We currently lease a Siesta Key residence managed by Bay Area Property Management at nearly $6,000 per month since Sept 2025. During our tenancy, we have documented ongoing concerns relating to property condition, maintenance response, and access coordination that we believe implicate statutory landlord obligations under Florida Statutes Chapter 83, including: * §83.51 - Obligation to maintain premises in compliance with applicable building, housing, and health codes * §83.53 - Notice and limitations regarding landlord access * §83.56 - Failure to cure noncompliance * §83.67 - Prohibited practices and interference with quiet enjoyment * Applicable provisions of the Federal Fair Housing Act (under review) Concerns raised during tenancy have included: - Reported HVAC conditions involving possible mold concerns - Incomplete or unsafe stair access affecting safe ingress and egress - Second-story railing deficiencies presenting safety concerns for minor children - Delayed installation of represented safety features and window protections - Non-functioning appliances, including microwave and dryer - Front gate security not operational as represented at lease commencement - Repeated access disputes and contractor arrivals outside expected notice protocols - Installation and operation of surveillance equipment raising privacy concerns Deborah Coolidge, who operates in a principal leadership role within the company, has been directly involved in management decisions concerning this tenancy. These matters are being formally documented and reported to appropriate oversight and regulatory bodies for review, including: * Florida Department of Business & Professional Regulation (DBPR) * The Florida Real Estate Commission (FREC), if applicable * The National Association of Realtors (ethics review, if applicable) * The Better Business Bureau * Local building and code enforcement authorities We are long-standing professionals and active members of the local community who entered this lease in good faith. Our expectation is straightforward: contractual performance, statutory compliance, and safe conditions for our family. Prospective tenants are strongly advised to carefully review lease terms, confirm maintenance and entry procedures in advance, and document all communications in writing. If other tenants have experienced similar concerns, we encourage them to seek independent legal counsel and document their experiences appropriately. read more

I would not recommend using this company . If you do have no choice but to rent from them. Take photos of the entire house and yard before and after you move in/move out. I would recommend an attorney on standby to fight them for your security deposit. This company awful read more

I have had the pleasure of using the services of Bay Area for over 2 years personally and overall 4 plus years and it has been a wonderful experience to say the least. This company provides more than one service but my dealings with them are for property management and one of the most important things that is needed and what had been establish early on was communication. It starts from every area in operations where the clarity and communication of what is going makes the unexpected occurrences so manageable. The staff are patient and understanding which is vital and they are transparent in how they go about their operations. Great experience working along side them and I would definitely do additional business with them again. read more

I highly do not recommend this company for any property management needs. I rented a property from them for a year and the roof had a terrible leak in it. The water from the ceiling in the master bedroom would leak every time it would rain, which is all summer in Florida. They said they would fix it and get roofers out to see what was going on, it took months for them to do so. The problem was never fixed until weeks prior to the lease being up. I dealt directly with the owner and it still was an ongoing issue. The master bathroom walls were cracking, sent pictures to them as well about that and it was never taken care of. This property was suppose to be upscale and new and the structure was terrible. But yet, when it came to upkeep on the home for the owners ex: changing a/c filters they stayed on top of us for that. Owner of Bay Area Property Management was only friendly when she needed something done. Don't waste your time! read more

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Bay area managed my property for several years. As a first time landlord taking a job out of state on short notice I did not do my due diligence on the company. My home rented itself on the first showing with an offer for more than the asking rental price due to the care and love I put into my house and the extensive renovations. The first tenets moved out after three years. I was told there was no damage to the property and it was left in great condition. I never received one picture or video of the property during the three years Bay Area managed it nor at moveout. While the property sat vacant for over two months, I received an invoice of over $4,000 for repairs. Of course I immediately called to inquire what this was about. After an hour on the phone arguing with the owner Debra I was told it was inaccurate and they were going to fire the general contracting company who prepared the estimate. I am still confused on the whole situation. After a week and a half I received another estimate for less than 10% of the initial estimate for professional cleaning and a change of blinds. I knew at that point it I should have changed property management companies but unfortunately I did not. After the new tenets moved in I was informed there was an issue with the pool company. I included pool care in the rent and the apparently they had not come to the property in over a month. I then received an estimate from Bay Area from another pool company to drain and refill the pool because it was so dirty. Bay Area had been contacted by the tenants and neglected the issue now I was to pay for it. After voicing my concerns, to Bay Area I received an email from the owner Debra that THEY were giving ME a 30 days notice of ending our contract. I have never dealt with a more unprofessional and immature company. Isn't that the time the company realizes they have failed, acknowledge that, and make things right? Not Bay Area. After speaking to new property management companies I have began to learn other policies which I wish I had known sooner, for example, if the tenants clog the toilet with wipes (cost to clear the line was $250-$300 each time) then that should be their responsibility. This happened 3 times and I being naïve, paid each time. Information is not flowing or readily available from Bay Area. When the tenants moved out that Bay Area was managing they refused to pay the last month of rent and said to take the security deposit instead. They stated Bay Area was so bad on taking care of issues they knew they would have to wait for months to receive the security deposit back. When nothing comes up with your property, Bay Area will happily take their cut and provide you the rest. When there is an issue, it will fall on your lap to take care of despite having a property management company, which defies the purpose of having one in the first place. There were several times I was left trying to figure out how to remedy and issue instead of Bay Area providing me with solutions and an estimate. This is not the company to use if you want easy and worry free management. I could go on and on with the unprofessional examples this company has displayed. read more

I would rethink everything before renting anything with this company, I did. Not. Only did they wrongfully keep my security deposit but they also stated that I owed more money. I asked to speak with the person in charge of this place and got the run around sent multiply letters and all where ignored no call or any communication from them, I paid everything before it was due even fixed things for them. This was the worst experience I have ever had with a company, I have to get my lawyer involved before they will do anything. Then all I can do is take them to court. Please save your money and go to a company that actually has morals. read more

My family and I cannot say enough positive things about Bay Area Property Management. Prior to this, we had never rented a home before so we did not know what to expect. Working with Debra and her team has been an absolute pleasure. I would refer everyone to Bay Area Property Management. read more

It is now going into July 2019 and I'm very satisfied that I have Bay Area Properties as my Property Manager. If their were 6 Stars, they have earned it. Everyone in their new office at 3264 Cove Bend Dr in Tampa goes out of their way help me and my tenants. I do a spot check on my Tenants and they always speak highly of them. As professionals in the Tampa Market, they know how to maximize the return on my investment. Their updated computer system make it seamless to do business with them. Their yearend reports simplifies my taxes and has reduced my tax liabilities. If it was not for Bay Area Property Management, I would not be in the Rental Business. read more

5 stars all the way. I have had my share of property managers and Deb and her team are exceptional. They go above and beyond to help make sure the properties and the owners are taken care of. I would highly recommend Bay Area Property Management services to anyone. read more

I had an amazing experience with Debra Coolidge at Bay Area Property Management in the Tampa location. She was very professional, sincere, efficient and she went above and beyond to ensure we had no issues at our rental property. I would highly recommend them, as your rental experience will be a great one! read more

I have used BAPM for almost 10 years. Prior to that I was trying to manage my property myself from out of state for a few years and it was a nightmare. If not for David and his team, I probably would have sold the house a long time ago. They communicate with me on issues and ensure that I have quality clients. This allows me to spend more time with my family and less time trying to manage my property. Piece of mind is priceless. read more