Outstanding Property Management Company for HOA…read more I read some of these reviews and as a board member for 20 years and dealing with (3) management companies during my tenure I know how it works and the management company takes the lead from the board and enforces the bylaws of the association to keep the board out of trouble. If you are a homeowner it seems you don't understand and take it personal when the management company takes action. If you are a board member you look at the results. 1. How does your neighborhood's appearance. 2. Is your financials healthy and you have a solid reserves. 3. Are you being consistent with violations, fair and having empathy. If you are getting these three items your doing better than 50% of the companies out there. Board Members if you are unhappy with property managers bring it to the attention to the owners and they will work with you to find the right fit. HOA President Southridge at Hatton Chase

Unfortunately, Kingdom Management is the HOA for my subdivision. There have been several issues…read more Trying to get someone to return a call. Getting issues taken care of in a more timely manner! Meetings have been virtual and not in- person. The last two meetings myself and two neighbors were unable to get into the meeting. Some companies that service the subdivision seem to charge an exorbitant amount of for the small amount of work actually done!

This is A amazing place to live,the amenities are absolutely great!! They keep the property very…read morenicely and clean,The maintenance guys are truly amazing when it comes to any situation you may be facing...Royce and his team are very attentive to any need.... This is A absolutely Beautiful place to live.... Thanks Kindly

I have lived here for 3 horrible weeks. I was given word of Samantha Malone, my apartment would be…read morecompletely ready for me to move in. never happened, carpet looked like herd of buffalo had run over it. Called office, she came and vacuumed. I needed to wash clothes, washing machine was old and filthy, dryer old and covered in gray paint, and had some taped to back wall inside. I called office and notified them. 2 weeks later after several more calls and sending photos to Laura Siemsen, she sent a maintenance lady to try and clean. lady took one look and said no way to clean this mess up. Laura Siemsen then told me she was going to try and get washing machine from another unit or try to get a new set. This week on Wednesday, new washing machine and dryer installed. The day after I moved in, discovered 3 electrical outlets on kitchen counter, did not work. I was told by Samantha Malone that maintenance was short workers, due to illness. The truth was , complex maintenance was preparing for an inspection by U S HUD. all maintenance was busy sprucing up complex. Last week walking into my apartment, found a maintenance man trying to repair electrical outlets. he finally said he would have to call contractor. Next day electrical contractor showed up, had to cut 4 different holes in wall in dining area, hallway by washing machine, bathroom and linen closet. I asked electrician, if I needed to make maintenance request, she said no,they had reported it to office . I called office on Tuesday, and was told next day holes would be taken care of as well as washing machine and dryer installed. Holes and patchwork, 2 areas were partially done.Bathroom and linen closet not touched. Yesterday I called office at 2:47pm and was told this problem would be taken care of by 5pm yesterday or today. it's 6:48 pm now, no notification, no maintenance, nothing done. This place is a nightmare, poorly maintained and very poorly managed. I urge whoever reads this, do not consider moving here and going through the problems I have endured. Monday I will start calling radio, tv stations to see if they can secure some relief for me. I could continue writing about other problems , but I'm done for now Bryant Spooner

Katherine is super responsive, courteous and knowledgeable. The communications between myself and…read moreSupra are great. I feel very good knowing my property is in their hands.

I have used Supra property managers since March 2023 and found them to be incredibly professional…read moreand efficient. They found me a great tenant that pays on time and their communications with me were always timely and accurate. Fortunately I didn't have any property issues but if I had, I know that they would have been handled promptly and efficiently. Thank you! If you need a company to manager your rental property(s) I would highly recommend Supra!

Once again, worst company ever I was told by their maintenance department that I need to call JEA…read morebecause there's a smell make it make sense. Why have a maintenance department when you're not doing nothing what is an electric company going to do for a clogged sink why have a maintenance department when you're not going to do anything?

Awful bean counter management that doesn't care a bit about residents. I refused to renew my lease…read moreafter the washer was down for 5 weeks with maintenance being unresponsive. The outside water supply needed to be repaired. After, when I brought this up to the manager, she told me that access to the washer and dryer was not guaranteed under the lease. Previous maintenance requests were delayed by stupid requirements for pictures and sometimes even videos of items to be repaired. Teh tub faucet fell off the shower wall. Why does this require a picture? And anyway, they do none of their own maintenance. It's all outsourced to local contractors anyway. And after giving them the evidence they request, they ghost you regarding updates. They lied and told me the property I was renting was sold to Elevate, but they own elevate. This is likely an attempt to hide from their extremely toxic JWB brand. Now, it's been 5 weeks since I moved out and they still aren't responding to messages about returning my deposit. I've received no notices, so it appears I'll have to sue them.

This company is run by a bunch of scam artists. I live in an apartment complex that is "managed" by…read moreJWB, and yet they don't do anything there to take care of the people that are paying rent regularly. I moved in on my Birthday in Dec. 24. Got to my apartment, and it had never been cleaned. My windows do not lock properly, had to run my water for 2 days non stop, no screens or blinds on any window. My door has a huge gap in it, so the cockroaches that are in every apartment come through my door. Any maintenance request you put in, they put a bandaid on it and don't fix it properly. But then they will bill you because the problem isn't there. My newest neighbor just moved in with her kids... and her unit is already flooding from an existing problem they knew about from the previous tenants leaving the place. Now there is mold in the walls, and all of us are dealing with the headache... even though JWB gutted the apartment 2 months ago for flooding damage.

