I like this branch a little less than the one in Berryville but only really because it's smaller so…read moresome times lines are long, and it's rear to be on a path I drive. Though is next to a post office so a one stop shop if needed.

A fine place to do business. The branch manager and staff are always helpful and courteous. A…read moresmall banking company and a small branch make for fine personal service. All of the conveniences of a gargantuan bank - online access, drive-thru, ATM, debit cards, etc. with no teller lines to endure. A small town treasure.

I hate Wells Fargo but this one bank made me almost change my mind about closing my account. They…read moremade it super easy to close my account! We were in and out in 5-10 minutes the tellers were absolutely amazing!

I used to have Wachovia for years. Had checking, savings & a credit card with them…read more When Wells Fargo took over, my 8k limit card, with a zero balance & not one single late, was dropped to $2k with no notice & absolutely no explanation. I shreaded their crappy card & will wait for them to get the hint & close my credit account. I also closed out my checking & savings acct. They treat the customers of the companies they take over like crap. I can put & save my money anywhere. Went with Navy Fed. They gave me a card with a $25k limit & an 8.9 interest rate.

The people at this branch give great information and customer service, and they will help you until…read moreall your needs are met. This is what banking used to be. I was pleasantly surprised.

If I could give this branch 0 stars, I would. There's a representative, Leslie, that always gives…read moremy mom a hard time when she goes to this branch. It's like she intentionally does it because as soon as another rep comes and checks what is going on, she is able to quickly do the transaction. I called in to complaint and they sent my mom an email saying that "after carefully consideration they would close her account". Whaattt?! What a bunch of clowns.

Don' bother with this bank unless you feel compelled to let your banking institution know you are…read morestill alive every 6 months! Yes, that's right. This bank sends you a letter that you must sign every six months unless they see activity in your account. If you don't acknowledge the letter, this bank will begin taking fees from your account until you do or by law they must turn your holdings over to the state. This gives them about two years to pick your account clean like a buzzard, under the guise of "fees". There is no end to the audacity of bankers these days. Yes, a lot of banks do this, but every 6 months?!!! There are very few people or institutions that require us to check in with them every six months. Is this some sort of banking "watch list" or what?!! Ha. Do your banking elsewhere.

The people at this bank are the nicest, most polite and courteous people I have ever found at a…read morebank. I went in to get something notarized. After a brief wait, the nicest gentleman came out and quickly took care of me. Then, to my surprise, there was no charge! That was such a pleasant experience, I decided to bank with them. If they can treat a non-member that well, I can only imagine how well they treat their customers. You're not just a number, like many banks.

John was amazing to work with! He was very informative and clear with communication. He responded…read morein a timely manor and helped the process go smoothly! I highly recommend working with John.

Amazing and always available to assist with any questions ... very prompt and knowledgeable!read more

I am very grateful to have found Marcy's office for Allstate Insurance. She has basically been…read moreapart of my family from the very beginning. Helping me obtain renters insurance as a young adult. To helping me insure my husband and children's needs as our family grew. Helping our family obtain life insurance to cover our personal and professional assets. And now helping cover our first child as she heads off to college. I am grateful to have someone to offer support and guidance for all of life's phases Her office has always been helpful with any questions I have had and that is a top priority for me.

Allstate customers for almost 40 years. When we moved we started dealing with Marcy Obenchain's…read moreoffice. Her way of doing business is time consuming and not completely honest. We happily switched agencies. After being with her office for a few years she started insisting that we needed to spin off our young adults to their own policy. Every year she wanted to do this and when finally my husband was ready to consider it, she was manipulative and deceptive in how she handled it. In order for their cars to be on our policy, I or my husband had to be on the title. Which one of us was or she wouldn't have been able to insure it on our policy for the years previous!! Manipulatively, she asked my husband if we were on their titles (duh, she wouldn't have been able to insure them the previous years). He said he didn't know so she insisted they had to get their own policies. She must get some incentive for doing this or she wouldn't have been so persistent all those years. beSo she badgered him to have the children call to get their own policy before ours renewed. Some of them did and she made their own policy and made them pay before they would be dropped off our policy (knowing that 30 days before renewal we would not be reimbursed for them leaving the policy early). She could have made them active the day our policy renewed to save them some money. She harassed my husband about them doing it in advance (to make more money????). Kept calling him almost daily. Then after knowing that she skimmed more money by making them pay early, we all decided to seek other quotes and are extremely happy that we all pay nearly half what Marcy charged for the same coverages (especially auto, home was less but not quite half). Also, she refuses to send you quotes via email or prepare quotes and send them to you. You can ask and ask and she will ignore it and keep calling you. It is a big waste of time because most of it is her scanning through computer options or waiting for her system to update. She should do all this on her time and just email you or call you with quotes. She will keep calling you and insisting you have to do it over the phone waisting a lot of your time! Other agents (we have recently discovered) ask questions and record your preferences on a form and then take that and figure options and quotes on their own time. They then contact you with the resulting options. Not an hour plus long phone call. Save time and save money and look elsewhere for insurance!

The people there are extremely helpful and polite! Vivian was my tax preparer, she went above and…read morebeyond to assure I understood the break down of it. She also offered me a free consultation mid year in order for me to get an estimate on what my return will be based on what I chose to put on my W-9! Thank you Vivian and thank you Liberty Tax!

Okay you guys i'm back for my review. I was pleasantly surprised when I walked into Liberty Tax…read moreService on weem's lane.I was greeted so warmly by a lady name Miss crystal, who completely Put me at ease. Getting my taxes done is never a great experience. She then led me to a lady whose name was miss. Megan, who kept reassuring me that she had this and that I would be fine when all was said and done. My taxes were complete and I felt loved and care. D for isn't that what we need during taxes? It LOLOK, you guys I'm going back again next year. And when I say they did a wonderful job, excellent customer service. They even call and remind you. I loved everything about the experience and who loves taxes. Surely not me, but I'm coming back again next year.That's the whole idea to get repeat customers five stars

I began my business with this company back in 2007, following my new spouse who had been with…read moreViolent and now Connie for many years. I cannot emphasize enough the excellent customer service that we receive from Connie and staff at Stoneburner-Carter. We have multiple policies with them and are very pleased with the coverage and prices on auto, home and umbrella. Definitely friendly, old school type of community business. While we don't live in Front Royal any longer, we continue to do business with them because we like the service.

Sent me a proof of insurance for a home improvement company at the request of the home improvement…read morecompany owner. The proof of insurance sent to me was the biggest load of BS on any form I have ever seen. The policy is made out to a business other than the home improvement company signed by people other than the home improvement company owner. It has no defined coverage for anything and is contradicting whether this policy is cancelled or not in 9 days. It says it is cancelled by all indications then says it is still good for another 3 yrs. If I could give this place NO STARS I would. They need to get their act together on information they send out and get some professionalism in their business. I won't touch insuring with them if they were the last insurance company on earth.