Customer service was really good. Repair work was completed on time, add-on accessories were…read moreinstalled in a timely manner as well. Good bang for the bucks spent.

Patronize Power Sports International in Davison, MI at your own risk. We had an unbelievably bad…read moreexperience there thanks to "Sam". This was quite possibly one of the WORST experiences we have endured over many decades of attempting to purchase powersport vehicles. "Sam" was very rude, condescending and disrespectful to say the least. So much so that my wife - one of the most easy-going persons you will ever meet - told him so and walked out of the showroom. "Sam" literally told me, "I don't really care if you buy from me or not. Buy from someone else." He said also stated, "I knew you were going to be a problem as soon as you tried to negotiate with me." Excuse me? Do you really expect potential customers to spend five figures on a recreational vehicle without even attempting to bargain? Just pay the asking price, eh? That's absurd. What is truly dumbfounding about our experience is that I began my conversation with "Sam" by telling him we were there not just to buy a cart, but to build a relationship like I had done with my local Ford/Lincoln dealership, from whom we have purchased 14 new vehicles from in the past ~20 years -- same salesman for nearly all of them, until he retired recently. We drove the 1+ hour back home, astounded at our time at PSI 42. Less than 24 hours later, we did exactly as "Sam" had suggested: We purchased an $11K rec EVolution D5 Maverick 4 Plus golf cart from another dealer. The staff and ownership at that dealership could give "Sam" a remedial lesson on how to provide a gracious and appropriate level of customer service. As long as "Sam" is there, I would avoid this place at all costs. Caveat emptor. P.S. - "Sam" didn't want my business, so we purchased a 2025 EVolution D5 Maverick elsewhere.

My experience with US27 goes back a few years...I bought a very nice Sure-Trac trailer from them,…read moreand haven't regretted the purchase a bit. Fast-forward to early August 2018, when the wife and I decided it was time to purchase another Polaris ATV. We first went to MotorCity Powersports - a mistake I won't go into right now, a mistake I won't repeat. I decided to give 127 a shot, and I called and spoke with Aaron. Yes, he got me a good deal on another great Polaris machine, a 450 Sportsman with windshield and winch. But once the deal was closed, problems began. When we arrived, the Friday before Labor Day, to take delivery on our machine, it did NOT have a windshield on it; Aaron assured me he would order it and it would arrive post haste, and he would let me know when it did. Three weeks later, no call from Aaron. I called the dealership and was assured my windshield was in. So I made the trip from Detroit to St. Johns to pick up my windshield...I figured, yeah, it was supposed to be installed on the machine, but what the hey, it's not that big a deal to install (I've installed two of them on my previous Polaris quads). I get the box to my cabin in Shepherd - Mt. Pleasant area, about 40 minutes north - only to find Aaron ordered the WRONG PART (it was just the replacement windshield, no mounting brackets or hardware). More calls to Aaron, who suddenly is VERY difficult to connect with. Finally get hold of Aaron, who tells me he'll order a new windshield and tell me when it arrives. Another three weeks pass, with ZERO word from Aaron. I made yet another call to the dealership and learned the windshield had arrived, but since Aaron hadn't notified me that it was in, THEY SOLD IT to someone else. So let me put this in caps so that it's VERY well understood: AARON GIVES ME THE IMPRESSION THAT HE DOESN'T GIVE A $#!T ABOUT THE CUSTOMER ONCE THE DEAL IS CLOSED. So I decided to go over his head. Being former military, I understand the protocol of 'chain of command'. So as much as I wanted to go straight to Polaris and tell them what was going on, I knew I owed it to 127 management to give them one last shot at fixing the problem. So I phoned 127 and got hold of Chris "Crazy Chris" Halliday. Within a week of my initial conversation with Chris, I had my windshield...and since I was installing it myself, he even 'comped' me with some merchandise to make sure I was happy. So, long and short: I cannot in good conscience give them an overall good rating because of Aaron's AWFUL track record - I wouldn't buy a pork chop from him if I were starving - but because of "Crazy Chris" Halliday, I can at least give them three stars. If you decide to go there, MAKE SURE TO AVOID AARON. Let Chris help you instead...you won't regret it.

Gave them serial # of Polaris Sent wrong axles $430 down…read morethe drain. Chad replied 'something must have gone wrong'.Obviously Then said if Polaris knew it was shipped out of the US he would lose his license he fully well knew it was going to go to another country. End of conversation then hang up on me

Small business shop with great service and very reasonable prices. They make sure the job is done…read moreright. Our quad had been totaled and "unfixable." They not only got it running and straightened out the frame, but we also bought a blade to use it to snow plow with! Take that, insurance company! :)

From the owner: We service all makes & models, parts and accessories. New and used equipment. SSR Motorsport Dirt…read moreBikes, Pit Bikes, Used ATV's Snowmobiles, Motorcycles, Personal Watercraft, Scooters. Moto Trax Dealer.

