We use DogPlay for for boarding when we go away for a weekend. Our King Charles Cavalier loves to…read morevisit and the staff are warm and welcoming. Bamboo always comes home well taken care of and exhausted from playing all day!

I have had good grooms here. The groomer is great. The booking system/organization is my issue. I…read morebooked a groom like a month ago for today. Really needed to get our dog groomed before we go away so he doesn't get too hot. I get my sister to bring him in as I had to work. Apparently they cancelled my groom and sent me an email to let me know- never received, not even in my junk. Now I'm struggling to find a last minute groom. Waste of time and I'm frustrated.

We've been using Christine's services for several years and she has always been awesome. We have…read moresenior cats that require medication and fluids and she handles it all no problem. She knows cats well and I know they're getting quality attention from her. She's clearly a warm, caring person, but also a professional business woman - best of both worlds. It's peace of mind knowing our cats are in Christine's care when we are away. Worth every penny.

Christine is amazing. She takes such good care of my guy and even sends videos to show me how…read morehappy he is without me. I cannot recommend her highly enough. It's such a relief when I have to go on a trip to know my little furball is in such good hands.

We have three rescued cats--one boy and two girls--and they are extremely shy, especially the…read moregirls. Their instinct is to run and hide whenever they hear someone at the door. We always worried about leaving them, not knowing if they would come out to eat. It made traveling very stressful. This was our second time with Selma (the first was a 5-day trial), and we left for 18 days. Honestly, we never imagined this would happen--our cats gradually came out to see her and even finished their food before she left. Our boy, Wally, even welcomed her at the door. Selma made the impossible possible. Thanks to her patience and deep understanding of cats, we now feel free to travel with peace of mind. We highly recommend Selma as a cat nanny. Your pets will be safe, happy, and well cared for. Jessie and Kevin

I've been dealing with Cat Nanny for several years. Marta and Anke always respond quickly to…read morerequests, and we can go away knowing our kitty is being cared for properly and lovingly, including meds and nail clipping when necessary. We trust them 100%. Anke always emails photos of our cat from each visit, which is really nice - my husband refers to these as "proof of life" photos :-) . If there is one thing I will miss when we move away, it's Cat Nanny.

Saffron( my mini golden doodle ) and I feel truly blessed to have found the Rex Dog Hotel & Spa…read more The staff there are just wonderful. It's very clear how much they love our 4 legged friends. Saffron is always sooooo happy at Rex. She always trots right in with her tail wagging . Use both day care and boarding . I can enjoy my travels knowing my little girl is happy and well cared for. A truly exceptional experience for pup parents and their pups. Huge thanks to the entire team at Rex. With affection and wagging tails , Dawn and Saffron .

Wowie. Where to begin! We have been taking our dog here for years, and he loves the staff here just…read moreas much as day one. We have used both the daycare and boarding services with no issues at all, staff are very detail oriented, handle medication administration with such professionalism and our dog always comes back in great condition. Staff: The team here is responsive, responsible and always friendly. They have accommodated our many detailed requests in terms of medications, and feeding our dog. They are so patient as we are always experimenting with weird things like adding probiotics/different cooked food mixes, toppers etc. they label everything, and even return containers cleaned! Picture updates are provided (although I wish there were some videos because we are so curious what our doggo gets up to while we are away). Honestly we have never had a bad interaction with anyone on the team. Space: They do split dogs between larger sized breeds and smaller, and the space is absolutely gorgeous, clearly designed with dogs in mind. Take a tour and see for yourself! Dogs are not left alone overnight. There is staff at all times and this was a big draw for why we chose Rex for boarding. There is also outdoor space complete with water activities and things to play with- again another reason we chose Rex. it can be difficult to find a daycare that offers outdoor space in Vancouver! It is also worth mentioning my doggo has never been returned to us with any cleanliness issues. I will note if your dog doesnt like sleeping in an open group environment you might need to pay a bit more for a more private sleeping format. Pricing:Pricing has always been very transparent. You can look on the website and find it listed clearly. I think it's comparable to similar facilities. There are some surcharges for boarding at peak times (ie. $15/night for Christmas) but I think thats understandable. In addition there are fees for medication administration (5 bucks/day) and a deposit (that goes towards your booking) to reserve boarding over stat holidays, but these have always been clear upfront, and staff are responsive to emails/happy to provide quotes before booking so you know exactly what to expect. We don't find the pricing to be unreasonable or ever a surprise although we haven't jumped on the daycare club card discount they offer ($390 for 10 full days) just because it can be lot up of upfront cost for a total 10 dollar discount minimum. However, it's worth noting club cards have no expiry and are totally refundable and likely make sense for other people who maybe take their doggo more regularly than us. Honestly, we once bought a half day card and totally forgot we had it! We were reminded by diligent staff! Most importantly:When we bring our doggo he is always excited and just immediately runs to the staff who are there to greet him. We think he truly adores the staff and his furry friends at Rex. We honestly have no complaints! I'm sure each dog is different so we can only speak to our own experience, but Rex has been great for us so far. If you are considering this place I'd say you really have got nothing to lose checking them out!

