I had a great experience working with Dr. Quang. She was helpful and informative and most of all transparent. I had gone to a different dentist initially and the estimate of my root canal was egregious! I was happy to have done my own research and ended up getting my treatment with Bay Endo. Pricing was reasonable and affordable, they also worked with both my primary and secondary insurance! They were able to get me in same week and completed the examination and consultation same day. This was the best dentist experience I have ever had. read more

I've had the same dentist for over 15 years now but he no longer performs root canals so this was his east bay referral. I very much appreciated that they were able to give me an appointment the next business day. The parking lot is on Webster Street though the main entrance is on Summit. The building itself is old and a bit run down and the broken windows in the front of the building and strong smell of antiseptic as I approached the building didn't much help my nerves. But once inside their offices - everything and everyone was professional, neat and clean. Dr. Quong has amazing bedside manner. I was fully prepared to come in for a root canal but after running multiple tests and taking several X-rays, she said that it would not be necessary and promised to give me a quick appointment if my pain comes back. She was patient, thoughtful and thoroughly explained all the tests and my results and how she reached her diagnosis. Her staff was professional and friendly and very thoughtful around hygiene during these maddening times. I hope I don't have to visit again anytime soon - but I believe I'd be in very good hands if / when I do. read more

My dentist referred me to Dr. Quang for a consultation and possible endodontic treatment as I had a toothache and it was throbbing. The entrance to the building is on Summit but the backside is where the parking lot is and so it is a bit confusing but when I left the building, I exited out of a building on Webster...The parking lot is adjacent to the dental building. Anyway, I came here a bit apprehensive with an aching tooth and Dr. Quang was very patient and understanding and checked my tooth, and knew right away after looking at the X-Ray that my dentist provided that there were two fractures on my tooth that split down to the root, ouch! Anyway, she was unable to extract my tooth as she doesn't have the tools as the root was pretty deep. So back to my dentist the same day! Dr. Quang made me feel comfortable and eased my concerns. read more

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Dr. Quang is a wonderful doctor and I can't recommend her highly enough. I was referred to her by my dentist for a sudden re-infection of my root canal. She recognized that it was an emergency and prioritized my treatment. She explained what she was doing every step of the way. It was a difficult procedure, but she handled it with exceptional expertise and compassion. I wholeheartedly recommend Dr. Quang at Bay Endodontics to anyone in need of endodontic treatment. Thanks to Dr. Quang, my infected root canal was treated with precision and efficiency, and my experience at Bay Endodontics was nothing short of outstanding. read more

Ended up in Dr. Quang's chair with really bad tooth pain. I'm really glad I did. Her staff was helpful and found an appointment for me the next morning. Dr. Quang was patient, pleasant, informative, and knowledgeable. She provided excellent care and helped navigate insurance to keep my costs down at no benefit to herself. Hopefully I won't have another dental emergency but if I do, I'll be back in Dr. Quang's chair for sure. read more

Dr. Quang and her team are amazing! They really go out of their way to ensure their patients have a seamless experience from booking to the actual root canal procedure! I really appreciated how Dr. Quang answered all my questions patiently and helped ease my nerves during the root canal. She is gentle, diligent, and goes out of her way to cure her patients of tooth pain. My post root canal pain was minimal which goes to show the amazing job she did. Thanks so much Dr. Quang! Highly recommended to anyone looking for a root canal specialist! read more

Great service, clean and welcoming office, very thorough and met with me after hours for an emergency appointment. The communication during the consultation was very thorough. Although, I didn't need the procedure (yet) I felt Dr. Quang really wanted to ensure I was informed about the next steps. Very personable and passionate about her career and her clients. read more

I was EXTREMELY nervous about going in to have a failing root canal examined but Dr Quang put me at ease as soon as she entered the exam room - this is 100% the opposite of my typical reaction to dentists, but Dr Quang has a wonderful calming presence. She also had excellent credentials with a PhD and teaching experience. I knew I was in good hands. I also really appreciated that Dr Quang squeezed me in on a Saturday and that she and her office were so straightforward around billing. Everyone was so kind and wonderful and I feel confident in the treatment I received. read more

