we have had considerable difficulty getting our Sonos system working properly. Ron came in,…read moreassessed the situation, and unraveled a complex mess of problems in the way our system had been put together. we are now the happy owners of a properly functioning Sonos system, and are listening to beautiful music. Ron is a natural problem-solver. Many thanks!

I've worked with First Reflection for almost a decade on home automation projects. Ron is a true…read moreprofessional and subject matter expert in the automation (excellent on Control 4) and audio/video field. The range of First Reflection to support minor service and maintenance requests to large systems projects makes them a standout and can endorse them with confidence!

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

Super disappointed... we have used them before and were very happy. The quality is not the same…read more They came out today to mount a Samsung frame TV. The person said to make it easier he would need to drill some holes to help hide the wires. He asked if we had paint and said he could patch it. Next thing you know we have a 5"x5" hole in our fireplace along with holes in another wall. The patch was left unfinished. He said he had a paint brush initially and then later said he didn't. Pretty sure he was using a paper towel. Then told me I should paint it in an hour. Called their office and Nikki told me their team doesn't do paint or patching...ok. Why say you can? She couldn't tell me when someone would be back out and never called me back. So we have a mounted tv but now we need a professional painter to come fix the botched patch. Not to mention I spent 30 mins cleaning up after they left.

The Security System that Richard and his team set-up is working well. They were really great to…read morework with and explained things as they went along. Thanks for all your help!

Great service and customer care. The team was very responsive and timely. Our installers went out…read moreof their way to get through a tough part in one of our walls to get the wiring through. So thankful they stuck with it and made the surround sound install happen for us as we wanted it. Really good team and would definitely recommend them.

We are so happy we found this company! Dealing with Clayton from start to finish deserves a 5 star…read moreand we've already recommended him to a family member. Communication- clear and responds timely Pricing- very reasonable Quality of work- good and fast. We can tell he definitely knows what he is doing. He installed two TV's for us in about 45 mins. Thanks Clayton!! Here's a picture of the 75" he installed above the mantle.

Amazing work with clean high quality results. I would absolutely hire again for future installs…read more Communication was straight forward and prompt. He was also flexible to take on a same day install. Not a single complaints here.

Worked with Saul and Sienna. What a great combo! Really…read moreknow their stuff. My husband was able to get exactly what he wanted.

We had a tough set up at our home that was over ten years old and in need of a real overhaul with…read moresome pretty complicated situations involved. Our first priority was a new TV and a new receiver and getting confirmation this team could do the work. Well, they can and not only can they do most anything you need, they do it with patience, lots of grace, a sense of humor, total dedication to perfection and without ripping you off. Once you start talking to the people who work here you will find that most of them have been there for over a decade and some of them have been there almost two decades and that's because they love what they do and it shows in every aspect of this process. We had an initial consultation which they credit back to you if you have the work done and then we made our choices with tons of guidance based on our budget and needs. The team came on the day of install and they were clean, professional, knowledgeable and just plain good guys. We had one little hiccup after they left and they immediately came back and fixed it. We started with Quincy in the store to pick out the TV and eventually started working with Alex for the entire set up and he sticks with you through everything until the very end, even follow ups. He's easy to get a hold of and responds directly. Lloyd came to do the once over for install and the guys who came to do the work were Desmond and Alan. I really can't recommend them enough and they made what we thought was going to be a difficult and hard experience something that we quite enjoyed and we are super happy with the end result. Here's hoping it lasts at least another ten years!

I have worked with Mark at Pacific Wired on several installations, and he is top notch. I had gone…read moredown a rabbit hole spending 10s of thousands of dollars on a complex installation that just didn't work right. Mark sorted everything out, and got everything working perfectly. When I have a problem, he is responsive, and helps me troubleshoot. Most importantly, he is fair and does not run up bills on hardware or installations without explaining everything in a thoughtful consultation. He will even test solutions first before having me commit to expensive installs. I have been burned working with more established "high end" installation shops where you just have to trust what the guys are telling you and then never hear from them again. Not with Pacific Wired. I would recommend them to anyone, and will not go anywhere else for home theater, Wi-Fi, or any other home tech needs.

I've found Chris and Jacob to be extremely responsive and knowledgeable. Most recently, both…read moreresponded in the early evening to help us solve an issue with Control4. Both were available via phone and text, and very friendly and familiar with their products. And importantly they both were instrumental in solving the issue (which was caused by another device, not the Control4). Ultimately, this is a level of customer service that we don't experience often. Top quality and as a result I'm happy to strongly recommend Pacific Wired!

Valley Home Theatre and Automation installed an automation, security system, and a home theatre in…read morea house we purchased. Glenn helped to design everything and even sketched out a tiered riser with lights in the stairs for our contractor to build in the home theater. The installation was professional and the system is operating well. Definitely recomend!

Back in 2011, when I was living in Brentwood, I spent over five figures setting up Control4 whole…read morehouse automation with VHT: stereo, TV, indoor/outdoor speakers multi zones, lights, thermostat, front door, etc,, That's when the "two Glens" were running the show. Come 2020 one of the Glen's retired and the other cut back. Peter was now "the face" of VHT. He was cool...until he wasn't. One day I called him about doing an adjustment to the Control4 system. It was a minor job. Instead of a "let's set something up," he gave me pushback, saying his tech lives in the Central Valley and that's a long ways from Brentwood, implying my job is too small to do. I was surprised. Distance was never an issue...until then. Now that I've moved to San Rafael, I'm going with a local installer. I wish VHT well; they've branched out to San Francisco and Cupertino. But I just got the feeling they didn't want my business anymore.

Very pleased with Stan and his knowledge regarding our home system. His communication skills were…read moreexcellent, and he was able to explain our problems. Thank you!

Installed and mounted 4 TVs plus speakers for me. Turned out awesome. Very professional and easy to…read morework with. Whatever you need done, Stan will make it happen for you, and answer any questions you have. Highly recommend and will be using to add on as I go.

Had some recent unusual problems with a new universal remote. The InVision Team continued to work…read morewith me despite my vocal frustrations and solved the problem. Great customer service.

My heartfelt thanks to Tim, Sean, and the awesome install team that made me look like a hero!…read moreThey designed an elegant home control system for one of my boss's trophy properties that not only disappeared into the background like I didn't expect, but (far) more importantly is simple and intuitive enough for him to use by himself! To be honest he doesn't have to 'use' anything anymore, the house just knows - if you have yet to experience what is available now, you may be stunned. Bottom line is InVision was ALWAYS prompt and courteous from the very first contact, they truly listened to our needs and concerns, and just made the entire experience a constant positive!

All I can say is this is exactly what you expect from a business. Knowledge and the capability to…read moreexecute. I thought I could have done my sound system on my own but I'm so glad I hired John instead I'm not so foolish after all. I'm absolutely grateful to have had this project go so seamlessly.

John Dewey and HPAV is the best Audio/Video company I've ever worked with. After decades with…read moreanother AV company, I switched to HPAV . Why? Because John's knowledge, dependability and access are second to none. He's provided me with quality work and products and is on top of all technology industry trends. His calm, patient demeanor makes him a pleasure to work with. I give John and HPAV an 11out of 10 and unequivocally recommend him for any AV needs!!