No stars. The put an eviction on my record so they didn't have to pay back my $3000+ deposit.read more

We had Debbie as our Leasing Agent and Becky as our Resident Relations Specialist. So far this…read moreprocess has been easy and everyone has been helpful. As I read these reviews I chuckle a little bit because it's very clear that a lot of people don't understand the rental process. The reviews are nothing short of hilarious. We are moving to Jacksonville from Chicago. Everything has been set up and is working properly i.e. the smart home app, etc. Debbie was very clear with me about how the process worked and I've had no problems getting in touch with people directly. We'll see what happens when we actually get inside the house in a few weeks, but so far everything has been done the way leasing companies do things.

This company is so stupid. They always answer the phone but never have an answer. I've called for…read more75 days and no resolution to the problem of getting ONE POOL KEY. It's not that hard. It's so frustrating no one cares at all, I've had to hop the fence to get into the pool for my family what a quality job guys! Thanks for nothing! -sincerely disappointed

I worked with RedZone Realty to attempt to purchase a house. They actually lost us the house by…read moredisclosing confidential information to the seller's agent which caused the seller's agent to have so much doubt that they called my lender and expressed how inexperienced Kyle and Idris are, stated what they shared with them and that it shouldn't have been shared, and that they then had reservations about accepting my offer (which was the highest offer they had ever received). Even though I was preapproved and had no problem purchasing the house, as a result of the inexperience and unethical sharing of confidential information with the sellers' agent, we lost the house. In my career I work with clients in various industries throughout the nation on a regular basis, and this is by far the most unethical, negligent and unprofessional behavior I've ever encountered. It makes even less sense because it cost them their own percentage of the sale as well. Kyle should go back to a football related something because he screwed up a house that we needed. This is messing with people's homes and now we're in a tough spot. I strongly recommend you go elsewhere. Everyone (seller's agent, lenders, my agent selling our house, etc.) has stated how inexperienced they sounded when they spoke with them. I'm now working with another, much better and more experienced agent. Stay away from these guys.

First of all, I NEVER write yelp reviews, and that is how impressed I was was Kyle and the RedZone…read moreRealty Group. Kyle showed my husband and I houses in the Jax area and he is basically the nicest guy in the world. He really knows the market and so knowledgeable about properties. I learned so much from him. He made searching for a house fun and stress-free. We were visiting from out of state, and he was very flexible and accommodating. It was an absolute pleasure working with him and the realty group. I would recommend RedZone for anyone selling, buying, or renting, because they know their stuff!

Toni Mock was an outstanding realtor, She went very aggressive against the market and got us what…read morewe wanted for our home. She was always there to answer my questions even if it didn't relate to the sale of my home. A pleasure to work with. As an Active duty Service member she went the extra mile to make me and my wife feel comfortable with our decision. If your thinking about buying or selling a home I suggest Toni.

If you're looking for a company to do business with in real estate, Jax Elite Realty is your team…read more The staff is always friendly, warm and honest. Their reputable knowledge and personal service is something I appreciate and love about them. I'm so grateful to be able to do business with them. I feel they value me as a client and are dedicated to meeting my needs. If your in the market for a new home, or are looking to sell/rent they are the company for you.

September 3, 2025 Avoid Progress Residential at all costs -…read morethey are a health hazard and a lawsuit waiting to happen. I moved into one of their homes in April 2025, and since then, it has been nothing short of a nightmare. My AC has never worked properly, and even after I spent hundreds of dollars on TWO additional AC units, my home still climbs above 80° on hot days. Progress Residential never once offered to place me in a hotel (as required when a property is unsafe or uninhabitable), and they have flatly refused to address the real issue: MOLD and MILDEW literally growing out of my walls and vents. Under Florida Statute §83.51, landlords are required to maintain rental properties up to health and building codes, provide working air conditioning in habitable condition, and ensure the premises are free from dangerous conditions. Progress Residential has failed on every count. My home has humidity readings over 90%, visible mold and mildew, and severe air quality issues. Instead of fixing it, they gaslit me--claiming what's coming out of my walls "isn't mold" and delaying action for months. For those who don't know, mold exposure is a serious health hazard, violating both Florida Building Code standards and HUD's habitability requirements. It causes respiratory problems, asthma attacks, and long-term health damage--yet Progress Residential thinks tenants should just accept living in it. Now, in September, after five months of neglect, they have done NOTHING to fix the home. Instead, Vickie from Progress Residential has tried to bully me into signing an NDA in exchange for a laughable "settlement." This is not just insulting--it is a clear attempt to cover up their liability while tenants suffer in unsafe, uninhabitable conditions. She has been working on my case since early August and we have gotten absolutely no where she's just a higher paid person to push you around and ignore your request and try to make you out as crazy. She is terrible at responding and only gave her email which she takes well over 3+ days to respond. Progress Residential's business model is simple: * Collect rent at all costs. * Ignore Florida law and tenant rights. * Deny, deflect, and drag things out. * Offer hush money instead of repairs. This company is a disgrace. They do not care about your health, your family, or the law. They are violating Florida housing statutes, exposing tenants to toxic living conditions, and then trying to silence anyone who speaks up. I have photos of the mold and mildew, proof of humidity levels over 90%, and temperature logs showing my home routinely exceeds habitable conditions. This isn't just bad management--it's criminal negligence. If you value your health, your sanity, or your legal rights, stay far away from Progress Residential. They should be investigated, fined, and barred from ever renting to families again. ABSOLUTE TRASH COMPANY AND HOME! AVOID AT ALL COST. 10/01/2025 Still nothing has been done. Still no hotel. Still no repairs. Still living in mold. Progress Residential is trash--an absolute shameful company that should be fined, investigated, and barred from ever renting again.

Ashif from Progress was amazing when he came to fix our blinds. I would definitely want him to be…read morethe tech that came to our rental to help us in the future.