I was referred to Bay Endo by my dentist in order to get a root canal, and I'm glad I chose to go here. Dr. Quang is an erudite and fastidious individual when it comes to her work. She asks you pertinent questions and then explains to you what the procedure will consist of. It is quickly apparent that she is affable, which makes the whole experience feel more relaxed. Throughout the procedure, she makes sure that you are not in any pain and that you are comfortable. She works hastily yet diligently. I had a root canal previously with another dental specialist, and Dr. Quang completed the procedure copiously faster. I've no issues with the root canal and just recently had a crown cemented in; making it feel like my natural tooth. I appreciate her work and most definitely recommend Dr. Quang to anyone feeling ambivalent on where to get a root canal. Her staff was professional and courteous. They do their best to make you feel at ease and also welcome. Her assistant was thoroughly trained and they worked harmoniously with Dr. Quang. read more

I was referred here for my first root canal. I was extremely nervous, but the staff were so professional and compassionate that it ended up being a surprisingly decent experience, enough to motivate my lazy ass to write this Yelp review. The work was performed by Dr. Chiu and assisted by Edith. Dr. Chiu was thorough, patient, and attentive. She first examined me and took her own x-rays to verify that I did need the root canal, which I appreciated very much. I asked her a bunch of questions and she helped me understand the nature of my particular rotten tooth. Edith was not only helpful and kind, she's actually kind of hilarious, which did more for my nerves than anything else. At one point, she could tell I was tensing up more than usual and she actually held my hand to comfort me. Normally I am cold-blooded and would've considered such a gesture unnecessary ... but in the moment it really made a difference. It calmed me down to know that the people working on me cared that much, and could provide that extra human touch when needed. I ended up needing to return the next day because part of my temporary filling chipped off for no apparent reason. It easy to get seen ASAP and Dr. Quang assessed her colleague's work thoroughly. While she didn't need to refill it (the permanent part of the filling remained intact), she smoothed the rest of the temporary filling to make sure nothing could catch and cause other issues. The facilities are modern and clean. They also have their patient intake/outtake flow down pat so there was little wait time (which is a nice thing to minimize when you're feeling anxious). My final assessment is that they've got that winning combination of efficiency & professionalism with heart. I'd imagine they are top-level pros in their industry who probably don't even need this review. ;) Thanks Bay Endodontics! read more

I never expected to come away from visits to the endodontist feeling comforted, but that's exactly what happened twice with Dr. Quang and Dr. Chu at Bay Endodontics. In both cases, I was referred to them with complicated problems and naturally feared the worst. But each time after examining me, the doctor calmly and clearly laid out several options along with the pluses and minus of each, including cost. Both times, all my questions were answered well, and I left feeling relieved that I was in good hands. The office is spacious and cheery, with all the equipment you'd expect, including a CT-scanner and everything needed for oral surgery. I can't imagine feeling more at ease while dealing with a serious dental issue. read more

Saved my life in my hour of need--- THANK YOU! Excellent work and I was truly a satisfied customer!

I was referred to Dr Quang by my dentist for root canal. I have no problem with her work. Her office sent me a billing of $40 after charging insurance/myself about $1400 for root canal.After 30 days the bill went to $65 which includes $25 penalty. I think charging $25 penalty on $40 is illegal and excessive. Per California law which allows at most 18% interest. In my opinion that's plain greedy. Obviously I wouldn't be doing any business with her office. read more

Had an emergency on Friday and Dr Quang was kind enough to see me on Saturday morning. She is diligent, detail oriented and one of the smartest endodontist I've met. Never had someone explain everything to me so well and break not so good news in the best way possible. Had a great experience. Would recommend her to anybody looking for an honest, transparent, and kind root canal specialist. read more

