.

We have used Grand Home Services for several years and the only experts we use twice a year;…read moremaintenance prior to winter and maintenance prior to summer. Brian has always been our Tech Manager and he is fantastic. Not only is he super prompt but so incredibly thorough and explains everything. His detail is 100%, he is so respectful of our house and just over the top professional. Last fall when he was performing maintenance on our furnace he noticed a small water heater leak and suggested for us to call our plumber. Well, it needed to be replaced and we avoided what could have been a flood. Love their service and more! Thanks, Brian, for you and Grand Home Services.

Long overdue review. But since it's going to cost money again.. it's fresh on my mind…read more Choosing the lowest bid turned into an expensive mistake. Marty installed our A/C on top of our existing furnace four years ago, and we've dealt with problems ever since: * The furnace venting was installed incorrectly, creating a potentially dangerous exhaust issue. * The heat repeatedly tripped the thermostat circuit during cold weather. After one troubleshooting visit, Marty stopped responding, and we had to hire an electrician to fix it. * The A/C was installed with so little clearance that our water heater can no longer be removed from the utility closet. He measured while here, said it was "fine" - no way it fits in/out of there. Marty promised to come back and fix it but never did. * He also promised to help us obtain an energy rebate, but despite multiple follow-ups, he never responded. We repeatedly notified him about these issues and gave him opportunities to make them right. Instead, we were ignored. Now that our water heater needs replacing, we're facing thousands of dollars in additional costs because it can't be removed without cutting it apart, and we may have to switch to a tankless system simply because of the installation. Saving money upfront wasn't worth the long-term cost.

Marty is a bum. He sold me an AC unit that did not have a warranty but told me it did upon…read morepurchase. Three years later it breaks down and he tells me I have to sue him and anyway he is retiring so he wouldn't fix it anyway..... Jokers like this deserve the worst.

I just wanted to say how relieved I am to get our AC back working. Our AC stopped working on 100°…read moreday which isn't great. Macs responded within 10 minutes and was able to get a technician out within 2 days. I was expecting much longer. Unit did not need replacing, just a new capacitor. This was a huge relief, considering how expensive new AC units can be. I haven't met anyone else from Macs in person, but I would ask for Javier. He did an excellent job. Great customer service. Will definitely recommend Macs to others. Looking forward to my wife coming home to a cool house today :)

I called about my broken a/c and got same day service. The technician, Noah, was very…read moreknowledgeable and explained everything to me about the repairs. I strongly recommend Mac's.

Jake has done 3 projects for us over the past 2 1/2 years and all have been excellent. New AC, new…read moreswamp cooler and fitted a booster fan that really helped our old house to stay warm in the winter. He's very responsive, extremely professional and an all round nice guy. Highly recommend him and he comes in at 1/3 of the price of the big companies.

Hanak just replaced our furnace and A/C unit. They brought a crew of 4 guys and knocked it out in…read moreone day. We are happy with the overall service and the price was very fair. Highly recommend.

Needed help because I was getting a bunch of water pooling under under the AC. Guy came out…read morequickly, inspected everything, and told me he saw nothing that would be causing any sort of leak in the AC. Sent a MASSIVE estimate for a bunch of other work, though. After troubleshooting on my own out of desperation, it turned out to be a clogged condensation trap. Very simple fix. This is one of the VERY FIRST THINGS he should have checked. I fixed it on my own for $18 in parts from Home Depot. Either these guys are inept, or they are unethical. Either way, BBB deserves to be notified of a company that is this bad.

I can't write enough good things about this company. We had been given the run around by another…read morecompany about our broken AC in the height of summer with kids and animals in the house. As soon as I called them, they cam out to check our situation. They were thorough in investigating our issue and we ended up deciding to invest in a new HVAC system with them. They were reasonably priced, clean, responsive and extremely communicative throughout the process. They welcome questions and will happily walk you through their plan. Now instead of dreading calling an HVAC company when something happens, I know I have someone I can trust.

They cut holes in our walls without notifying us before or after. After asking for a repair or…read morerefund for it, they declined. Thus, I disputed the repair costs (only $300) successfully from the credit card charge. When I asked to repair my unit which is still under warranty, I got this reply: "Thank you for reaching out to United. Unfortunately, we are unable to assist you with your furnace and AC at this time. Due to issues that arose during the last service call and the fact that you attempted to dispute credit card charges on work that was legitimate and completed, we can no longer service your property. " I recommend the company that if you need to make holes in walls, you better ask the customer beforehand. Edit: The credit card company did accept the dispute, not as the owners response suggests.

United HVAC is outstanding! The company was recommended to me by my realtor. In addition, my son…read morehad used them. In his case, with a problem with his furnace and air conditioner a different company had looked at it and told him it was dangerous and that the only option was a complete new system. United HVAC came out, did the testing, and concluded that all he needed was a good system clean and service. I initially had United HVAC out to look at one of my air conditioners that wasn't working. Cody was on time courteous and diagnosed and fixed the problem quickly. I then talked to him about the possibility of replacing both of my furnaces and air conditioners that were 30 years old and starting to have issues. Previously I had other HVAC companies look at them and all they did was start to give me a "hard sell" why I should replace them immediately (at great expense). Cody, on the other hand, talked me through the possible issues going forward if I kept the present units and gave me some various options including a phased replacement if I decided to replace them to avoid a large up-front cost all at once. Over the next 2 weeks I spent considerable time on the phone talking to the owner of the company, Greg, exploring all my options. He was extremely helpful in knowing the quality vs cost of units and researched and gave me several options. With no hard sell pressure! I ended up replacing my units because the cost compared to other companies was too good to pass up. When they replaced the units they encountered numerous unforeseen issues that they had to overcome. They never complained... they just came up with solutions. The installation was a thing of beauty and when they left, they left the work area cleaner than when they started. In other words they gave me an excellent product and true workmanship at a fair price. Going forward, I will never use any other HVAC company.

Highly recommend Jason and EPIC Heating and Cooling for your HVAC needs! Jason's service was…read moreprofessional, affordable and high quality. Thank you Jason for your help!

Jason was great to work with and would recommend him highly. He was quick to respond to calls,…read morefair prices, and very high quality work. If you have a heating or cooling issue he is your guy!

These guys did an amazing job cleaning our dryer vent! Arrived on time, explained all the steps of…read morethe cleaning process, and got right to work. I was very surprised by the amount of lint buildup inside of the vent line. Considering how flamable the lint is, this was definitely in a fire hazard condition. When the job was done, our tech showed us before&after videos of the dryer exhaust pipe. We strongly recommend Duct&Dryer Pros and will be using them in the future. Thank you!

Incredible service! Can't recommend enough. I have now contracted them for three services: ozone…read moretreatment for cigarette odor, air duct cleaning, and drier vent cleaning. They are on-time, polite, and definitely pros at what they're doing. Our technician Andrew A. was incredibly kind and always came with strong recommendations about what we should be doing to keep our home as clean and safe as possible. The before & after footage content speaks for itself.