I have been using BBS Notary Services for about a year now and continue to be blown away by the ease of use of their system and the customer service they provide. I work for a title company in Washington, DC and we frequently have clients who are unable to attend closing in person. Until now, we would have to call around to try and find a mobile notary, then we would have to FedEx the documents to them (so morning closings were never recommended) and hope for the best. BBS has changed all of that. You book an appointment on line, they immediately confirm and assign a notary to your job. I can easily upload documents to their secure portal and they are also in direct contact with the client who is signing. After the signing, they will upload the scanned documents to their secure portal and then take the originals to FedEx. All for only $250.00. (this is for a full signing...other document signings are less expensive). Additionally, Mercedes, who works in the office, is fantastic. She is very pleasant and always right on top of things. I highly recommend BBS...they have changed the game. read more

DO NOT WORK WITH THIS COMPANY. I reached out to signing platform about BBS Notary - because I noticed the signing company zero'd out the signing fee because of the "scan lines" that were on the documents. These scan lines were on the initial set of loan documents uploaded into platform. The first time I printed them I noticed the lines. I assumed the escrow company printed & then scanned the instead of downloading directly from the lender & and then uploading into your platform. Copy/scan ID number 0837_001 (S Metz Jul 22, 4:13 PM) I reviewed the printed documents to make sure nothing was missing. The second mortgage was missing the signature page & acknowledgement (pages 5 & 6). I reached out to BBS Notary regarding the missing pages - Which is when BBS Notary asked about the scan lines. I let them know, they were on the edges of my paperwork. BBS requested escrow to upload new documents. Which turned out to be the exact same set - 0837_001 (1).pdf - (S Metz Jul 23, 6:05 AM) I printed the new documents. This is the SECOND SET OF LOAN DOCUMENTS printed. Signing copy & client copy. - which they didn't pay for the extra printing. BUT THEN AGAIN THEY DIDN'T PAY AT ALL. The first set of documents were printed July 22 4:42 pm. Which I shredded. I woke up at 5 am waiting for new the set of documents. Printed those new documents. I went to my 7 am closing - 35 minutes away. I completed the signing. AND scanned all the documents multiple times. (per the signing company's request) BBS wanted me to go back and re-sign the entire loan. I let them know "new documents (0837_001 (1).pdf) were exactly the same set as the night before. So the same scan lines were on the documents. We went back and forth. I refused to go back out. Unfortunately signing platform does not get involved when a notary completes a closing and a vendor doesn't pay. Even when the notes/comments clearly show that the signing company was in the wrong. I WOULD NOT WORK WITH BBS NOTARY - I wish I would've Googled them prior. It appears they've done this to other notaries. read more

Makes any excuse to not pay outside contracted notaries for their signing service. We get contracted, we print documents, we go out to the appointment, they give us documents dated incorrectly, so we correct the dates by crossing the date/correcting and initialing where the customer signs. Aperently their client does not accept crossed out and initialed documents but they failed to document this in their instructions so the norm is to cross out and correct and initial unless otherwise instructed so they are refusing to pay and wanted me to go back out for free to correct it by them submitting new documents with the new dates printed on them. This was their mistake on the documents and if they dont accept cross outs for this client then they need to put that in their instructions. This company advertises that they check files about 9 times so why didnt they catch the dates? probably because they provided the documents last minute and when that happens we dont have enough time to review them and make it to the appointment on time. They should pay me for going out the first time and a second trip to go correct the documents the second time. read more

Called at 11AM and spoke with Robin. She was extremely professional, helpful, courteous and knowledgeable. I needed a mobile notary and the scheduling process was so easy. I sent an email request per Robin's request and received a call back stating they were available same-day. This was one of the easiest calls and I would highly recommend their services! read more

Very professional and great company to work with. Everything was smooth and positive. There's enough stress in life today. It was refreshing to work with a company that answers the phone when you call. read more