Update to this review- I came back and made it work! Staff are extremely flexible and kind here. We…read morelove this place. I highly recommend this groomery for anyone looking for a nice experience for their pup and reliable high quality service.

Good as always Sugar is treated well, clean and fluffy after the shower…read more 17/10 highly recommend

When Juliana arrived at our house, she came in and introduced herself to our fur baby, who fell in…read morelove with her immediately. She asked what we were looking for in the grooming, told us what she typically does, and gave us suggestions based on her experience. Jax followed her happily to the van and was happy while being groomed. None of the shaking and crying that I have experienced when taking him to a groomers. Jax is part terrier and does not like to have his feet touched. Julianna firmly and lovingly told him that teeth are not acceptable. The grooming was exactly what we asked for. Jax looks and smells great, without strong scents or perfumes. I already made our next appointment. I highly recommend Julianna and her services.

Our dog Honey developed some tangled while dealing with a flea allergy. Once we got the allergy…read moreunder control we sought out a groomer to help us with Honey's coat. After reading reviews on various platforms and asking friends, we called Pampered Paws. Communication was fast and effective. The appointment was super convenient. (She came to me!) And best of all, she made Honey feel safe even though it was Honey's first grooming appointment ever. We will definitely use this business again!

My wife heard that they do walk up nail trims. I was cheerily greeted by Paula, who said they could…read moredo it right now. I brought in Dog 1, year and a half old blood hound. First nail trim. She did not want anything to do with this nonsense. Danielle came over and assisted and with her calming demeaner, and Paula's skilled clipping it was done without blood or yelping, not even from the dog. Dog 2, she's 7, too school for cool, everything bores her except lizards. I think she almost fell asleep during the trimming. This is now our go to place for pedi, pedi, pedi, pedi, pedi, pedi, pedi, pedis. Thank you Paula and Danielle !

Have not seen Paula there in months. My yorkie loved her so…read moremuch and very comfortable with her. Katy does a great job but havent seen her as much. Daniel cut her nails for $20.00 last time and didnt trim them enough. Price went up by $5.00. Just wondering whats going on there.

I had a fantastic experience at this pet store thanks to one of the employees, Steven who helped me…read morechoose the right food for my dog. He took the time to listen to my dog's needs, explain the differences between several brands, and recommend options that were both healthy and affordable. My dog is usually pretty picky, but he loves the new food and is eating much better now. I really appreciated how friendly, patient, and knowledgeable Steven was patient and I never felt rushed or pressured to buy the most expensive product. I will definitely be coming back and highly recommend this store to anyone who needs help finding the best food for their pets. I would also like to mention Koby who paid special attention to my dog Bear. Overall I had a wonderful experience and I wish you guys were closer. Kudos to the owners.

This is the 2nd time shopping at this store. Sometimes as a pet owner we forget the essentials for…read moreour fur babies. This store has it all, they have a great selection of food, treats, accessories, and they even have a wash station. The prices are very reasonable, even better than some pet store in my home town. I recommend this pet store if you ever need anything while in Morro Bay or passing through.

This place was so professional and efficient in nail cutting, I love them for their…read moreprofessionalism. The walls were filled with adorable fur photos, it gave their place with warmth and wonderful kindness to fur babies, especially my... Thank you so much, I will be back...

What a great doggie salon! I brought my boy Auggie in for a bath & haircut. Elizabeth did an…read moreoutstanding job. His clean up/trim looks great, he feels & smells so good. We will definitely be back.

Took our puppy into A Cut Above yesterday and it was such a great experience. It was our little…read moreguys first grooming so as puppy parents we were apprehensive. The staff was extremely kind and welcoming and did a wonderful job in a timely manner. Our little guy looked fantastic when he was done and we are excited to have them as our groomer. Stop by and make an appointment. You won't be disappointed.

my dog left with blood dripping from its paws. Nails were trimmed too short and no one said…read moreanything to me until I got the dog back home.

Biscuits and Baths came out yesterday. They were even a little early! He checked our digs and…read moresuggested our puppy didn't need a haircut yet but just a good bath and trim. He did a great job on our goldendoodle pup and adult black lab. Very happy with the service and the price. We Will definitely be using them again.

Absolutely would not recommend this grooming business to anyone…read more They were over an hour late on the original appointment, so we rescheduled. On the rescheduled day, they were still 25 minutes late and only contacted me because I reached out first to see if they were even coming. Before leaving to run errands, we were assured by the groomer, Justin, that the dogs would be put away safely and securely and that the gate would be properly closed. Based on that assurance, we felt comfortable leaving. Shortly after he left, our neighbor called to tell us our dogs were loose, they had gone down our driveway and were walking down a busy street in town. This was terrifying and could have ended in tragedy. Our dogs were thankfully returned by our neighbor, not the groomer. When I called to let him know that the gate was not secured, instead of taking responsibility, he made excuses and insisted he was sure it didn't happen. After inspecting our dogs, it was clear the grooming itself was also subpar. They still had dirt around their nails and dirt all over their bodies. They were not properly cleaned, and the service was absolutely not worth the money. Between the repeated lateness, lack of communication, serious safety issue, poor grooming quality, and refusal to take accountability, this was an extremely upsetting experience. I would strongly caution anyone against using this service.