These guys always take excellent care of me, are so friendly and honest. I'll never go anywhere…read moreelse! My dad now comes here as well.

I recently had my oil changed here and it was so quick. no wait! Excellent customer service. Super…read morenice and didn't try and talk you into getting anything else! I will go here for my oil change when needed! Angela Porter

This is the best place ever I will not go anywhere else. They are friendly and accurate and very…read morefast. The prices are amazing too!

Got an oil change day today and saw the tech strip a screw head for the air filter then it snapped…read moreoff. They had the chance and didn't say anything about it until I said are you gonna fix that. They said yeah I'll replace that screw no problem. I know exactly what they broke and they diddnt fix it or even acknowledge it until I said it and try to tell me how impossible it was to fix something that I myself know how to fix. But I have a neuro muscular disease, so i myself cannot fix it and that's why this is so frustrating.

great service, great customer service, fair prices. Will definitely come back to get more oil…read morechanges in the future.

DESTROYED MY HONDA! Never had any issues at all before coming here and now they're DM is trying to…read morefind a way to cover it up like THEY DIDNT DO IT after the technician admitted to it

Totally unimpressed. Sat there for THREE hours for them to change a time (that was "free" because…read moreit was under warranty), charged $300+ to put said tire on and "align" them. A week later, find out that the "alignment" they did was causing ALL tires to wear on the inside ("cupping"). Will never go back. Insanity. Never again.

We were traveling through on vacation. We had a slow leak on a truck tire. They got us in and it…read morewas leaking around the rim. Fixed it. Did not charge us!!! Thank you guys!!!

Awful and incompetent. Went there to get new tires for my wifes car. Dropped the car off and they…read moreput the wrong tires on. I used Ford pass points to pay for part of the tires. I told them if they wanted to give me a significant discount that I would just keep the tires they put on. They wouldnt do it so I said fine I want the actual tires I ordered. They wanted to take my car back and swap the old tires back on while we wait for them to order the correct tire. They then tried to insinuate that I would not be allowed to use my ford pass points again because they werent for my Ford truck the tires were for my wife's Honda. Hmm, strange that they just used them literally 30 minutes before that to pay for my wifes tires( the wrong ones ). So now I have tires on the car I didnt want and apparently there is nothing I can do about it. Used to come here a lot but havent been much since Diehl took over they are just not good anymore.

If you're a woman who simply does not get enough mansplaining in your day-to-day life, bring your…read morecar here for repairs. I brought my vehicle in for a simple alignment. After I paid, picked it up and drove on a variety of different roads and speeds, I noticed the vehicle was significantly pulling to one side. I called to inform them of the situation and was told to bring it back to be looked at, and was reminded it was "first come, first serve" even if you're returning with an issue. I did so and before I could fully get into the lobby, I was met at the door by the mechanic telling me to give him my keys and with reassurances I wasn't experiencing an issue with alignment.... it was the plane of the road, not the alignment of the car which was creating the issue. I explained to him I was experiencing the issue on both highway and city streets, at varying speeds. But he insisted again, the road was the culprit. (I have a class A CDL, by the way, and have driven tens of thousands of miles. And while I might not be able to repair vehicles, I know how they drive.) The mechanic left with my keys, and it was clear no one at the counter wanted to help me. I had to ask them to take my number so they could call me to let me know when my car was finished. A few hours later they called me to let me know the car was repaired and that they had gone "above and beyond" and wouldn't charge me additionally... I guess to do the job right. Can you guess what the reception was like when I returned for the car? I opened the door to the lobby to find the manager walking quickly toward me, keys and paperwork in hard, without one word to say. He handed me my keys in silence. For a shop who seems to want to put a lot of time into wordy excuses about shoddy repair, one would think they could take the time for a pleasantry or two.

Every time I need something Courtney always says to come on in. I get treated fairly and am never…read moretalked down to just because I'm a woman. They talk me through each possible problem and solution. Everyone is so nice and I feel as though I could be friends with all of them. Finally, a mechanic's shop I can trust!

I have several vehicles between my personal vehicles and my business fleet and I refuse to take any…read moreof them anywhere other than Midas. All of the staff from the front office to the mechanics are friendly, courteous, and take the time to explain what is wrong with my vehicles, options for fixing them and then complete the work in a reasonable amount of time. I don't trust any other mechanics like I trust Curtis, Pablo and Paul. They never treat me like "the little lady who doesn't understand"- even if I need a second explanation. I recommend them to all my family and friends.

Had a horrible experience trying to get my tires rotated. Employees were rude and did not want to…read morerotate my tires correctly. I left and one of them said " don't come back". I had used this location for years without issues. Never again.

The techs were blatantly slow and inattentive. Compared to our experiences at other Valvoline…read morestores, this was awful. It took so long for no reason other than the techs didn't care to stay focused.

I had a great experience at Firestone thanks to Michelle Ulrich. She was incredibly kind,…read moreprofessional, and efficient when helping me with my tire replacement. Michelle got everything taken care of quickly, kept me informed throughout the process, and made sure I was back on the road as soon as possible. Excellent customer service and a smooth experience from start to finish. I highly recommend working with Michelle and the team at Firestone! -- Chasmin Jones

I scheduled a transmission inspection, when I arrived they told we they were unable to look at my…read moretransmission/they don't service transmissions.... Then why was that an option on the website and "transmission fluid change" was on the sign behind the guy