Very friendly and helpful staff. I like to take my dog here - she loves to check everything out and…read morethe staff always give her treats. It's not the biggest Tisol, but still has a good selection of items for both dogs and cats. They carry high quality brands of food and treats and offer a discount if you buy in bulk (ie a 12-pack flat of wet food). Lots of free parking in the shopping plaza.

Only the best for our kitty and fish! The staff is always…read morefriendly and happy to help with all questions. As new cat owners, we had a lot and they were more informative than most vets!

This location is great, especially for cat stuff. I always…read morego to this Bosleys first when looking for something specific. Even though its not the biggest store, they seem to have the best selection of scratching posts, which i buy frequently! Also tons of toys, carriers, food and other supplies. Plus the staff here are always so helpful and nice!

This is a great pet supply store - I don't usually shop here for dog food as I live closer to…read moreTisol, but I stop in for toys and treats for my 3 dogs, and most of all I visit with a small person I know (age 14 months) who lives nearby, and who loves to tour the store to look at all the pictures of animals on the different packages, to play with the tickly cat toys, and to try to find the squeakers in the dog toys. The prices appear to be the same as other Bosley's locations. The staff are so friendly when we visit, in spite of the fact that we're not really there to purchase anything (occasionally I do find a treat or toy or other necessity, but in general we just "visit"). They are kind enough to always hold the door for the stroller, and always greet us with genuinely friendly tones. To me, that's a sign of a good neighborhood store, and that's why this Bosley's gets 4 stars. October Challenge 1/31

I'm thoroughly impressed with the kind and knowledgeable staff at this Tisol pet store. My husband…read moreand I tired many different places, including other Tisols, but this one is our favorite and happens to be a block away from our home! We really lucked out! They have a lot of healthy and natural pet products and have a dog washing area. But the thing that keeps me coming back is the way the staff treat me and my little puppy Hashbrown every time we come in. They are patient, kind, playful with my pup, and offer excellent suggestions. One of the employees even took pictures of Hashbrown and sent them to me. They will have my business for years to come!

I don't have enough great things to say about the staff . I have a New Mexican rescue dog and they…read morehave been beyond patient and helpful with all my questions... re food snacks advice on diet ..: i am really grateful / thank you

Pet Pantry is the best pet store in town. Not only that we buy all of our pet food and other…read moreproducts from Pantry but we also get them delivered to our door so we don't have to lift a finger. Owners are huge animal lovers and you know you will get the best care and recommendation for all your pet needs. And they also have this awesome dog care at the back. I mean, all and all, it's just the best! Milena

Love this place! Free parking (be quick) in back, great service and friendly staff. Kieth knows his…read morestuff!! Awesome choices of leashes shampoos and food for our fur family members. Skip the big box store trauma, try being greeted by name here! New location on commercial drive too

I'll get a little personal to explain my five star review…read more.. I have a child with Autism and anxiety. I have anxiety and depression as well (to the point where I'm on disability from work). We are still functioning and find animals very relaxing. I've been a cat owner my entire life and we've also adopted rescue animals. We tried adopting through both the Vancouver SPCA and the Cat Cafe. I found the staff and volunteers were often uninformed about the animals. When we did find an animal that would be well suited to us - we were often told that it was already pending adoption. I tried to explain that it was devastating to my child (age 12) to meet and bond with an animal, only to be told it wasn't available. They refused to hold animals, so we could meet them and, if suitable, adopt without being told, "Oops, this one is already spoken for". An acquaintance of mine used to work for RAPS and often posted available cats on her Facebook page. I saw a beautiful, big black cat named "Nero". I called them and explained our unique situation and how we had found difficulty with other agencies. They invited me to submit an online application and come down to meet the cat. I did. He was perfect. They agreed to hold him for a day and a half so my son could meet him. We adopted him and he is a pleasure. My son is less anxious at night with the newly named, "Oliver" in his room and sleeps better. I hang out with him during the day. The staff were all so kind and professional to us. I can't praise or thank them enough.

I do respect RAPS for the tremendous work they do for the benefit of animals. Though I feel obliged…read moreto post a bad review after having been treated unacceptably by the person responsible for the dog kennels, I do hope that this is the only bad review they ever receive on Yelp. I visited the shelter earlier to-day as I was interested in a small poodle which was offered for adoption. The animal was presented to me held on a tight leash by the shelter person, who was standing with the pet behind a metal fenced door. The pet's look was of friendliness and curiosity. I chatted with the attendant and requested that I be allowed to hold the dog on its leash. The attendant refused saying that the dog can be aggressive and she cannot allow him being handled by a visitor. If really the shelter believes that a small pet is so dangerous that it cannot be offered for walking a few steps on leash with a potential adopter and that it must be kept behind a strong fence which only their handler can access, then in my opinion this shelter is irresponsible in offering the cute little monster for adoption. The reason I'm granting them 2 stars instead of one, is because their personnel at the reception has been kind and helpful.