John did a great job looking after our senior feline princess, providing feeding, medication, and…read moredaily updates.

John and Donny are two of the most caring and compassionate people you will ever find…read more Little Buddies is the best pet sitting and pet care service in the West End. If you're worried about your baby being cared for while you are away Little Buddies is where you should put your trust. Highly recommend Little Buddies for any pet care needs.

I have not travelled much because I worry no one will take loving care of and understand my…read moresensitive dog. I admit I'm part of the problem as an overprotective dog mom. The care Susan gave Molly my dog was exceptional. She was so patient with both Molly and me constantly worry texting! She went above and beyond to make sure I felt Molly was safe, happy and being well cared for. Molly is a sensitive dog and it took her some time to settle in Susan gave her the extra care and love needed until she relaxed. The name of this company says everything."Love on leash" highly recommended

I cannot say enough positive things about Love On A Leash! The people are what make LOAL so…read morespecial--knowledgeable, professional, lovely, and relationship oriented. Whenever I drop my fur baby off, she is so happy to see her sitter that she never looks back! And the photos and text updates I receive always brighten my day. The attention to detail and sincere care have been unparalleled. Having to leave your fur baby for travel can be difficult, but LOAL makes it easy. We are very fortunate to have LOAL in Vancouver!

Love the videos and photos on Insta and Facebook to reassure us of our dog's well-being. Grateful…read morefor the staff's responsiveness to emails and our request for baths on the day of leaving the facility!

Our dog @VanCityChewy loves this daycare. You can see it when you watch him playing on the web…read morecams, or when you're walking him to the front door, and he starts getting really excited. The staff are all really friendly! He has stayed the night here before and came home happy. We've never had him come home smelling like urine or faeces like you read in reviews of other daycares. It seems like the staff here are always attentive to your furry friends needs, and are never just throwing them in a room full of other dogs.

My dog Ruby stayed with Harman several times over the past year, and while the actual boarding…read moreitself was fine, it's become clear that this is not a legitimate or professionally run business. There are no formal policies for deposits, refunds, or cancellations--everything seems to change on a whim. Payments are demanded at random times and arbitrary dates, and the owner routinely contradicts herself depending on the situation. Ruby tragically passed away a week before our scheduled August stay, for which I had prepaid $800 in full. Despite the circumstances, Harman only offered a partial refund and has spent more than two months giving one excuse after another for why the payment still hasn't been returned. To make matters worse, in another Yelp response she herself stated that her policy is to refund clients if a trip is canceled--yet she refused to do the same for me after my young dog had just died. What started as a place I trusted to care for Ruby has turned into a deeply frustrating and disheartening experience. The lack of professionalism, accountability, and basic empathy is astounding. I strongly advise others to think twice before booking.

Terrible service! They stated in writing seven days notice full refund for boarding services. I pay…read morethe full fee two months in advance. I provided 35 days notice and still waiting for my refund even after agreeing to letting them keep a 20% admin fee for no service provided.

I initially started taking my dog Obi-Wags Kenobi to the Woofer Walker daycare for some…read moresocialization since he is an "only dog." He is anxious, and there were times he did not play appropriately with smaller dogs (he had too much energy, and he does not always recognize/respond to the other dog's body language of "please give me space." They gave me great feedback on how he was doing, but his trainer and I decided that daycare for my anxious dog would not let him be "his best self." I then transitioned him to their Woofer Walker Munchkin March pack walks, which is a much better fit for him. He gets to socialize with the other dogs in the pack walk, run himself silly, and sniff everything (animate and inanimate). Obi would walk over my dead body to get to Woofer Walker Judy! He is so excited when it is Woofer Walker day that he waits by the front door, staring at it until he hears the van pull up, and then loses his mind. Judy is very patient with his excitement. They let me know which days would be the best fit for him regarding the other dogs' personalities and play styles, so he goes every Tuesday and Thursday. They also post videos of some of the highlights of the walks and post pictures - it is the highlight of our evening to watch the videos! I've downloaded some of the images since they are great shots!

My pup has been going to Woofer Walkers since 2021. I needed a daycare for him to go to since I had…read morestarted school and did not know anyone here. As I met more people, I had several people tell me about Woofer Walkers and decided to try them. My dog is always excited to go to daycare when we arrive. He loves so many of the staff and I always feel like Ali'i is in good hands. There were a couple of times when I had emergencies come up and the crew was always ready to receive Ali'i... they are always patient and understanding when things come up. One of the best places I STILL take Ali'i when I have to go away for the week or even just a day in daycare. Thanks to Bella, Justin, and crew for keeping our pups safe!