I hate Wells Fargo but this one bank made me almost change my mind about closing my account. They…read moremade it super easy to close my account! We were in and out in 5-10 minutes the tellers were absolutely amazing!

I used to have Wachovia for years. Had checking, savings & a credit card with them…read more When Wells Fargo took over, my 8k limit card, with a zero balance & not one single late, was dropped to $2k with no notice & absolutely no explanation. I shreaded their crappy card & will wait for them to get the hint & close my credit account. I also closed out my checking & savings acct. They treat the customers of the companies they take over like crap. I can put & save my money anywhere. Went with Navy Fed. They gave me a card with a $25k limit & an 8.9 interest rate.

Don' bother with this bank unless you feel compelled to let your banking institution know you are…read morestill alive every 6 months! Yes, that's right. This bank sends you a letter that you must sign every six months unless they see activity in your account. If you don't acknowledge the letter, this bank will begin taking fees from your account until you do or by law they must turn your holdings over to the state. This gives them about two years to pick your account clean like a buzzard, under the guise of "fees". There is no end to the audacity of bankers these days. Yes, a lot of banks do this, but every 6 months?!!! There are very few people or institutions that require us to check in with them every six months. Is this some sort of banking "watch list" or what?!! Ha. Do your banking elsewhere.

The people at this bank are the nicest, most polite and courteous people I have ever found at a…read morebank. I went in to get something notarized. After a brief wait, the nicest gentleman came out and quickly took care of me. Then, to my surprise, there was no charge! That was such a pleasant experience, I decided to bank with them. If they can treat a non-member that well, I can only imagine how well they treat their customers. You're not just a number, like many banks.

The people at this branch give great information and customer service, and they will help you until…read moreall your needs are met. This is what banking used to be. I was pleasantly surprised.

If I could give this branch 0 stars, I would. There's a representative, Leslie, that always gives…read moremy mom a hard time when she goes to this branch. It's like she intentionally does it because as soon as another rep comes and checks what is going on, she is able to quickly do the transaction. I called in to complaint and they sent my mom an email saying that "after carefully consideration they would close her account". Whaattt?! What a bunch of clowns.

We've been with this bank for some years now and they've always been wonderful! The employees are…read morealways professional, friendly and so helpful! Recently, I called to ask about how to set up a fund raising account and instead of referring me to another employee she did some research and called me back to tell specifically where to go to set up the account! That's the hometown service they provide!

I have multiple business accounts with Woodforest and I love them. They are open 364 days a year…read more(only closed Christmas), they do not have a stupid 2pm cutoff for deposits. If you come in a 5:59 and make a deposit it posts instantly. The staff is amazing. Becky remembers my banking information and is always available for questions. My only "gripe" is because this is a branch location if you need a loan you end up dealing with the main office in Texas. Not that they are bad people down there, the issue is they do not know you and your accounts the same as your local branch staff does. Aside from that they are great!

This is my favorite Branch of TBOR! Any problem I've ever had ( example: catching my debit card…read morebeing used in Tx for thousands! ) they immediately jump on it and it's saved me so much time & money! Great Staff & Service!

Worked with the bank manager Melba on a construction loan. After I was approved, they were in…read morecontact with my builder and it was an easy process throughout the entire build. My loan rolled over into a regular mortgage and now I'm making payments. I would definitely recommend a home loan or a construction loan with Capon Valley Bank.

Friendly and knowledgeable staff. They go above and beyond to help customers and their needs.read more