Jerry was amazing! We're so excited to use our new Teryx. Highly recommend if you're looking for a…read moreUTV!

Very disappointing experience with Mangrove Motorsports/RideWorks…read more My 76-year-old mother purchased a used 2022 Kawasaki Mule Pro FXT from this dealership after I found the machine advertised on Facebook Marketplace. She drove approximately 1 1/2 hours to look at it and purchased it after being led to believe it was a good machine. After I picked the Mule up and brought it home, I inspected it more closely and found several issues that concerned me. The Mule had approximately 19,000 miles, which was not disclosed in the Marketplace advertisement we saw. I also found broken headlights, a broken windshield/bracket, significant grass and debris packed into the engine compartment, and other signs that raised serious concerns about how the machine had been used and maintained. We also found sludge/moisture residue under the engine oil cap. I am not claiming a mechanical diagnosis, but the condition was concerning enough that I documented it extensively with photographs. I contacted the dealership and attempted to resolve the situation directly. I was initially told by the salesman that the Mule had a 15-day warranty if something failed. On September 21, I sent the dealership a detailed written complaint along with an extensive evidence package containing photographs and documentation. I subsequently followed up and eventually sent a final written notice giving the dealership another opportunity to address the situation. As of October 1, we have received no substantive response or proposed resolution. We gave the dealership multiple opportunities to address this privately before taking further action. A consumer complaint has now been filed with the Michigan Attorney General Consumer Protection Division. I will update this review if Mangrove Motorsports/RideWorks responds and makes a good-faith effort to resolve the situation.

Great selection of vehicles and travel trailers. Friendly staff. The facility is clean & neat, as…read moreare the vehicles.

The vehicle selection and staff were great! Very transparent in the issues of the vehicle. We had a…read moregreat experience from start to finish.

I need to send a HUGE shout-out for Stevens' Sport Center (Midland, MI) and Steven's Cycle (Bay…read moreCity, MI) If you are anywhere near Central Michigan and need something cycle related, these are the guys to call! On a recent trip over to MI and the Upper Peninsula, I developed an issue with the rear tire on my 1999 Honda Valkyrie and couldn't continue much further on it. After making a few calls to shops in the area, Bill @ Steven's Cycle was able to find a suitable tire in their stock. He then coordinated with their sister shop, Stevens' Sport Center, and arranged to have that tire delivered to the Midland location. Travis @ the Midland location had a technician available when I rolled in to get it installed. Their service technician, Joe Doucet, had me back on the road in short order. In all, we only lost about 2 hours of travel time. I couldn't thank these guys enough for their efforts on my behalf. Their collective actions allowed us to continue our 2,250 mi. journey with little interruption. Just wanted to spread the good word!

Literally offers you less than wholesale for your trade and expects you to not be immediately…read moreinsulted. That's what I get for shopping local.

The service department fixed the issue no problem.they only kept me waiting about an hour or so.read more

You cannot match the level of service and integrity at Garber Ford Bay City. We worked with Parys…read moreand Phil, and they are both incredible and go above and beyond for their customers. I was apprehensive about jumping into electric vehicles and I was considering a lot of different options, and they answered my many questions and were so patient and well-informed. It's rare to receive this level of customer service. They are completely trustworthy and an absolute pleasure to work with. You are in very good hands at Garber Ford.

After a rocky start and unfortunately a long wait. They finally got the job done. They did a great…read morejob on the install, with no problems. With all the extras ordered they did miss one, but promised to fix it.

We went to Genthe to purchase riding gear for a new dirt bike. Our lack of experience in this area…read morewas transparent. The staff in the parts department were patient in describing what was needed and sizing. They were particularly helpful in sizing for a helmet and goggles. The motorcycle sales staff take their jobs very seriously with a focus on safety and skill level. We will continue to come here for future needs.

Read this review before you purchase from this place. Buyer, beware, this place is a joke. It…read moreconducts business as such. If there's an issue with your machine, do not expect it to get fixed. They do not honor their warranty. My son bought a canam maverick XC July 3rd 2026. It has gone into the shop Multiple times now. They have replaced the radiator and the thermostat, but it keeps overheating. Dropped it off at the shop again, July 26th. They have had it for 6 weeks now! They refuse to answer calls or return calls! This place completely ghosts you Once they have the sale. I don't believe their mechanic is licensed Because talking to him in person, he doesn't know very much. They told my son this would be done before Labor Day yet, they have still not done the head gasket They said they were going to do. They told my son that they would let him trade up to a different sxs for the same price He paid for that one, but then they decided to reneg on that. Unfortunately, now I have decided to call the state ag and the Secretary of State and file reports on this company.

BE WARE! they took a 1000 dollar deposit from my son who no longer wants a side by side there and…read morethey are refusing to give him the money back.