I've been taking my car here now for about 2 years. I feel like the experience is professional, and…read morethey're honest with the work they provide. I like the inspections they do to look over the car and give you a heads up on other issues to get fixed or bring to your attention.

True to their name, the technicians here are nothing but professional. No BS, they'll inform you…read morewith the checks as they go. But stress free equals a higher premium. Will definitely visit again if my schedule is tight.

Great service every time Santa Clara location always fast service . thank you guys five stars.read more

Will and Marcus are great! They are always so fast and helpful. Drive out of my way to come here!read more

Came here on a Friday afternoon. Quick service. Took approximately 20 mins. Friendly service…read more Reasonable priced.

They did a great job. I called and was told I could come right away. I didn't have to wait when I…read moregot there and they promptly transmitted to dmv.

Friendly and professional technicians. Quick on oil change…read morepackage done within 90 minutes (get everything done) before 2pm. Located in a nice plaza with donut shop, dessert store, and boba milk tea to spend time with while waiting. They use premium oil brand and well worth for the service fees.

Arrived there was no wait, guys were professional and awesome they topped off what was needed put…read moreair on tires all within 10 minutes! They were all very attentive and friendly. They currently have a coupon, decent price for a full synthetic oil change. Customer service was exceeded with todays visit. Will be servicing my car here again next visit!

This shop was very straightforward. I didn't have the tools to change out my transmission fluid, so…read moreI brought my own fluid and they were able to accommodate. Please note: this place is extremely busy! I suggest getting a reservation or talking to Matthew via the Yelp app to make sure he has availability in the shop. I saw a couple people getting turned down because there simply wasn't enough time. Charge me about $100 just for labor which I thought was fair since it involves specialty tools.

I brought in my Nissan Altima 2009 for an oil change. The final price was $71.75 because they said…read morethey applied a $50 internal discount, even though I never asked for that discount and it was never clearly explained from the beginning. I only brought a $5 coupon that they had mailed to me. What I did not appreciate was the employee's attitude when I asked about the coupon. Instead of simply explaining it professionally, he responded in a rude and condescending way, as if customers are supposed to understand how their internal pricing system works. Another issue was that nobody asked me what type of oil I wanted. I later noticed they used conventional oil, even though I normally use synthetic oil in my vehicles. Customers should always be asked before that decision is made. On a previous visit with my 2026 Hyundai Palisade, they also told me they could not reset the maintenance reminder because their system computer only worked up to 2020 models, even though the reset process is very simple and can easily be found online. The oil change itself was done, but the communication, professionalism, and customer service were disappointing. Unfortunately, they lost a returning customer and earned this review because of the overall experience. Not recommended

Came in for oil change and ended up also getting transmission service. Was very happy with the…read moreservice, the time frame to complete the work, and the communication from everyone there. Manager, Ryan, was great to work with and very helpful as well. Will definitely return for future services.

excellent work, Friendly staff been a customer for 30 years I was the second customer when it was…read moreowned by the first owner the new owner is better and will be with him for ever

Honest, helpful, and respectful are the three best ways to describe this business. They thoroughly…read morelooked over my car and provided honest feedback about what could be fixed and what couldn't be fixed. The staff was friendly, patient, and easy to talk to. They took the time to listen and explain everything clearly, without any pressure or sales tactics. It's hard to find a mechanic you can truly trust. This shop has knowledgeable, trustworthy people, who genuinely care about their customers. Highly recommend.

Quick, professional, did a great job, and friendly! My husband has also gotten work done on his car…read morehere as well with positive experiences. Definitely recommend!

OMG, the dreaded "check engine" light!! With heart pounding, I came in on a Friday. Dan Gonzalez…read moreasked some questions, calmed me down, and made an appt for Monday. They found the problem and explained it in a way that I could easily understand, with no side-eye or condescending. They even provide a free ride home! No talking down to you or treating you like you are dumb because you're a woman. Just first-quality service and respect. Thanks to AAA for excellent customer service!

Thanks to Cathy Gelinske for greeting me with the above excellence in Customer Service as I entered…read moreAAA on Brokaw Rd. She orchestrated & helped me achieve closure on several issues effortlessly! She addressed my additional questions immediately with sincere care. Cathy is clearly the "Star" of this branch. I am grateful!

Excellent service and economic. No unnecessary charges for…read moreunwanted things like brake fluid not required to change then he says its not needed to change now. Very few businesses are honest like this. For frequent customers, sometimes labor charges are also waived for battery check (example) , Quick service and walk ins. Which is the best part. No hassel of bookings and stuff

Fremont, next to 880, Price ok, service good,…read moreTechnician helpful, Pp q rr SS tt Uu vv we xx Yy zz

I stopped by the Oilstop in San Jose off Saratoga Ave and once again, these folks absolutely…read morecrushed it. From the moment I pulled in, the entire team was friendly, professional, and on point--like a pit crew that actually enjoys what they do. Huge shoutout to Tarnell Pollard, who goes above and beyond to make sure your vehicle is set up for long-term success. The man explains everything clearly, checks all the details, and somehow manages to do it all while looking exactly like T.I. I half expected him to tell my car to "live its best life" before sending me on my way. Also want to recognize Eric, Joseph, and Alex, who rounded out the rest of the team that day. Everyone worked together seamlessly, stayed positive, and made the whole experience quick, smooth, and honestly enjoyable--which is not something you usually say about an oil change. Another successful trip to Oilstop. Professional service, great vibes, and a crew that clearly takes pride in their work. I'll definitely be back.

Quality Service! My husband came to get an oil change and although there was a bit of a wait we…read morewere greeted immediately upon arrival and were offered a beverage while we wait!?!?! Like what??? Who else has service like that. All the gentleman working were so polite, and would explain everything thoroughly. Despite there being a line we never felt like our service was being rushed. 10/10 experience I cannot recommend this location more!!! I hope all the workers here are being recognized for their great and honest work!!! Manager in charge by the guys lunch fr!!!! Thank you