I can't even give enough stars!! We've had the pleasure of knowing Noelle for her expert services…read morefor approximately 7 years. She has always been available for us. Her daily rates are very reasonable considering the level of difficulty she deals with for our cat...(Miss Cleo), she's pretty mean, swats, hisses, etc. When we were still asking friends & family to help us, our cat was so stressed out by the time we'd get home. But now, even though she's so tough to handle, Noelle still brings her so much great care and sweetness. When we get home, our house is clean, the kitty litter is immaculate and our cat is groomed and happy! Noelle is more than a petsitter, she's a new friend for your little furry loved ones (sorry that's cheezy but it's SO true!!) :)

I'm disappointed to post this. We had emailed this business…read moreseeking daycare and training support for our two dogs. I explained issues with recall and some other issues. The owner replied that they do basic recall, leash skills, focus and more, and that they could accept our dogs. We booked them in. On the first day we got an email about how the dogs had done and a video of them at the beach. They were wet and tired at the end of the day. That was the only time they went into the water - all other days they stayed on leash while other dogs went into the water. The owner told us that young adult dog training was starting one weekend and that we could book to join it for around $250. We decided to go ahead and booked the young adult dogs training through their website. We got no response to our booking so asked staff about the training and never ever got a response. One day after returning home one dog took a pee on the stairs of our building. Either she hasn't been out for a toilet break or shewas very anxious. The last straw was seeing one of our dogs restrained with a harness at the front and one at the back on the beach walk. At home at the end of the day she was not herself and withdrawn and seemed upset. When we raised concerns we were met with defensiveness and escalating anger over email. The owner criticised our dogs lack of recall and over excitement. Our dogs do need some more training which is what we told them about and they assured us they would help with. It's also why we went to Noelles in the first place and it's why we booked the young adult training. Noelles provided no training, despite saying that they would, and didn't respond even we tried to book it. We paid for 5 daycare days for each dog and used four and have received no contact about getting money back.

Amazing Place and relaible where you know your dog is in a good hands…read more They Train your Dog with amazing results. Thanks Dog Taxi.

OUR DOG WAS ATTACKED AND SEROUSLY INJURED UNDER THEIR CARE. AND A POTENTIALLY DANGEROUS DOG ALLOWED…read moreTO RETURN!! Our sweet, calm husky was attacked without provocation and severely injured by another dog at Dogtown by Dog taxi Daycare two weeks ago. She's almost toothless so she couldn't even defend herself. We have been trying to reach a resolution with them but they are refusing to provide us with details on the attack. They will not pass on the bill to the other owners and are only offering partial credit for future services. But since the other dog is still attending daycare, we feel like we can't trust them anymore to keep our dogs safe. If it wasn't for our dog's size and thick fur, the bite could have been fatal. A smaller, shorter haired dog would have had their throat ripped open completely. We have been asking them to at least let us know a description of the dog so we can avoid them in the neighborhood, prevent another dog from potentially being killed and get the medical costs ($1100) covered as well as a refund for the prepaid passes ($1600) we have with the daycare. All they can tell us is that a person unaffiliated with the daycare attempted to enter their private outdoor park and that agitated the dogs. Our dog was resting, lying on the ground and minding her own business when the other dog snapped and went after her. They say it was misplaced aggression and over excitement so she became the victim just because she was the closest. The dogs had previously met and interacted with no problems. They say that the other dog is in private training, will be kept separate if we send ours back but is still placed in a smaller group of dogs at the daycare. What's the point of an interview and screening if a potentially dangerous dog with a bite history is still allowed to attend? It could have been much worse consequences if that aggression was directed at a small dog or a child. At the first call, the daycare told us we needed to pick up our dog ASAP but downplayed the severity, saying it broke skin but she'd be alright. We got the call at 3:30 picked her up at 4 after they had cleaned up some of the blood. By the time we could get her seen by the vet at 4:30/5 pm until they could take her in at 5:30, she was still bleeding all over the floor. They got her into surgery and shaved the area to see the full extent of the bite. It required a number of stitches and was about 5 cm wide. It was a deep puncture that the vet said ruptured the muscle on her neck. Our other dog witnessed the attack and he has been shaken up ever since. Both dogs are still traumatized and now quite reactive to other dogs, something that was never an issue previously.

Great staff, great facilities, and they care! Finny, our…read moredog, has stayed here and also used daycare several times . Will continue to use them with confidence!

I just put my dog, Bella, in boarding for 3 nights at the North Van location. The staff posted…read morevideos daily to their YouTube channel, along with pictures on their Instagram. I'm addition to that, I got the room with the camera as this was the first time leaving my puppy (6 month old) on an overnight stay. The staff were absolutely amazing in answering all of my emails/check ins to ensure Bella was okay. They reassured me with videos and photos that she was doing well. My sister went to go pick Bella up since my flight was delayed, and Bella didn't want to leave! Rather than going to my sister (who she knows and sees almost every day), Bella ran back to the Jet Pet staff because she didn't want to leave! I'm so grateful and appreciative for everyone that works here for the efforts they all made to ensure Bella was comfortable during her stay! She can't wait to go back!!!