Late to leaving my review, but cannot be happier with the choice I made for opening my business…read moreaccount with F&M in Woodstock! I showed up randomly while in town running errands just expecting to get some information and schedule to meet with a banker at a later date and I was immediately accommodated in a very professional and friendly manner. Everyone there was wonderful, though Christy was absolutely phenomenal and had my account set up in no time. She was incredibly personable and thoroughly enjoyed the conversation while getting established. As a new business owner I am beyond excited to partner with Christy and the staff from F&M, and as a newer member of the community, I felt very welcomed and "a part of it" already-cannot wait to grow my business and become a deeper part of the community!

I've spent hours rectifying problems with the bank's electronic bill pay. My account is debited,…read morebut the bill is not paid, and so I receive late charges from merchants. This has happened repeatedly, and I've finally decided to change banks. I rest of the services are OK, as long as you don't required special services like foreign transfers.

Have been a member for many years. Difficult logon process…read morehas me looking for another credit union.

My dad opened my original account about 1965. His good friend Walt Hendrix encouraged him to do…read moreso. We transferred to Martinsville some years later and on my return to the Valley after active duty service with the Army I moved the account back. For some time this was the best financial institution around. Had two separate mortgages with them that didn't go well - paid them off to move to another financial institution. Not borrowing money there again. Set my kids up with accounts like my dad did. An attempted charge by my daughter for gas on the debit card for $15 was denied by DCCU as fraud - my daughter called right away and was told they would "address it." Card was locked for weeks. This happened multiple times with no explanation. They started new accounts in November 2021. In 2021 they rejected some of my deposits - a business bonus I received - they wanted to know the source! Then they began making math errors - interest credits were 95% less than what was due. Very slow to fix them...and waiting on another fix now and then after 55 years with Dupont credit union it will be goodbye. From the best to the worst.

The staff is dependable and familiar faces that learn & remember your name quickly!! Fast, friendly…read moreservice and some of the best account options I've seen!

Great personalized service Atmosphere of a small town family business. Lisa M., Lisa R. and Evelyn…read moreare always very helpful and greet you with a smile and kind word.

From the owner: The bank that puts you first.read more