This is where you go to see all matter of office furniture available for online purchase, but in…read morethe flesh. Hubby works from home and has a bad back. I think the chair he's been sitting in for the past three years is to blame. Driving by National Office Furniture one day gave me the inspiration that a new desk chair might be a really good gift. And score - he fancied the idea. I did a test drive of all NOF had to offer. Here's what to expect: endless rooms filled with *surprise* office furniture. If shopping for a chair, filing cabinet, or used desk my recommendation is to skip the side showrooms and head straight downstairs. That's where you will find a holding tank for both used and new-on-discount. We nabbed a model with lumbar support a jilion adjustments that sells online for $400+ for a hair under $200. They even held my two favorites at our negotiated prices for over a week until Michael could test them both out. The staff will remind you of Glengarry Glen Ross - old school traveling sales men who are nice upstanding men that follow up on promises and leave messages for their boss. I'm even pleased to report that bosses actually follow up on inquires. I had a great experience here, what can I say! Happy customers. Happy back.

I didn't think I would ever leave a review for any company, because I did not think I could justify…read morethe time. Well my recent experience at this establishment took care of that thought. I arrived in the morning on a weekday to look for a used file cabinet and walked around upstairs until I realized the used stuff was downstairs. A guy in the office told me that there was "help" downstairs. There was one salesman downstairs with one customer talking, so I looked around for my prize. I looked for about a half an hour and found a file cabinet that I liked was ready to purchase. The salesman was still with the same customer and had not even acknowledged my presence yet. I decided to sit in one of the office chairs and wait for him, in full view of them through the office glass walls. While I waited another twenty minutes other employees walked by with no notice. I go up and walked up the stairs and out the building and was never asked "may I help you?" by anyone. How bad is that? This is the reason for my first review and sadly a one star.

Sharri and Barry are awesome people. Drove out from Boston and it was well worth it. Plenty of…read morechairs, great advice, and very happy with the price a well. Will definitely be going back if I need more office chairs in the future.

From the owner: We are a locally owned and operated business selling new and used office furniture. Great quality…read morebrands available at great prices.

This place is great. Even though I was just one person looking for one single chair, they spent a…read morebunch of time with me and let me "test drive" for as much time as I needed. They also beat the lowest price I'd seen on the web by a couple hundred dollars.

From the owner: Established 1968read more

My mom just moved to town and we looked everywhere for an affordable desk, that was also quality…read more We found that here along with a printer stand/filing cabinet. Excellent prices and the gentleman at the store was very helpful! He wasn't pushy, just showed us around and answered all the questions I had. He also loaded it into my car which was excellent customer service. I couldn't have done it by myself. They also had a store one shopping center over, with a mashup of all sorts of things and the prices were fantastic! Excellent customer service at both stores.

I think the previous comment was written by a 8 year old. I have been going to the store as long…read moreas I remember being alive. Everyone perhaps has an off day or fluke experience, I however have always been treated great at the store and the peple at the checkout always seem happy. Great prices and stock. I'm heading there now.

This is my first time going into this store. When you hear the word outlet you expect to go into…read moresale prices that are affordable. I actually think shopping on the website is more affordable and the product is new. There were a lot of damage goods in the store and missing pieces. For a small 6 inch round table the price tag was still coming in at $200. I can honestly say that I will probably never come back to the store.

How can this be good when the store itself is horrendous? Bought a bathroom mirror that was…read moredelivered and what a piece of junk. Tried to call and sent emails about a return and they never reached out. Terrible quality and terrible customer service.

Lisa Cormier is excellent at Collins. She is superb in customer service…read more Meti is superior in his skill at fixing printers and computers. He comes right and fixes it in the same day!! Excellent company and service. I am a customer for life now with Collins. Lisa and Meti and superior professionals who will have your equipment back up and running in one day!! Excellent company. I am customer for life!

I contacted a number of the obvious places in Cambridge for service on my several-years-old Brother…read morecopier/scanner. (It was producing near-unreadable double images.) It seemed that none of them offer printer repair. Reluctant to just give up and buy a new one, I called Collins in Arlington. I couldn't be happier! My machine just needed a diagnosis and a new part. The newly repaired machine is producing sharp, clear copies. They also cleaned it--it looks like new. A very gratifying experience.