Dr. Quang is THE BEST ever, I came in the day after Thanksgiving an needed a root canal and since the endodontist and my dentist is only there 2x a month they refereed me to Dr. Quang. First off she seen me on very short notice, when I came in to see her I was in so much pain. She had one patient ahead of me but ensured me she would be with me right away. And she was and as soon as I got in the chair she relieved my pain. I have never fell asleep in a dentist chair before but she is so good that i fell asleep while she was giving me a root canal. i will always recommend Dr. Quang. read more

I was referred to come here to have my root canal completed by Dr Quang! I felt nervous at first but Edith and Dr Quang, made me feel comfortable and I was at ease! I have a fear of Dentist from a bad experience but today I can say, I can do thisIf I can do it, you can too!! Thank me later. read more

I was impressed with the entire staff and main entodontist. Very professional, had to have two root canals and was seen multiple times. They went above and beyond to protect themselves and patients during carona. read more

Great services. All the staff is very friendly, patient and competent. No pain at all. Clean office.

Normally I hate going to dentist but I had a super great experience with my root canal treatment today. Staffs are all very friendly. Many thanks to Dr Lee who made the process so less stressful and not painful at all! Very thorough explanations were provided and the COVID protections are just amazing! Thanks again :) read more

Knowledgeable and exacting is how I'd describe Dr. Quang. She persistently examined the tooth to make sure that she would not be performing an unnecessary procedure. As it turned out Dr. Quang did not have to perform the scheduled surgery. I'm thankful for her generosity with her time. read more

Speaking from the perspective of someone who had been traumatize at an early age. I truly have a fear of having any kind of dental work done. I needed a root canal preformed and was referred to Bay Endodontics. I was met by Dr. Quang the day of my root canal, She noticed how nervous I was and reschedule my appointment. She spoke with me for some time and eased my nerves. I came back the following week to have the procedure done, absolutely painless. Truly genuine people at Bay Endodontics read more

Similar to Ashok, I was charged a late fee of $25.00 without notice. I will not be returning to this provider.

I had received a root canal today, I was pretty anxious going in because of all the negative things I've heard from people's personal experiences with their dentist. A lesson I've learned is to definitely not take people's negative experience to heart because I had such a pleasant visit with Dr. Phuong N. Quang. She was gentle and patient when it came to my nerves (pun intended). I truly recommend anyone to consider Quang if they are looking into getting a root canal. You can tell how passionate and confident she is with her skills as she eases you into the procedure. 10/10! read more

A+. Superior service, follow up and follow through. Can't recommend highly enough. Edith, the assistant, is excellent too.

I was sent to her by my dentist for a deep cavity she was polite and explained everything to me I didn't end up needing the root canal she said that the tooth was ok I was charged for the appointment but I didn't know there was a fee for the appointment until after we finished my dentist didn't say anything before she referred me to them read more

This is the best dentist ever! I've had root canals in the past and they were painful during and after treatment. I had ZERO pain after the numbing wore off! NO PAIN! The doctor's bed side manners are impeccable! Would give 10 stars, but it wasn't an option. read more

I was a bit uneasy about having a root canal, but Dr. Chiu made the experience much more "pleasant" than most common dental procedures that I have been subjected to. I would recommend Dr. Chiu to anyone who needs this service. I would have given 5 stars had they not sent me a bill 3 months after the procedure for an extra $400 (due to the insurance carrier underestimating the co-pay which was originally stated to be $200). Dr Chiu did explain that the co-pay estimate is the insurance carriers issue and I understand that now. But, sending me a bill (first correspondence since the procedure) for the extra co-pay amount 3 months after the procedure in an envelope that had "DELINQUENT" in big bold red letters on the front of the envelope was unnecessary. Maybe a little understanding of how hard it is for someone living on a fixed income to be surprised by a $400.00 bill would prompt a nice letter or a phone call to explain the extra charge. read more