Home Care Assistance is wonderful! * Interviewed us in our…read morehome to asses the situation & meet everyone * Gave us helpful suggestions & a notebook that we're still using. * They have a LARGE group of caregivers * No worries about subs or emergencies. * Filled every need we had very quickly. * The caregiver we had was wonderful -- she really bonded with Mom. * They have a GREAT memory program that I wish we could use! The only con is the cost. To have everything they offer, I get why they have to be expensive. We're mostly going with private care because of cost, but if I ever get rich, I'll be using Home Care Assistance of ABQ all the way!!!

In just 2 weeks, terrible experience of overnight care for my terminally ill father who is a high…read morerisk fall. 1. Two Caregivers falling asleep during multiple shifts. With a falling incident due to no assistance due to caregiver was sleeping. 2. Another caregiver yelled at my father, refusing to help resulting in him urinating all over the carpet. 3. Another caregiver appeared to not be able to read English. Concern if assisting with medication or reading instructions for care. Advised agency of these issues and attempted to email the owner, no follow up. The care manager seemed inexperienced and not interested in trying to improve our experience or keep our business. Very unfortunate that my terminally ill father had to have this experience during the hardest time in his life.

I've been waiting for 2 1/2 weeks for them to pick up the hospital bed. It's in my small living…read moreroom and is a constant reminder of the bad experience I had with my my husband's passing. They say they have been to my house a couple of times, but I get lots migraines and I'm usually in my bedroom trying to get rid of my migraines which is on the other side of the house. All they had to do is call me and I could've opened the door and let them in. I'm home all day. They said they would come on Friday February 14th and I waited all day for them, they didn't come and I had things to do!!! Pamela Green. 505.218.2970

I went in for open heart surgery on Monday. The 17th of August, I was home. The following Friday…read moremorning. I live alone and I was expecting a nurse. Come Monday, or at least a call. Until I called, it was almost 2 weeks post surgery. And we have to call, to get somebody to The house. I got no physical therapist from these people to help show me how to move. And operate after having open heart surgery I would not recommend them at all. They were not on top of their game and made me feel like I was not a priority. The nurse that came out was wonderful when she was here. Then when the time was extended, nobody called me to let me know that nobody would be here on Tuesday. So nobody came and nobody came on Thursday. I had to call in to find out that I had been moved to Friday, and I didn't know for sure that they'd even show up because nobody had called, we ended up having to fire them. I would not recommend them at all. I would recommend anyone else, but them Very, very disappointed. Sincerely Randall, McGregor.

Visiting Angels has been a wonderful experience. They work well with scheduling the best…read morecaregivers. I would recommend their agency for in home care in Albuquerque NM. Maria and Elizabeth have been great caregivers and my family was most pleased with them. Thank you for the best care!!

A few weeks after a caregiver was assigned to my sister I requested he be removed. They refused…read more Red flags were raised by friends and family. Long story short, he stole a lot of money from my sister, he alienated her from her friends, her neighbors and our family. He convinced her to remove me as POA and he took over her bank accounts by lying to her. When he was finally fired, he moved in with her. This all happened in less than three months. He seemed as though he was a seasoned scam artist. He took off with her when the police arrived to serve the Order of Protection. Multiple welfare checks by police, multiple reports to adult protective services and finally court dates convinced my sister he was not going to marry her and she began to realize the truth. It was an absolute nightmare. I don't know what kind of background check they did on this Lowlife, if any. Not to sound sexist, but perhaps they should revisit their policy of sending male caregivers to wealthy widows.

The staff were amazing to my mom! My mom was so happy with her room, and the socialization she…read moreexperienced. She wasn't alone any longer, and she loved the food, and activities. I highly recommend.

From the owner: Compassionate care for every stage of life. Find reliable in-home caregivers or explore assisted…read moreliving options now.

I have admiration and gratitude for the vision of the administrative staff and the helpers who have…read morecome into my home five evenings a week for the last three weeks. After leaving a back-injury rehab facility (also for three weeks), I was wondering when I might get back to normal. With Nova, the individual attention to my needs made all the difference. I can't recommend Lawrence and Natalie highly enough! Wonderful.

From the owner: We strongly believe everyone deserves to age with dignity, independence, and grace. We are…read morecommitted to providing reliable non-medical homecare services. We take a personalized approach to homecare, getting to know each client personally and developing customized care plans tailored to their needs, preferences, and lifestyles.

We learned about Footprints from staff at a local assisted living community. Using their medically…read moretrained assistants for our loved one gave us peace of mind to conduct necessary business. We feel very fortunate to have learned about Footprints and used their services.

FootPrints is truly the most important Home Care Company in ABQ that everyone residing here needs…read moreto know about. After calling every home care provider in ABQ, only to discover non offered one day care -- sighting Hipaa paperwork, etc., it was not worth their time and energy -- I was about to cancel my surgery procedure. Luckily, I discovered FootPrints and Shelley Hennie who came to my home immediately to set things up. It is not about how much money FootPrints Home Care can or can not make in helping you, it is about providing a service that was most needed by this senior who just moved to the area and had no one to call for temporary assistance. If you or someone you know is in need of wonderfully caring, reliable, home healthcare worker, Foot Prints is who you need to call.

We arranged (from a long distance) care for my Dad from Mi Casa. Not easy but Mi Casa's staff…read moreworked with us from initial assessment to coordination with our long term care insurance and were excellent every step of the way!! My dad had the same caregiver for nearly two years along with occasional subs or alternates when the need was greater. All were professional and warm, caring individuals. He cried when their needs out grew home care and we made the move to assisted living. Our experience was the best in a difficult situation!

From the owner: home health careread more

Great service and the people are welcoming and professionals!! Would use again! The owner seems to…read morehave been doing this for awhile.

From the owner: Joshua Cares Home health is a licensed, bonded and insured company. We are a Non-medical home…read morehealth and we are local. We believe in absolute client satisfaction and believe that top quality care will be the guiding principle and conerstone of this agency.

I'm incredibly Impressed with the Consistent & Exceptional care My Dad's been receiving with Road…read moreRunner, Literally in Every aspect , Starting from the Top with Jeanette & the entire team!! Jeanette genuinely cares listen so well follows through & communicates Excellent!! Eden, is his personal caregiver assists him twice a week, she's so caring, kind, gentle .. shes dependable & consistent ~ I can always count on her to be flexible . Her big smile & sweet personality is a great comfort to my dad. & this brings me peace of mind to know he feels safe & well cared for when I step out for the day to have some downtime to myself as his full-time caregiver. Physical, Therapist "Tom,"; he's been dependable, knowledgeable, thorough & effective @ helping my dad progress in his healing. Nurses Kassandra, & Kiana have both been extremely professional, loving & compassionate. I would truly give Road Runner a 10 out of 10 Blessings & Gratitude in Jesus Name Chrissy

My mom is living in a memory care home for dementia. Roadrunner reached out to me and I went ahead…read moreand signed her up for their service. They have been so loving and attentive with her and have been great at keeping me in the loop at all times. They basically do everything so I am not having to try to remember. The RN and MD are frequent visitors and are on top of things at all times. They know I'm an RN, and treat me as a professional, which makes me feel included and valued. They are QUICK too! They ordered a hospital bed for my mom and it was there the next day. I'm so glad to have been able to get this help with my mom's care.