I've had nothing, but issues with this agency from the start back in March 2024. The aide was…read morescheduled to come 3 days a week, 3 hours a day. She used to come for a half hour or so and rush my grandma with dementia. Then she wore acrylic nails that were 2 inches long and do not belong in Healthcare and cut my grandmother's arm so bad. This aide said she had been doing this for 9yrs yet she wrapped the gauze on my grandmother's arm so tight it was cutting off the circulation. The aide text me 2 hours AFTER she left and told me it was a small cut. Then the aide lied and said she lost the key to my house. So after calling the agency and speaking to the DON and the coordinator, I made a police report. Then I had to change the locks on my house. I asked multiple times for the owner, Anna, to contact me and to reimburse me for having to change the locks on my house. Anna NEVER got back to me to this day. Then recently we had an aide from there who decided to report us to the police for a welfare check. It was obviously a bullshit call. The agency had been here for a year and a half. If my grandmother hadn't been taken care of, someone would have noticed by now!!! There is no consistency with the nursing staff and the owner clearly only cares about the money coming in and not the clients. I would never recommend this agency to anyone. Picture of my grandmother's arm with the cut and bruising all down her arm.

Countrywide Pennsauken N.J. is by far number one of you want the very best care for your loved one…read more! All I can say is thank goodness i found them.... This company actually cares . They go above and beyond to make sure my mom is safe and always well cared for . My mom is 93 with dementia and other medical ailments. Before I found Countrywide , I had been with other agencies. The care was terrible ! Aides wouldn't show ,and I would get no call to tell me that no one was coming ,and they could have cared less about trying to find someone else . Left my mom by herself , when she needs someone at all times . This happened at more than one agency . I never have to worry about that anymore thanks to countrywide . I want someone who will care for my mom like I do . I found them . Thank you so much! So grateful

I was not able to live with my mom. It is astounding to acknowledge that a sociopath essentially…read moreseparated us. That's what crazy people do best- they move the person under their control as far away from a perceived threat as they can. I went along for the ride. I couldn't afford the ride back. As I have said before, my dad let his girlfriend pick the location of our doomed business. Our top opportunity quickly withered in the presence of Pine Barrens trash. And my mom withered, too. Being divorced and alone takes a toll on a soul. However, my mom had a home health aide who helped her for nine years. That is exceptional. Her aide did not steal, which is a common complaint among seniors. My mom's aide did light housekeeping, ran errands, and gave my mom emotional support. I did take off one half of a star for some communication difficulties between the aide and others. Sometimes it is hard to get past language barriers. It is an excellent chance for a person to learn a new language, but critical info can also be lost if there is a misunderstanding. The other half is because my mom often told her aide that she was not needed, and to just not come. This leeway could get out of control, as the aide began to feel comfortable in asking if she could have certain days off. I read a heartbreaking text in which my mom asked for help. There was no response. I presume that her aide came as quickly as she could. I still wonder about outcomes based on criteria of presence or non-presence. My mom's aide adored my mom. My mom was not just a number. She was a person, as her aide is as well. We have to remember that.

Amazing staff, so grateful for all the care they provided for my grandpop. loved our caregiver -…read morewas so kind to him!

Wow, just wow! "Home to Stay" is awesome!!! They called me back right after I initially called…read morethem. Someone came out the same day to evaluate my family member and arranged someone to come out later that day. I was thoroughly impressed!!! The service from their schedulers has been excellent. Their caregivers have been very caring any my family member looks forward to seeing them. I highly recommend them!

As of the last few years, my grandfather has been in and out of the hospital due to frequent falls…read more The change in his independence has had him feeling depressed and frustrated, especially when anyone approached him about considering nursing home services. The guilt that I had that came with not being able to care for him solely was unbearable. But, when I found out that he could remain at home with 24 hour care, our worries were put at ease. I appreciate this company for the compassion that they showed us. They were able to work with us keeping in mind our specific needs. Reviews aren't my thing.. But, thank you..

From the owner: Superb Homecare LLC specializes in providing the best home care for your loved ones. Are you…read moreworrying about the safety of your loved one while you are away from home? Do you need a reliable caregiver that can provide your family member a great company? Reach out to Superb Home Care, LLC. in Philadelphia, PA. We offer prompt and personalized home care services to clients in Philadelphia, Montgomery County, Chester County, Delaware County, and Bucks County. Call us today for an appointment!

They don't except the medicaid waiver program, I wish they did bc they seem like they are a great…read moreagency

YPYW is fantastic all around. Both the owners and the staff are naturals at caregiving. They are…read morecompassionate, but also upbeat and positive. My parents look forward to Karen arriving, and she is a tremendous help! She keeps the house and them going, and it gives me peace of mind knowing that they are in the best of hands. Wonderful small business, we are so happy that we found them!